Dr. Kowalski was able to provide a diagnosis within 30 minutes - Bipolar, Type 2 atypical. Thanks…read moreDoc, my life insurance was cancelled and even though I have been to a number of doctors, I have not had one who would second that diagnosis. I had monthly appointments for a long time. He would be writing the prescription as I walked in the door. Put me on anxiety meds with no questions asked or an attempt to warn of possible addiction. Rarely more than a few minutes in his office and it was time to write the check. I felt like I was meeting a dealer. It's all about the money.

Dr. Bowen has been INCREDIBLE at sticking with me while we've tried different drug combinations to…read moretry and control my Bipolar 2 and constant high-level anxiety. She is very scientific about her approach to medicine, very careful and calculating about what to try next - very much akin to a scientist. She cares about her patients and will call and check on you after a medication change to see if your symptoms have lessened. I could not recommend her enough.

Dr. Paoletti is caring and professional. He has been my doctor for 10 years, and I have made a lot…read moreof progress.

Honestly, this place isn't great. When you call, hold times are FOREVER, staff is very rude and…read moreacts like you're a burden because you called... However - David Coffman (my NP) is wonderful. I give HIM 5 stars. He has worked with me for years. Always calls me back in a super timely manner if I have questions (even ridiculous ones) about my meds. He has listened to me rant in our sessions (not supposed to rant in a psychiatry appt. that's what therapy is for) and seems to really care about his patients. Over the years, my mental health has changed and my needs have changed and he has always worked with me to find the perfect concoction. Thank you David! If you ever leave, I'm following.

DO NOT use them!!!They need a negative star review. I scheduled an appointment and was given the…read moreaddress for the Lakeshore location.I arrived and then was told that they made the appointment for the Riverchase location. I asked them if they could call them and let them that I was on my way and they did. I arrived and was told that they did call from the other location and that I would still be seen. I sat there for five minutes,was called to the window and told that the doctor was going go reschedule me!!!! Totally unprofessional office!!!!!I drove 3 hours round trip to not be seen due to their incompetent staff scheduling me with the wrong location!!!!

This office and practice is horrible. I was referred to see her and I've called multiple times and…read morecan't get anyone to call me back. Who runs a business like that? Id find someone else if I was really needing help because they have shown that they don't care to even return a telephone call. You can tell this is a common practice when you read other people's reviews. After seeing the CRNP, she had a meltdown and started crying because I ask her to explain the charges on my bill. She couldn't explain it. Was double charged for every visit. A $155 charge for a so called office visit and another $120 for a 45 minute session. THIS IS CRAZY. AVOID THIS PLACE AT ALL COST. What type therapist has a full blown meltdown and ask you to leave and still charges you? This one. I actually thought that I needed to swap seats with her. So very UNPROFESSIONAL.

Dr. Rachel Pope is the best qualified psychiatrist in the state of Alabama! She has helped me cope…read morewith so many difficult life situations including my daughter & my mother passing away within 5 months of each other. Dr. Pope shows genuine concern for me as a patient & an individual in general! I have every confidence that she will be there for me if I need her, especially if it's urgent!

On May 28th, 2026, I had two appointments at Grandview: one at the hospital at 10 AM and the second…read moreat the plaza at 2 PM. They told me to arrive at the 10 AM appointment at 9:30 to register. I was finally called to be checked in at 11:45 and called back at 12:20. I made it to my 2 PM appointment at 1:15, and the lady at the check-in desk told me my appointment was at 10 AM. I explained to her that my 10 AM appointment was at the hospital and that I had a 2 PM appointment in the plaza. She then asked if I was sure. I said I was 100% sure and showed her my wristband as proof. She then asked me if it was a hospital band. She searched around on the computer and said she did not show me as having been at the hospital that morning. I can't make this stuff up. She then told me I didn't have a 2 PM appointment scheduled. I told her I did when I called that morning to confirm the time. She told me to have a seat. At 3 PM, I went to the desk and asked her what was going on. She said, "Oh, I forgot about you." I informed her that I was not going anywhere without being seen that day, so she needed to do whatever it took to find whichever doctor it was that I needed to see. Finally, around 4:15, I was called to be checked in and called back to be seen around 4:25. The doctor doing my exam was very apologetic and explained it was a misunderstanding (it always is). I have no choice but to go to Grandview, but if you do have a choice, please choose wisely. Read the reviews.

The Worse Hospital ever they cook half done food and the staff and doctors are so unprofessional so…read moreI'm going to start a class action lawsuit against Grandview Medical Center and if anyone wants to join my Class Action Lawsuit just comment on this post so we can get everything up and going

They truly do care about each person who comes to their practice. We've looked everywhere for a…read moreplace like this! They are patient, kind, and don't rush you. We would recommend Austin or Dr. Bentley!

