Wonderful doctor gentle caring found a way to help my old feet with new support and help with my…read moregait. She is a amazing professional in a lovely office with good parking which is a great help for my walking only just steps to her office.

Dr Naz is incredible! Not only is she extremley knowledgeable, she explains in a way you can really…read moreunderstand. She was the only Dr able to get the ball rolling quickly on a life long serious injury. Her energy is Amazing and her office is very relaxing. If you're looking for a podiatrist she's the best!

Dr Campbell took care of my foot problems as fast as he could! He is very sweet, a straight…read moreshooter, and very professional. Everyone who works around him is wonderful too. I had a problem with a podiatrist I was seeing up here in slo county so I decided to go down to Santa Barbara county because I knew there are great surgeons down there that I dealt with before and they would put me in the right direction. And of course they did and I saw Dr Campbell who had a five-star rating and decided to ask him to fix my foot. I know gas is not cheap these days but it's worth every penny to go and see him. I'm very pleased with him and the work he's doing for my foot.

What good can I even think to say! Staff not friendly or knowledgable, always have to wait at least…read more1/2 hr. Went in to get a form taken of my foot, they didn't have the material so I had to make another appointment. After five appointments with them we finally got the AFO brace. It won't fit in the shoe!! The doctor could see that, but just told me to buy a bigger shoe! Seemed totally uncaring! I ordered a bigger shoe, still won't fit. Called the doctor two or three times, never called me back! Eventually saw another doctor at the practice and he agreed that the brace would not fit in a shoe! He sent it back. Five appointments and a bunch of money spent....FOR NOTHING!

Just called for very basic information, called several days ago and yesterday. No call back at all…read more The person who answered was just very short and quite rude when letting me know the insurance situation. It's possible I would pay up front, my son is at UCSB so it's tough to come home. Definitely loads of opportunity to be nicer on the phone.

Unfortunately I will not be returning to this office. I will find a new doctor. The young lady at…read morethe desk is very cold, rude and condescending. People come to the doctor in pain and should not be treated this way. Although I do really like Lorie, It's important that the person at the front desk shows warmth, kindness, professionalism and respect. I got none of this today. Lorie and the "cold"young lady at the desk tried to tell me that this is the first time they've heard a complaint. If this is true then people don't speak up, don't come back. There is another review with the same type of opinion regarding the rudeness. I have always had exceptional service with Lorie but your staff is A representative of you and this young lady was not a positive representative. The other young lady that took me to the the room was very warm and friendly. Perhaps she's the one that should be at the front desk. First impressions are very important. Especially at a place of healing. Lorie has responded to my review. She gave me her personal cell and there is a number on her answering machine in case of an emergency. I did have my insurance card but it was in my car. The young lady at the desk was very rude. I already said this. You doctor were not present to see how she behaved. And you need to look at the other review only three months prior to mine. If you don't take appointments on the day that I came in, why were there other patients in your office? You did not care about how I was treated, you only want to defend the young lady who has little to no warm customer service skill or professional skill in my opinion. Many people won't speak up so this leaves me to wonder how many people don't come back. We can go any where to be mistreated. We especially don't want to be treated the way I was treated when we are in pain. The other young lady could teach the young lady that was rude some lessons. The young lady that took me to the room like I said was very warm, caring and polite.

Only an exceptional man gives rise to an exceptional doctor. After a month of pain and 2 previous…read moreappointments, with another doctor, for an infected corn on top of a bone spur, I saw Dr. Johnson. I am incredibly thankful for this thoughtful and compassionate doctor. As he examined my condition and later performed surgery, he detailed clearly what he was seeing, what he was doing during surgery and the possible recovery time. He listened carefully to my question and showed great respect when I asked him to repeat. He is kind & considerate to his staff and works well with them: Mercy, Rayna, Rosie - Awesome women. Dr. Johnson called me on the Saturday following my surgery to check on me. I highly recommend this extraordinary doctor.

Very limited skill set for foot and ankle problems. After X-rays taken there the dr told me he…read moredidn't have the skills needed to treat me.

Wow, where do I begin?…read more Dr Chandler was excellent ! Great care and and professional as well. I came in with a emergency with my big toe and Dr Chandler squeezed me in. I had called many other Podiatrist and they all had a week or two waiting list. So if you show up and Dr Chandler is running behind, it may have been because of me. Thank you Dr and Staff, Thank you!

I went to Foot & Ankle Concepts a day after a minor fracture of my ankle. I was told there was a…read more$30 dollar copay, which I have paid. I do have insurance, two kinds. When I went into the office he told me they couldn't access my X-ray as they were on a different system and did I want them to take another X-ray. No, I did not. Not good for me and unreasonable for the insurance. He suggested that perhaps he should look a my leg in case the skin was abrading. I demurred as it wasn't and I had only had it on one day. So nothing was done, I didn't sign up for an additional appointment. I just got a bill for $132.25. They did nothing and my understanding was that the $30 copay was all I was required to pay. I won't ever go back there.

They were great and very courteous. Also, they solve my problem. I left the office walking with no…read morepain. The doctor understood my problem and quickly took care of it. I would go back to them again.

I was able to get in quickly and the doctor was informative and very hands on. I was appreciative…read morethat he solved my problems right then and there. I also appreciate the convenient location, right downtown. Thanks doc!

