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Jolly Holiday LIights

5.0 (3 reviews)
Closed 9:00 am - 5:00 pm

Services - Jolly Holiday LIights

Electric installation or replacement

Electric repair

Light fixture installation

1 More Service

Light fixture repair

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4 years ago

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Rockwall Lighting - 1 week after installation the floors began buckling

Rockwall Lighting

(3 reviews)

Stopped in a couple of weeks ago on my quest to purchase a floor lamp for my bedroom. This was my…read moresecond attempt coming here. Be aware that if you want to shop here, they close at 6:00. So on to my experience... It's been a good five years since I've been in this store and I recall them having all types of lighting fixtures, ceiling fans, table lamps and floor lamps. Not so this time. There were two youngish looking girls/women working behind the desk. One was engaged helping an older woman with her design order and even though I patiently stood close waiting for some type of acknowlegement so that I could ask a simple question, this person wouldn't even give me the time of day. Bad experience #1. So off I trot a few steps to the other person behind the counter, who is also helping another customer and didn't look like she was going to be done anytime soon. These people weren't in the process of making purchase transactions where all I would have to do is wait my turn. Noooo, they were deep in conversation. You would think that one of these employees would have enough customer service acumen to at least "acknowledge the customer" and say "Someone will be right with you, ma'am." I had to finally break in and ask if they had any floor lamps. To my dismay, she said they only had maybe 3 in stock but that they had plenty of catalogs if I wanted to place an order. Mmmm, no thanks. Turned out they only had two floor lamps and neither one suited my needs. Plus they were very expensive (upwards of $300!). The place is beautiful inside and if you're building or remodelng a home, this might be the place for you, but I was somewhat put off by their lack of customer service and their steep prices (nothing was marked down or on sale and there was no clearance area). OK, maybe not every store has a clearance area, but in a place this size, you would think that maybe they would have stuff that they're wanting to get rid of marked down in a forgotten corner somewhere. I won't be back.

The worst flooring job I have ever experienced. You can feel where the padding doesn't line up…read moreunder your feet in too many places to count. Loose carpet all around edges. Carpet doesn't meet the wall in several places. Spoke to contractor who told me to contact Kindel for a service call & repair. Kindel wasn't friendly at all, from the moment I met her at the door you could tell that she was displeased to have to come out and look at the issue. I told her of several issues, one of them being that the tacks were sticking up around almost every edge of the carpet and we were constantly stepping on them. She said, and I quote, "oh, you can just get a hammer and tap those in." Excuse me?! NO, you can have your guys hammer them in. Seriously, do yourself a favor and buy elsewhere. We will be replacing the carpet and padding within the next year in our brand new home.

Jolly Holiday LIights - lighting - Updated May 2026

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