I had the worst experience at NOVA Rehabilitation with my 9-y-o daughter since day one. The bad…read moreexperience was with CEO & Founder of Nova Rehabilitation, Vinod Mathew. He treated us very disrespectful and unprofessional. Everything because I asked him to explain the reason for the high amount of copay I was being charged when my medical insurance had confirmed it was a less amount. I asked for the contact information of his billing department and that's when he became hostile, refused to provide it, told me to look for another place to take my daughter to and took my daughter off the schedule for PTs without notifying me. I found out she was off the schedule as I called the office to cancel the appointment one day because my daughter got sick. Vinod Mathew is very arrogant and needs customer service training. His front desk staff and PTs are good though.

This is a business you wish all businesses would model after. It's professional and clean. Charles…read morehas been my therapist since 2019. I wouldn't go anywhere else. He is so passionate about his profession and will go over and beyond to resolve your pain and make you better. He is one of my favorite humans.

The plan of care thoughtfully developed and successful. My endurance and strength have increased…read moremeasurably. I feel stronger and am more confident in my abilities. Grateful to Justin, Laura, and the staff for their efforts on my behalf Susan Herbert

Katie and Laura have been really great to work with. I have been dealing with a hip injury and was…read moretold to stop running by a doctor. But after working with them I am now running again. Thank you so much!

Visted Inova Loudoun after many years for a pre-op visit. Parking still aways to walk to the south…read moreentrance but once inside staff friendly and the Pre-op department very efficient and courteous.

Best physical therapy care I have ever received! Mercie G. Identified my neck pain and shoulder…read moreissue and addressed it when two other practices couldn't. Highly recommend!

My dad is placed here for physical rehab. The room he is placed in is aged, it smells like feces,…read morehis roommate would openly masturbate when any female family members visit. Going from Inova Loudoun hospital to here is such a drastic in quality.

Reliable team that truly cares about their patients. I am so grateful for everyone there!read more

I was attempted to have my father admitted into their skilled nursing care facility and they kept…read moretelling me that a 2014 workman's comp claim was halting his admittance as it was documented as his primary care insurance. I spoke to Medicare who confirmed that this claim was NOT his primary insurance. I also spoke with the workman's comp commission, who faxed them all of the pertinent information for him to be admitted. They still swore this was his primary insurer, which it is not! He was hit while driving a work truck and they awarded him a lifetime award for his knee injury, which is out of his control. The only way to have this removed is to have my father engage in a negotiation settlement. He is in the hospital and has been pending discharge for days! How can he engage in a settlement when he needs to help! 48 hours of efforts for them to tell me NO and for them to be unwilling to help- TERRIBLE CUSTOMER SERVICE! Imagine someone without resources trying to navigate this difficult process, they should be ashamed-- they are supposed to help others, not make it worse!

I would not recommend Heritage Hall to care for an elderly relative. My father was there for a…read morecouple of months and it was a terrible experience. We had problems with both the staff and the administration. Most of the nurse assistants were very nice and helpful but they are overworked & short staffed and my father would often be neglected by them. I would have to go find someone to assist him in urinating, etc., and that often turned into an extensive search as often not a single staff member was in sight. I am a male and one of the nurse assistants, a black lady named Sarah, made sexual advances towards me on several occasions. She would grab me in a bear hug and rub her body up against mine and attempt to kiss me on the neck. The first time it happened, I just pushed her off me and thought she got the message. The second time it happened I complained to the Social Services Director, a lady named Maureen, and told her what had transpired and that I was offended by it. Maureen was very rude and actually made a joke about it and said that was how Sarah shows affection. Sarah continued to work there even after this. Also my Dad had given Sarah some peanut brittle for Christmas and after it was gone, she started bugging him for more. She was relentless to the point where he really became upset by her persistence. I also complained to Maureen about this but as in the other issue, she just brushed it aside. I had elected to do my father's laundry instead of having it done on site by their laundry service. My father's clothes started disappearing and to the point where we lost about a dozen articles of clothing. Apparently even though I had notified them I would be doing the laundry, his clothes were still being picked up, taken to their laundry area and then mysteriously disappearing. When my father finally left the facility and came home, I wrote Heritage Hall a short letter regarding his missing clothes & that I would like them back but they never responded. Plenty other facilities to choose over this one and I would certainly not recommend Heritage Hall.

I had to hire a care giver to stay with my mom 10 hours a day. Otherwise, her teeth would never…read moremake it in her mouth for meals and she would be lying in pee. Good luck finding someone to help. You can press the call button forever and no one is coming. My mother was a frail 91 year old with lung cancer. She should have been made to feel comfortable. Not sure what info they fed to medicare but she died 2 days after being discharged.

Do not send your relatives here unless you really want them to suffer! This place takes terrible…read morecare of their residents! They force residents to wait hours for a diaper change. Even when they do get around to it, the aids constantly complain that they don't have enough to do it. The food is terrible and the facility is not clean! Please see the terrible conditions when no one comes to change a diaper.

After several months (about 8 altogether, in two different referrals by doctors), I can say that…read moreRestore PT and Wellness in Ashburn is the best. I've had experience with other PT providers (MedStar, Inova). So my review is by comparison. There were good therapists and trainers in the other PT centers also, of course. But Julia Smith at Restore in Ashburn is exceptional in her attention, expertise, and focus on the patient's needs. I had issues with my back and knees (osteoarthritis) as well as a strained hamstring injury. With the therapy, I managed to reduce the pain, build up strength, and also work on flexibility. Kate at reception is always friendly, helpful, and tries to find slots and fit the patient's time preferences as well as needs to travel or take breaks for other reasons. Unlike some of the other providers, it's not impossible to quickly arrange an appointment to fix an in-person evaluation and agree on a training schedule.

My primary doctor referred to me Restore, and I'm so glad they did. Great space, open, clean,…read morelarge, with plenty of equipment. My trainer, Rachel, was extremely knowledgeable and thorough, carefully explaining each step of the process. All the staff was great, efficient, on time, would highly recommend.

Dr Broussard has done wonders for me: I had my first visit in February. The office conducted a…read morethorough initial consultation and drafted a treatment plan that met my needs. I received immediate results. Each visit I'm greeted with a pleasant timeless check in and my treatment plan includes sonogram, stretching, stem snd heat/cold treatment prior to my adjustment. I'm very impressed with the treatment and results. I'm so thankful I found this practice - from the front desk staff, the physical assistants that handle my pre adjustment care and Dr Broussard. All are excellent! This chiropractor office has all you need to get for your spine health

Dr Broussard and his team are the best! I came from Florida in real pain and one week later I am…read morewalking better and feeling better than I have in months. They are just fantastic and I can never give them up.

If you need pt this is a great place. I got good service and recovered from my stroke completely. I…read moreliked everyone there as I had to switch around a good bit due to my schedule.

After being treated at several other physical therapy establishments in Loudoun County, BioMechanic…read moreis my family's go-to. Myself and two of my children have been treated at BioMechanic Physical Therapy for various injuries and conditions over the past several years. The staff is very caring and knowledgeable. BioMechanic offers various methods of treatment therapies that are effective for maximizing progress to meet your goals. I owe it to BioMechanic to fixing me up so I can live an active and pain-free life.