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    Johnson-Madison Lumber

    3.0 (2 reviews)

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    2 years ago

    These guys are great! Easy to work with, they have quality materials, and their "seconds" building has great stuff priced for a budget!

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    12 years ago

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    The Good Wood Guys

    The Good Wood Guys

    (2 reviews)

    This review is going to be in two parts (with subsections), and not both are bad, but the overall…read moreis a two star rating. It should be noted that we live approximately 100 miles away from the good wood shop. 1. We ordered roughly $7,000.00 worth of custom countertops. The cottonwood is beautiful. Good review. They can cut wood and make it pretty. 2. When it was delivered to our house the sink portion was not included in the shipment. The cabinet contractor said "Chris (at Good Wood) said he never got the measurements for the cutout." I personally saw the emails sent to Chris by my wife that included the measurements and was personally there when she called and left several messages. Additionally, when my wife dropped off the sink, she spoke with Chris who confirmed he had the measurements. Obviously Chris was lying to the cabinet guy to cover not having cut the sink portion. No apology was provided. 2.1 After leaving approximately a dozen messages (over the course of a 4 days) between my wife and I, we received a call back saying they would cut out the sink part with the "newly received" measurements. No apology was provided. 2.2 After being without a kitchen sink for over a week, the cut out on the countertops were done. When I went to pick it up, I was provided with the sink parts. The sink parts were missing practically everything actually needed to mount the sink. Including the instructions. My bad for not opening the box and inventorying the contents. 2.3 After another dozen calls and messages, my wife finally received a call back stating that they had found the missing parts in the back of the wood shop. No apology was provided. 2.4 A colleague of ours was traveling through GF and picked up the remaining parts. Which, of course was missing the faucet mounting nut. We had called at least half a dozen times asking to "make sure the faucet mounting nut is IN THE BOX coming to us." Not one call was returned. Now...we were warned that there was very little communication between the Good Wood Guys and customers. This is fine if your contractor can deal with laziness, lack of customer service, and frankly just plain lack of caring for what happens once they cash the check. If you are dealing with them yourselves...once you leave the show room (which...honestly was a very pleasant experience...they are great in person) don't expect too much. Also, don't expect a "thank you for your $7K business" or any kind of maintenance tips for your product. We didn't receive any. Overall - 2 stars. Customer service is ABYSMAL. I would travel an additional 100 miles to be treated better.

    Just stopped into my first exotic/ live wood store. First, and foremost, they cater to their…read morecustomers. Their customer service is #1, and it makes it a truly enjoyable experience. As far as prices, I was amazed. From looking around online, I ended up spending 25% of what I was expecting. Highly recommend, or just stop in and see what they have to offer, and that it a lot. As my woodworking expands to this type of wood, this will be my one and only shop!! Thank you!

    Truss Works

    Truss Works

    (2 reviews)

    In fairness , "GREAT" does not do justice to describe my experience with Truss Works. During a new…read moreDIY construction build in an extremely remote location (Sunburst, MT), it was discovered the trusses the Primary Supplier provided, that I had to drive 4hrs to get, were the wrong size. Upon being notified, I was informed it would take them 3-4 weeks to produce correct replacements and need to come get them (again). If you've ever built your own home, delays like that, especially when winter is quickly approaching, and none of the other vendors can do their parts until the structure is 'dried in', can have some detrimental impact on everything. After calling other providers in the GF area, only to learn a 3-4 week turnaround time and higher cost than I orignally paid, I connected with Jake at Truss Works. He was kind, understanding and based on this review accomodating to my circumstances. A few questions later, Jake informed me they could accommodate not only providing me with new trusses THE VERY NEXT DAY... but DELIVERED TOO... in SUNBURST for less than what I was originally charged from the "Big Franchised Shop" in GF! The delivery, arrived ON TIME, as indicated and were built to the much needed specifications. FANTASIMO! This family owened business earn my LIFE long business and we're looking forward to our future builds knowing TRUSS WORKS will do it right the first time!

    love supporting a local family owned business. We have experienced first class customer service…read morewith Truss Works. They produce great trusses, excellent experienced staff, fair prices. Tony went over and above helping us to get the right trusses for our job. I would highly recommend them. We are building three structures and are so glad we found them.

    Johnson-Madison Lumber - buildingsupplies - Updated May 2026

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