I am currently a patient of Dr. Licht's and have been going to this office for years. I had a different doctor prior to Licht whom I liked A LOT better, unfortunately I am forced to remain w/this doctor for now (by my insurance). Dr. Licht isn't horrible, but he isn't very good either. I won't go into too much detail about him because he isn't even the reason I despise this office so much, as you can see from other reviews it's because of the awful receptionist. Awful is an understatement...she is rude beyond human belief, she has no problem letting you know you are bothering her anytime you checkout or call, she's extremely disrespectful and you can just look at her facial expressions and mannerisms and see that she's just one angry person (constantly). Been going here for years and EVERY encounter w/her is horrific- I'm always praying I'll get someone else so she doesn't ruin the next 10 minutes of my life cause I refuse to let people like her ruin my day. Anyhow, when I came to post my warning to other patients I noticed how EVERYONE complained about just her, not even the doctors (that's pretty bad since this page is for a doctor's office) and I laughed because THE receptionist posted the following review and by no surprise giving the office a 5 star rating, which is the only one on here you'll notice (scroll below and you will see it):
"I am the Melinda that the pt.'s are speaking of, I'd like to apologize for any wrongs done to my patients. I will not try to make any excuses for myself I will only do my best to make all necessary changes to the office to make our pt.'s experience a more pleasant one, I'm very sorry, and I'd like the chance to speak on Dr. Licht's behalf, that he is a very pleasant, very intelligent, very kind doctor. I believe to be one of the best in his field!
Sincerely,
Melinda"
I responded to her post asking when she planned on making these so called "changes" because she posted this 2 years ago and if anything she has gotten even worse. The only way this office will be able to repair their image is by firing this receptionist, which I am certain they are well aware of that already and have received a flood of official complaints on her. Hopefully I won't be forced to stick around too much longer. read more