This property management company is reputable for being exceptional and excellent because of their…read morededication to attention and quality service. From the beginning, the staff has been nothing but kind, friendly, and helpful. There were times that they went out of their way for me to feel helped. I am really so grateful for that because they have helped me turn my house into a home. They are absolutely exquisite and a little bit exclusive, but hey, that's PG for you. :) I feel absolutely honored that I was able to work with this company. I want to give a shout out to Marshall, the property manager I work with, because of his diligence, intelligence, and fine manners. He was so easy to work with and he made dealing with all the issues I was having less difficult and stressful because of his swift response and helpfulness. I am so grateful for him. I would definitely check this place out if you're looking to rent in PG. If you're here, you're totally royalty- and that's facts. Also, an additional shout out to Jan who was always patient with me when I couldn't stop calling about issues with moving in procedures, deposits, and bank statements. :)

I just concluded and initial call with this company. I was sorely disappointed with the customer…read moreservice I received. I called because of a posting on Zillow that had this property management company as the listing agency. When I got through to someone they were polite to begin with and when I mentioned the property's address they said "it's already rented." I relayed that Zillow reflected it was still available in an attempt to help them. Their response was "Zillow is not reliable" and that I should use their website, which I was already on. I informed them that their own website reflected that this property was still available for rent. At this point I was abruptly interrupted and told that they had another important call and wanted to put me hold. Disparaging another website for being unreliable while your own website reflects the same information is ridiculous to say the least. I would recommend this company get their act together.

Working with Amber was an incredible experience. From the start, she went above and beyond to make…read moresure everything was handled correctly, and her hard work did not go unnoticed! Selling a home can be a very stressful process, but having Amber in our corner made all the difference. She made everything so much easier to navigate, and we are all so grateful for her kindness, guidance, and for being such an amazing advocate for us. She truly goes the extra mile for her clients and stayed on top of every detail to get us to the finish line. We truly couldn't have done this without her! If you want an agent who genuinely cares and is absolutely amazing, I cannot recommend Amber enough!! We would give Amber and her team 10 stars if we could! If anyone is looking to buy or sell a home, we highly recommend Over the Moon Realty!

Working with Amber was an absolute pleasure. She meticulously managed every detail, and there were…read morecertainly many to address. Selling our home in Salinas involved numerous complexities, and she guided us through the entire process with such ease and grace. I truly appreciated her extensive knowledge, swift execution, and prompt responses to all our inquiries. She represented us in both the sale of our home in Salinas and our purchase in Aptos, California, and we trusted her implicitly throughout the entire journey.

Craig is a great appraiser. He is a professional, always responsive and on top of the market. Great…read moreperson to call when in need of a home or commercial appraisal.

I met Mark several years back. Over the times he, and his team met me and my family many times. His…read moreknowledge of the Monterey, in particular, the Pebble Beach market, has really impressed us. He also has the rare ability to assess an individual house's future potential by looking beyond its current layout. This is an important factor in every real estate transaction consideration whether the home buyer has an immediately plan to remodel the property or not. Although, we have not made a purchase due to our own constraints, he has been patient, and really looked out his client's interest first. I highly recommended him and his team if you need real estate service in the Monterey area.

This team has resorted to cold calling neighbors around their listings. They have called my cell…read morephone to notify me that they have a listing in my neighborhood and asked If i want any information about it. Then she asked me if I was interested in buying or selling my house. Leave me alone. I don't care about your listing in my neighborhood. I would never let a stranger over the phone handle my real estate transactions. Cold calling is a desperate attempt to gain business in real estate. They have annoyed me and will never get my business.

Absolutely unacceptable experience…read more Pacific Grove Rentals canceled my confirmed reservation twice, both times claiming a "pricing error." Not once, but twice. At that point, it stops feeling like a mistake and starts feeling like a complete disregard for customers and their travel plans. I had already invested time planning my trip and relied on the reservation being honored. Instead, I was left scrambling to find alternative accommodations while rates elsewhere had increased. A confirmation should mean something. Apparently, with Pacific Grove Rentals, it doesn't. What is most concerning is the lack of accountability. Rather than standing behind a confirmed booking and making the situation right, the reservation was simply canceled, leaving me to deal with the consequences. That is not how a reputable vacation rental company operates. The entire experience felt unprofessional, unreliable, and incredibly frustrating. If you value your vacation plans and don't want to risk having your reservation canceled after you've already made arrangements, I would strongly recommend booking with a different company. A company's true character is revealed when something goes wrong. Based on my experience, Pacific Grove Rentals failed that test completely.

