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    Joseph Lee, DDS

    5.0 (1 review)
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    1 month ago

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    Carlone Christopher C DDS

    Carlone Christopher C DDS

    3.6(5 reviews)
    3.8 mi

    My dentist died earlier this year and his office sent my dental records to Carlone Family Dental…read more The first red flag for me was the inability to call and speak to someone in the office. Starting about five months ago, I called and, as instructed by the voicemail, left a message. I did this three times over a number of months and never received a return call. Finally on the fourth attempt I was able to get through. I made an appointment and was seen by Dr. Carlone's daughter, Mia. She was very friendly and pleasant. Unfortunately, she botched the simple re-cementing of the crown for which I was being seen. She did not remove the existing cement from inside the crown before re-attaching it; therefore, the tooth had a higher profile and caused a misalignment in my bite (all other top and bottom teeth in my mouth were unable to touch after she finished). She tried filing down both the crown and the tooth below it to remedy this issue without success. Then she told me the crowned tooth had likely "migrated" and the problem could go away over time. The (qualified) dentist I found immediately was taken aback by this treatment, as well as by the tooth migration excuse (not possible in three days, he said). And now, because he had to destroy the crown in order to restore my proper bite, I have an additional expense.

    Been going to this practice for over 25 years and have nothing put superb service from them. They…read morewill not try to convince you that you need procedures unless they are actually needed, if you do need it they will provide you with a timeline as to when it would be needed in future, great considering insurance coverages and when your policies renew to minimize out of pocket expense. Extremely great staff. I had left to go to a closer dentist to my home, but after being told I need thousands of dollars of work on my first visit to my new dentist, I went back to them despite living over an hour away. In regards to cancellation policies as with the one star review, it is clearly posted in their office and patients are informed of this prior. If you don't cancel within 24 hours you will be charged a small fee as with most doctors offices nowadays.

    Joseph Lee, DDS - oralsurgeons - Updated May 2026

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