I had to get help with ingrown big toenails on 1/29/2024 at 11:45am. Dr. Sircar was VERY…read morecompassionate, careful, gentle, and never made me feel foolish. (I really had a hard time MAKING the appointment, because somehow I felt humiliated having to ask for help to cut my own TOENAILS!!) Kyle scheduled my appointment, and he was VERY compassionate as well. It was great to be treated like my toe pain mattered! I did not expect that, and was so pleasantly surprised!

I found Dr. Sircar extremely pleasant and informative. She answered most of the questions I had…read morebefore I asked them. By the time I got to the drugstore, his prescription was already there. I recommend him highly.

Dr. Meyer is Great! I highly recommend him! He operated on my foot and solved the problem I had. He…read moreknows his stuff!

--Might be a specialist, but boy did he ever lack one ounce of compassion! Came here for foot…read morepain....diagnosed with a degenerative condition that is eating bone from my feet and causing the feet to collapse. I am NOT diabetic and my condition is genetic, but I did not expect the amount of degeneration and partial bone collapse. When O came in he said that he had already told his assistant that he assumed I was diabetic. When he verbally told me my degenerative diagnosis, there was ZERO compassion or understanding. I had slight tears well up In my eyes at the thought of possibly losing the ability to walk someday, but I intentionally did not let myself cry because he was such a dispassionate person. He said basically that it "is what it is" and basically told me to come back if my foot turned red or suddenly collapsed. He wrote on my chart notes that I had full sensation (which I don't) and that I came in for "foot casting" For orthotics, which I did not (since I already have my own orthotics and no casting or measuring was done). He didn't even write the diagnosis down that he verbalized to me, which would help me to plan for future doctors visits and treatment, time off for treatment, etc. When I called him out on this via "my chart", he did admit to the same condition he had verbalized, but ghosted my request to assure he write that diagnosis in my actual chart. He didn't really address if my pain was adequately under control because he assumed I had no pain, and said that most people with neuropathy have no pain and that I was unique. I can fully attest that many people with various types of neuropathy have substantial pain still. I left and will never come back. I'm actually glad that I had this experience, because I would never want someone with this little compassion to operate on me!

Can you give negative stars? Every experience I had with Dr. Garofalo and her office staff was…read morebeyond horrid. The fact that a patient calling gets put on hold five (count 'em, five!) times should be off-putting enough to make you look for another doctor, unless you like waiting, have extra reserves of patience and don't have any health problems, ever. The first time, I was just looking for a dermatologist referral, which you would think is relatively straightforward. Think again. I was able to get an appointment after about half an hour on the phone - this wait was just a taste of what was to come. Once I went to the office, I waited approximately 30 minutes in the waiting room, followed by 20 more in the examination room. I was seen by the doctor for about 3 minutes and shooed away. When I went for my annual, I booked I think 6 weeks ahead for an appointment so I could be the first of the day. However, Dr. Garofalo didn't feel the need to get to work on time (despite the fact that my getting to work on time was contingent on her showing up) so I got to wait in the paper dress for 45 minutes for her to show up. Once she showed up, she had to get settled in, so even though I could hear her voice I still had to sit there for another 5 or so minutes. The one time I was actually sick, the office girl told me that I could come in right away. After sitting in the waiting room for over an hour and a half, I asked if I would ever get to see her. The response I got was something along the lines of why should I expect to be seen when there are other people with appointments? I said that I needed to go to class and they told me that I was SOL. Wonderful. And not even a doctor's note for missing my earlier class. The last time I went to this office, I was looking to a renewal for my dermatologist referral. This literally requires the doctor to look at my face and sign a piece of paper. I waited 45 minutes in the waiting room and decided to ask how many people were ahead of me since again, I had class. It had been a rough week and I had a lot of other things I could have been doing, so my emotional reaction was probably disproportionate to the situation, but when I was told it would be at least another hour, I had my charts be sent to another doctor and never turned back. Do not. DO NOT. go to Dr. Garofalo's office if you want to see a doctor. If you want to read magazines for a few hours though, her waiting room is the place.

I went here once because I needed a general practioner covered by my HMO and she was the first…read moredoctor they recommended. I regret going here. Two days before my appointment I got really sick and went to Urgent Care on campus. The doctor there was so nice and really took care of me. When I told him I had this appointment he said to go to it and he would consult with the doctor so I could have the best treatment. Dr. Garofalo was so rude and she didn't listen to me at all. I had to repeat myself often, and tell her which tests I needed. If the other doctor hadn't told me, I wouldn't have known them to tell her. I don't feel she cared at all, I feel all I did was waste my money and time here. __________ (I didn't want to write this as an update, because I don't want to hide the experience from my first visit.) I decided I should write an update of what happened a few months after my one and only visit. I cut my foot at the beach and needed stitches at the emergency room. They sent my x-ray to Garofalo, since she was the only GP I'd visited in Santa Barbara. The emergency-room doctor said the x-ray showed something embedded in my skin that looked like it could be glass, but was actually sand. Fast-forward over a week later, and I get a call from the Garofalo office. "Hi, we got your x-ray, you have glass in your foot." I mention what the emergency-room doctor had said. "Yeah, whatever, so you have glass in your foot." Ok, thanks. If I had actually had glass in my foot, it would've been nice to get that info when I'd actually needed it and not so far in the future it was useless. Further, beyond telling me this info, she had nothing else to offer: no suggested visit, treatment, or anything. Beyond useless!