When you give them your deposi, do not assume you are getting it back. We lived in this house (510…read moreCarmel Av in Pacific Grove) for $4,500 per month for over two years and they kept a large chunk of our deposit, despite the place being cluttered with lots of dirty items from previous renters. Every morning, you could hear the neighbor coughing at 5am, so we slept poorly. None of tvs worked, but then they blamed us for it--not a 20th century smart tv. If you don't want to lose your deposit and do want to get good sleep, do not stay here. I am writing to formally dispute the $1,430 deduction from my security deposit for cleaning services, including carpets and windows. Under California Civil Code §1950.5, landlords may only deduct for cleaning necessary to return the unit to the condition it was in at move-in, excluding normal wear and tear. After two years of tenancy, standard carpet wear and light dust are to be expected. Unless there was damage or extreme filth -- which I contest -- these cleaning charges appear excessive and unjustified.

Shawn Quinn did an outstanding job representing us in the initiation of the sale of our Carmel…read morehome. He is knowledgeable, responsive, and highly professional. As a lifelong Monterey Peninsula resident, Shawn has deep roots in the community and an unmatched understanding of the local market. His connections, experience, and attention to detail helped make the entire process smooth and successful. We appreciated his guidance every step of the way and would highly recommend him to anyone buying or selling real estate in the Monterey Bay area.

Shawn helped us to buy a beautiful home in Pacific Grove. His knowledge about the local area, fast…read moreresponses, and friendly demeanor was refreshing! He is definitely a stand up guy that knows his craft!

she is so very nice, she gets right back to emails, and she very knowledgeable of ship cruisesread more

Annette goes to the moon and back based off her motto "Above and Beyond". In 2013, my wife and I…read moredecided to stop renting and look for an investment property/home we could own and raise our boys. I don't recall how we chose Annette at that time, as she was working for a real estate company. However, I do remember that Annette was very responsive and helpful during our first home purchase. She provided honest "bottom line up front" facts on what we needed to purchase the property. In fact, she was very knowledgeable about VA loans and the detailed requirements--extremely helpful. Fast forward twelve years later: We determined that a move was more beneficial to us. We asked each other who we should contact to represent our home sale, and we unanimously said: "Annette Boggs". Why--because she knew us, knew the details of our previous purchase, she knows the area, she has excellent integrity and honesty, and impeccable work practices. We contacted her a year before we actually decided to sell, thereby gathering a better feel for what we need to do to help her sell the property. Annette performed a site visit at our home, and we realized that she branched off and developed her own company, which was very exciting. Annette gave us clear and honest guidance on what we would need to do for preparation. A year later, we contacted Annette again to let her know that we were ready to sell the property, and she immediately scheduled another site visit to go over the details. Annette came with her staff and explained exactly what we needed to do to prepare. Annette explained that she would professionally have the windows and house cleaned. Moreover, she provided professional photography and staging of the home. Our house looked brand new when she was ready to advertise. In addition, her 24/7 communication concerning all updates and new news was on spot perfect. Because of her "Above and Beyond" approach, we were able to not only purchase but sell our property with seamless results. Did Annette Boggs meet her motto: Above and Beyond"? We would say she went to the moon and back. We highly recommend Annette Boggs for your future real estate endeavors. Dennis Oaks

I've been a tenant with CPM for six years, and overall I've had a positive experience. Jill has…read morebeen especially helpful whenever I've had issues with my apartment. She's always responsive and takes the time to make sure concerns are addressed. Most recently, I called the office with a question, and she followed up right away with a solution. I really appreciate how quickly she responded and how helpful she was in resolving my concerns. Thank you, Jill, for your professionalism and support--it truly makes a difference!

Jill and the Creative Property Management team are rockstars! We had a plumbing issue at our…read moreapartment, I called the office and they were very helpful and got my issues handled expediently. They stayed in contact with me throughout the whole ordeal. Thank you CPM team for being on top of things!!

A property manager who is honest and has integrity…read more I have been a tenant with Central Coast Properties for just under a year. Any issues have been dealt with promptly and without fuss. Lance Monosoff is interested in ensuring the property is kept to a good standard and he is savvy enough to know a good tenant vs a bad one. I highly recommend Lance and his company.

I don't know about their property management, but I used Lance Monosoff, who is Central Coast…read moreProperties, as my broker to buy a house. Excellent, excellent service. He has been in real estate in the Monterey area for decades, and knows all the neighborhoods, what to look for and what to avoid, and so much more. He knows who the reputable tradesmen and loan officers are. He is super-knowledgeable, and willing to go the extra mile. Plus, once you make a purchase, it's not over: he'll help with other issues that come up, as he's able. Highly recommended, without reservation.