I highly recommend Essential Auto Care! They provide exceptional customer service, and it is rare…read moreto find an auto repair shop that is this honest, professional, and genuinely committed to helping its customers. Before bringing my car in, I spoke with Daniel and explained that my car alarm had been going off randomly. I asked if they had a diagnostic scanner, and he said yes. I was surprised when I asked about the diagnostic fee and he told me it was free. Most auto repair shops and dealerships I have dealt with charge for diagnostics, so I truly appreciated his honesty and generosity. Daniel was also very friendly and asked for my name during our phone conversation. When I made the appointment, I let him know that my husband would be bringing the car in. When my husband arrived at the shop, Daniel remembered my name, which was such a nice personal touch and showed how much he genuinely cares about his customers. It took about 90 minutes to diagnose the problem, and they found that a loose latch on the driver's side was causing the issue. They tightened the latch, and when my husband asked how much we owed, Daniel told him there was no charge. We were both completely surprised and incredibly grateful! Daniel was friendly, professional, honest, and provided outstanding customer service from beginning to end. Auto repair shops like this are hard to find, especially ones that don't try to make a quick dollar off every customer. Essential Auto Care has earned my trust and my highest recommendation. Thank you so much, Daniel, for helping us solve the mysterious problem with our car alarm that kept going off randomly. I truly appreciate your kindness and honesty. If you are looking for a trustworthy and customer-focused auto repair shop, I highly recommend Essential Auto Care. You won't regret coming here!

I came here with an A/C issue -- warm air, no cooling. They…read moredidn't confirm what the actual problem was but went straight to performing a refrigerant recharge for $235.86, without checking whether the system could function properly. I mentioned that the system had pressure, but no one explained that a recharge wouldn't help if the compressor wasn't working. As a customer, I didn't know the compressor status -- that's what I expected them to diagnose first. After taking payment and completing the recharge (which didn't solve the problem), they told me I had a refrigerant leak. But how was that diagnosed? With the compressor not engaging, there was no circulation, no dye test, no vacuum hold -- just a guess after the fact. They later explained that the recharge was done "to see if the compressor would engage" -- but I had already told them there was pressure in the system. Skipping basic electrical tests and charging for a recharge first is not professional diagnosis. What I received was uninformed consent: I agreed to a recharge without being told it was unlikely to help unless the compressor was working. As a customer, I relied on their expertise to guide the process -- but they failed to explain this critical limitation. I wasn't given a service report or receipt during the visit -- both were sent the next day, after I posted a review. Their mention of a refrigerant leak was never documented, and no leak detection tests were performed. It felt like an after-the-fact explanation when the recharge didn't solve the problem. Their process seems designed to create more work (and more charges) instead of solving the actual problem from the start. Rather than diagnose the issue first, they sold a service that couldn't fix the underlying fault -- leading to more expensive steps later. Professional mechanics explain what they are doing and why. In this case, I paid for a service that couldn't address the actual issue, and was told I'd need to pay again for proper diagnostics. If your A/C isn't working, ask exactly what they'll check before you agree to anything. I won't be coming back.

Boss Francis and his staff mechanic are skillful, experienced and friendly. Great customer service…read moreand they take time to fix customer's car, also explaining the issues and provide effective and efficient solutions. It's a hidden gem in the neighborhood !

I recently had a positive experience at Accua Auto Service. Their techs changed my oil, helped me…read moreorder four new tires, and even fixed a faulty sensor they discovered.  Solid job, quick and no fuss. Definitely recommend them.

Eddie, the owner of Spirit Auto Services is a gem. You will not find a more honest, hard working,…read moreexpert mechanic and kind person in the NYC area or anywhere for that matter. Eddie knows cars and welcomes jobs big and small. He treats his clientele like family and patiently explains car issues especially to those of us who have less experience with them. His work is more than good, his rates are very reasonable and he is as honest as the day is long. He is the rarest of finds in the competitive hustle and bustle of NY life. Cannot recommend him enough.

Everything about this place is the best. EDDiE is one of the sweetest human beings on this planet…read moreand looks after my cars, my dad's and uncle's cars for the last 20+ years as if we are his family. Always has my back and best recommendations, great associates, and never disappoints. Thank you Sprit Service Center. Good luck in Baldwin, I will be coming there for all my car needs.

I come here for any repairs needed on my car. The service is great and very quick. Mike, Tommy &…read moretheir employees always take care of everything. Their pricing is fair and they don't try to take advantage of female customers! I recommend them to everyone I know!

Honest mechanic! Fair prices. Came in for an oil change, bulb replacement & washer fluid refill,…read moreand they didn't try and tell me all the other things I should fix on my car like other mechanics do. Was done in 35 mins. I appreciate that the manager even went through the receipt and explained every item thoroughly. Would definitely bring my car back here!

My parked car was sideswiped and everyone here at Maran's was super kind and helpful. Great…read morecommunication, was able to get my car fixed in a short amount of time and is in better condition than before. They went above and beyond and even cleaned the inside of my car as well. 10/10 Would recommend, will definitely come back here if I have any more issues (hopefully not though)

Maran"s Auto Body is the ABSOLUTE BEST shop out there. Mike is not just knowledgeable, but…read morepersonable and extremely professional. Everybody on his team is proficient in their skill set, which translates to a perfectly repaired vehicle in a timely manner. I've had the misfortune of needing Maran's 3 times this year..and my car looks better than when I drove it off the MINI Cooper lot t!! It looks so good, I've even offers to sell my car. Moran's makes magic. If you need a body shop..Maran's is the place, and Mike is your guy !!!!

Fair price, honest mechanic - Dennis is great and responsive and doesn't waste anyone's time - with…read morea high mileage small Italian car, this guy could figure out the issue and fix it. The dealer wanted the car for a day and wanted to charge hundreds just to scan the computer. Avoid dealers at all costs.

Came in for some service for my Vehicle and met with the owner Abid. He was able to explain…read moreeverything to me and simplify the terminology so I can understand what he was saying. He performed the work on my car and then double checked it before he returned my vehicle. 8 months later and my car is still running like new. This shop was very professional, great customer service and most importantly honest from the very beginning. I'm a customer for life! Thanks Albid!

Currently getting my car (2005 jaguar x-type) repaired there right now actually…read more Honestly came here thanks to yelp reviews and so far the staff has demonstrated they are well worthy of the five stars they have. Reasonable prices and friendly staff; as well as being incredibly informative about the condition of my car and anything they notice could be an issue in the future. It helps that I'm actually standing in the garage watching the work get done. Definitely recommend!

Great place to service your car . Reliable , punctual , dealer quality at a more reasonable price …read more And no stress like many other shops give you .

Super nice and fast with the work. Will go there again. They took care of a broken alternator and…read morebelt as well as pulley belt. I needed other things but they never pressured you to get it.

I brought my car here after I was driving on the BQE and all of a sudden the wheel stiffened up and…read moreI couldn't easily turn. Scary to say the least. Jay was very kind and they were able to find the issue and better yet, went above and beyond to find out the issue was covered by warranty! So instead of charge me to do the repair he recommended bringing it to a Honda dealership to repair. I really appreciated the honesty and integrity and I will come back again.