1. Johnstown Family Physicians

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Johnstown, CO

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Johnstown Family Physicians

3.0 (2 reviews)

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2 years ago

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Associates In Family Medicine - Loveland - Associates In Family Medicine Foxtrail Loveland

Associates In Family Medicine - Loveland

3.0(7 reviews)
7.2 mi

I have to say the thing that makes you lose a customer first is calling urgent care for some…read moreinformation about your urgent care and I'm not urgently answered I would rather waste my time looking for a company who will outsource to make sure they have someone to answer the phones automatically and that person can escalate if they need i'm assuming it would take some stress off of people who answer the phone because you know you still got three stars because My doctor works for the Windsor one love her Great family doctor but it's still really hard to get into see her but that I can understand you can only be in one place at one time

I saw Morgan Cundiff on May 3rd. I was misgendered by the front desk staff immediately and I had to…read morecorrect them while they were taking notes as I was filing a complaint about the intake paperwork they make you do online, as you cannot give a complete, full medical history due to the fact that it has very limited answers and you can't write in your own; the fact I couldn't put down the medication I have a life threatening allergy to was especially alarming. I saw the medical assistant longer than I saw Cundiff and Cundiff didn't even bother to look at my throat or at my sinuses despite me saying my throat and sinuses hurt. This was a Friday and I was initially told that they'd call in a script for me, something I've taken before, because it should help the breathing trouble I was having. But, without notifying me, they changed that to an inhaler that my insurance didn't want to cover (and eventually 2 weeks later, they fully denied coverage of it). I had to call the on-call doctor, who was apparently in Arizona, to ask for what I was originally told they'd write a script for. I found out later that this on-call doctor, who I obviously was not examined by, "diagnosed" me with COPD. COPD has never been brought up by any doctor I've ever seen and, despite me telling Village Medical to remove this false diagnosis from my records, it's still there. The medication did not fix my breathing issues. The medical records they have show me taking that inhaler despite never even being able to pick it up. The level of communication with Cundiff, the clinic staff, and the regional management has been ridiculous. I would never recommend people going here. I picked Village Medical because they were supposed to be really queer and transgender friendly but they are not. The issues I had with being misgendered and the lack of compassionate care should really make anyone reconsider coming to any Village Medical center.

Johnstown Family Physicians - physicians - Updated October 2026

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