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Criminal defense

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Zalkind Duncan & Bernstein LLP

Zalkind Duncan & Bernstein LLP

(7 reviews)

Financial District

On our way to a wedding on Cape Cod, Massachusetts we were hit head on by a young driver who was…read moretexting and crossed a double yellow. I wound up in a local hospital and my wife was transferred to Boston from the local ER. Upon discharge from the hospital we reached out for advice of counsel and we were referred, through a friend, to Naomi Shatz of Zalkind Duncan & Bernstein LLP. Although cause was clear, there were complications. We lived out of state and coordination of multi state insurance companies was required immediately. The driver had no insurance, no financial resources and was driving a borrowed car. For nearly two years Naomi held our hands though a settlement. When necessary we were conferenced with Norman Zalkind, a senior partner. Our treatment as clients was always professional. Calls were returned the same day either by Naomi or her admin staff who set up a fixed time the following day, emails were returned in hours if not in real time. We got great guidance on how to keep a log and a huge amount of help with the sorting of medical bills. All of the discussions that we had indicated that the team had been through this many times before and ultimately secured compensation through the insurance carried by the owner of the loaned car and uninsured motorist coverage of our policy. In the end our settlement was very fair and within the expectations set day one by the team. Naomi and her team handled everything and we never had to return to Massachusetts. Without any reservation we highly recommend Naomi and Norman (the partner we dealt with) and the staff of Zalkind Duncan & Bernstein LLP.

Not recommended at all, especially the attorney Monica R. Shah. Generally all law firms first…read moredecide whther they can take the case or not via free assessment. But this firm decided to charge me whopping $750 for the initial call and promised me that their attorney Monica R. Shah would spend 15 mins before the call to read the docs of my case. Initial consultation call time was changed multiple times and i still accommodated her time. But she came totally unprepared without reading anything. Her attire gave an impression she just got up from bed in the morning. Then asked me to explain everything to her during the call her connection dropped multiple times. Then strategically told me we need another call for her to decide on the case and she will read docs before the second call but that would be covered by the $750 i paid or she can refund the money. This was carrot and stick approach for a person like me who was in vulnerable situation and wanted an attorney immediately so i agreed. Then asked me to do some fact findings at my end and check with my current solicitor statement if what i am proposing possible, which i did and informed her then she gave a date for second call. During that call she kept her video off and told me she cant take the case even after i satisfied her condition which she asked me to explore. Entire episode was a scam to extract $750 for nothing. If you are not gonna take the case why charge for initial call, which every law firm does for free. Absolute Loot. Stay away from Monica R. Shah

Jorge B Moura - criminaldefense - Updated May 2026

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