Caring and supportive. They do not make you feel worthless or like a criminal here. They are ccx a…read morever6good group of people.

Dr. Bentley is fantastic! He is personable and kind. He sincerely cares about his patients and he's…read morevery knowledgeable about medications and your diagnosis isn't just a guess. He's very thorough. And all of his staff is kind and helpful as well. I love them all! And he works with you until you find the right medication.

Dr Bentley is very professional, but at the same time personable and down to earth. He talks to…read moreyou like you are his friend. A friend that is very knowledgeable and feels very confident in giving you his.advice and helping you with medical issues. I don't think he would ever allow personal feelings or frustration interfere with helping the patient. Just all together a good guy and a doctor I enjoy seeing. He helps me and my difficult head. Thank you Dr B.

This practice sent the entirety of my records to a person who I don't even know. Her name is…read moresimilar to mine. We have different first names, different birthdates, different addresses. The records were sent in the mail...just regular mail...nothing secure. The receiver is a nice person who managed to find me and return the records. I called the office and the receiver called twice. I specifically asked for two of the doctors to call me. No one has reached out. I could only speak to the admin. Apparently she is also the compliance person. Not good. So HIPAA violation. I have reported this to HHS. Thank goodness I'm in a good place now. I can't even imagine the repercussions if I were living in an unsafe situation. Run, don't walk. Run.

Horrible experience. DR. RABBANI is the rudest medical professional I have ever had the displeasure…read moreof meeting. I have a history of ADHD. When I received my diagnosis at the age of 35, it was life-changing. I remember thinking "is this how the rest of the world views projects, work, discipline, and anything requiring focus." I finally understood myself. Unfortunately, I needed a fresh start after a few years of not taking my medicine. Dr. Rabbani only looked at forms that I filled out (which only asks questions regarding anxiety, depression, and substance and physical abuse) and had less than one minute conversation before refusing to prescribe Aderral. I even told him it didn't have to be that particular med, if that was his concern. He made me feel like I was drug-seeking and was very argumentative. He said I was diagnosed too late for it to be accurate, that ADHD is only diagnosed in young people!!! He says I dont have ADHD, that I have anxiety and depression. I asked how did medications help me in the past if I dont have ADHD. His answer was that cocaine would help, but that didnt mean I should take it. When I questioned further for understanding, he said "I cant make it any clearer that I wont prescribe Aderral." He would not take a look at the medical records I had sent to his office. He only made an assessment based on a skewed questionnaire that I filled out when I was stressed. He asked "do you have any other medical issues *glances in my direction* other than being overweight." I told him I have sleep apnea which can cause the high blood pressure I'm having, but that its currently untreated because my insurance deductible is too high. He immediately questioned "oh you have money for Aderral but not to fix the root cause of your high BP." Aderral is $15 a month vs. $5000 for diagnosis and treatment of sleep apnea. He accused me of refusing his treatment plans when I told him my insurance deductible is too high for therapy. No attempt was made to understand why I feel I have, or why two previous Psychiatrists diagnosed me with ADHD. He clearly does not understand ADHD because zero questions were asked once he honed in on anxiety. I have trouble focusing, forgetfulness, executive function paralysis, trouble with every-day conversations, eye contact, hyper fixation and other BASIC symptoms. He did not ask about any of this. I genuinely felt like this man thought I was trying to "score" some meds. He mentioned people sell it on the street and made a cocaine reference twice. I will take a drug test if you want!! I feel that he took one look at me and made an assessment. Overweight: must be trying score adderral to lose weight. Why would a PSYCHIATRIST be so confrontational? I feel attacked. Dr. Rabbani does not understand financial strain and is very judgmental and condescending. These are not good attributes for a psychiatrist. Thank you for stealing a $50 copay from me and whatever balance awaits because I havent met my deductible.

There has been a huge struggle with the call center for years; but I have to say after having…read moreAmanda Boyd, who I really like, and the changes that they have made at the call center, my review is way up. I literally have gone from a negative 1to a solid 4. The only reason I'm not giving a five is that nobody or nothing is perfect, and there're still some things I would like to see change at Grayson. Nevertheless, I am very very pleasantly surprised at the improvement in the call center, and the attitude of those answering the phone. They are super nice now - and it's much appreciated.

This is the absolute WORST example of a business I have ever had to deal with in my life. They are…read morecompletely unorganized and do not communicate with each other or the patient. NOT recommended.