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    Jose Tires

    5.0 (1 review)

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    4 years ago

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    RMG Auto Repair Center

    RMG Auto Repair Center

    1.8
    (16 reviews)

    DO NOT TAKE YOUR CAR THERE!!!!!!! They are a scam. They take your money and do not fix the issue at…read moreall. They sent a tow to pick up the car and never said anything about fee because it was there lack of work that caused the car to needed to be towed. Then called after and told me he wanted me to pay $1,300 to fix the issue which was the same one to begin with and I already paid over $1,500 to fix I told them absolutely not ill take my car somewhere else and handle the matter in court. The owner then said fine you can have your car when you pay for the tow!!! Like these guys are crooks do not go there.

    DO NOT USE THIS PLACE!!!! PLEASE READ MY REVIEW!!!!!!!…read more I am writing regarding my recent experience with RMG Auto Repair Center and the diagnostic fee charged in connection with my vehicle repair claim. I brought my vehicle to RMG Auto Repair Center for diagnosis and repair of a mechanical issue that I believed would be covered under my vehicle warranty. The vehicle was inspected and diagnostic work was performed so that a claim could be submitted to my warranty company for review. Prior to the diagnosis being performed, I was not informed, either verbally or in writing, that I would be responsible for a diagnostic fee if my warranty company denied my claim. I was not provided with any document disclosing such a fee, nor did I sign any authorization agreeing to pay a diagnostic charge under those circumstances. On June 3, 2026, after my warranty claim was denied, I was informed that a diagnostic fee would be required before I could retrieve my vehicle. I explained that I had never been advised of this fee, either verbally or in writing, before the diagnostic work was performed. On June 4, 2026, I called the company again to advise that I would be picking up my vehicle and reiterated my concerns to K. When I arrived, I attempted to document my objection to the charge and again stated that I had not been informed of the fee before the diagnosis was completed. The employee advised that payment was required before my vehicle would be released. After I paid the fee, an employee identified as "K" explained that the diagnostic charge could be applied toward the repair cost if the repairs were completed within 30 days. While I appreciate that information, it was provided only after the diagnosis had been completed and after payment was required to regain possession of my vehicle. I respectfully request a copy of any document bearing my signature or authorization that demonstrates I was informed of and agreed to the diagnostic fee before the diagnosis was performed. If no such documentation exists, I request reimbursement of the $134.76 diagnostic fee, as I was not provided advance notice of the charge and did not authorize it prior to the service being completed.

    Jose Tires - tires - Updated August 2026

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