Located on Leidsestraat this small jewelry store sells watches, watch bands and will replace the…read moredead battery in your watch. They've got a huge selection of watches. The staff is friendly and helpful.

Thy completely ruined my watch! I brought to them a vintage 18k Omega from 1952 because it began to…read morerun slow. Because I had the watch for approximately 3,5 years they concluded that it had to be serviced and cleaned so I let them do it. Apart from a few surface-scratches and a small dent in the backplate, it was completely flawless as if it has only been worn on a few occasions. But although I did not specifically asked for it, they also decided to polish the case. They polished it to a point where no edge was crisp anymore but slightly rounded. They also decided to redo the metal brush on the backplate, but because of the small dent, this completely failed. It now looks as if some kid scratched it on a piece of sanding paper. They also polished the crown to a point where the gold plating just fell of, so it had to be replaced by a new one which has a slightly different shade of gold. They told me that the touchup of the cabinet was described on the offer and that it is standard on all the watches they receive and I had to specifically ask them not to do it. They claim to be experts in vintage watches, but I simply can not understand that you just put a steel brush on any watch that you receive. Absolutely unacceptable!

If you're looking for mainly high-end vintage watches (and few not-so-high-end), then this store is…read moreHIGHLY recommended! As a matter of fact, the BOFB store also recommended that we see them as well (they are true aficionados of horology)...

Purchased a watch made in 1943 after falling in love with it in the window. I tried it on and the…read moreman assisting noted that the band was not in top shape (not the original band but close in time to it). He insisted upon supplying me with an additional band (for free) fitting it, and giving me the old one, noting: "we ensure a proper experience in this shop." Professional, knowledgable, and very friendly; I have nothing but good things to say about my experience. I will certainly go back for my next watch.

Friendly service and not only helped me with the watch band I had been looking for without too much…read moreluck (a black silicone 22) but also helped with a problem I had with my Fitbit tracker strap. Bonus there, as I did not expect he would have something to help with that but he did. In and out in five minutes!

This company uses a deeply unprofessional purchasing strategy aimed at pressuring private sellers…read more After making a transparent offer via WhatsApp, they deliberately left me waiting for five hours, only to counter with a laughably low trade-in offer. Even after providing hard video evidence proving that the Swiss movement (Valjoux 7750) functions one hundred percent perfectly, my reasonable counteroffer was completely ignored despite the read receipts. The absolute confirmation of these misleading practices came when I called using a hidden number. They answered instantly, and the buyer became visibly nervous, using provable untruths and contradictory excuses to evade the facts. The beautiful slogans on their website about passion and service are just a facade. The moment they are confronted with factual evidence, they take the cowardly way out and stop communicating. This shows zero professional integrity. Stay far away from here.

Stumbled upon this place cuz I took the hop on hop off bus tour and the bus stopped here for 10…read moreminutes. So I decided to take advantage of the free diamond tour. I was greeted by a friendly staff and told me that the tour will start in 15 min so we can wait in the other building with free coffee and water and tea. The tour started on time and I learned a lot about diamonds. The second part of the tour is when they showed us some diamonds for sale and how much they cost. They're very pretty and very expensive. I suggest to visit this place

I came here with my husband to buy an anniversary diamond ring and the jewelry store for Gassan…read morewas able to replicate any ring I wanted and was able to choose the color clarity and size. The security I enter the jewelry stores are impeccable and the customer service is of the royalty. The preselection and already made jewelry is of a high selection.

This is a review for Team Ace's online business which is just as top notch as their two beautiful…read moreboutiques in Amsterdam. I was looking for an Omega Aqua Terra 15,000 Gauss and wanted it to arrive before leaving for several weeks overseas. I contacted their sales manager Tamarah six business days before my flight and she immediately ordered it from Omega then had it shipped from the NL to my home in CA via UPS International Express. It safely arrived this morning and I am now at SFO waiting for my flight happily wearing my new Omega. I would give Tamarah and a Team Ace 10 stars if I could because they are that great to deal with. What sets them apart is their customer service which is second to none, they provide superior complimentary shipping (UPS Express) and they are authorized dealers for many of the top watch brands. On top of this their prices are very competitive (especially with weak Euro) and there are no issues with VAT. I was contacted recently by a UK based Omega AD with very low prices due to the plummeting GBP but the VAT form/process was my responsibility which is a pain. I very highly recommend Team Ace for your high end watch needs and look forward to visiting them in Amsterdam hopefully soon. Thank you very much again Tamarah!!!

A cheap merchant - that is how would describe the shop. Ace & Spyer is one of the Ace Dik shops. I…read morejust bought a watch there. the lady-sales person is giving me a cheap feeling, she is using her calculator all the times to think about how much she can earn when selling a particular watch. after I paid, the follow up service is horrible. they did not call me as promised. though it does have a good collections of watch. people there (I mean Ace & Spyer) is cheap and terrible.

always the best service. workers who actually have an interest in what they sell and don't have to…read moretry and feign a conversation about it. Come here and buy a watch. Come here and buy two watches and give one to the workers because they're that cool.

We went here looking for another swatch watch for the moon series . We bought some in Paris and…read morewanted darker colors. This guy Bruno attended us and asked which one we were interested in and we asked which one do they have. He said they had all the swatch watches. When we asked him that we wanted a darker one he said he didn't have it. We said that we will take any darker one. He said that "swatch doesn't want to sell it to people that are not fanatics" he ended up loosing 4 customers. He mansplained that they only sell it to people who are interested and fanatics and wasted 10 minutes of our time lecturing us. Then said "goodbye" and walked away Worst customer service ever... thanks Bruno and good job losing customers for swatch and giving us a horrible experience