They make themselves available for customers, even after a full day and an unanticipated problem…read more They are great problem solvers and always a pleasure to work with.

Technicians arrived on time scheduled, observed the leaking issue. They explained in detail how…read morethey'd repair would repair it. Within 45 mins they finished an exceedingly professional fix and materials! Highly recommend.

I am a new customer and found them to be an amazing company. Excellent customer service with great…read morecommunication skills. I was dealing with "Thermoil in Belmont, MA" and got zero answers from them with back and forth nonsense about an electric water heater that I needed replaced. So after a few months of nothing from "Thermoil", I texted 128 Plumbing in Wakefield on a Sunday, got a response and had an appointment for the beginning of the week. They had a person come over to look at the work I needed done and the next day they had "Tony and Santos" come over for the installation of a new electric water heater. They have great service plans for their customers, giving you the top products offered in the field for your piece of mind on longevity and durability. You know who you are dealing with when someone comes over to work in your house with company vehicles. Not someone in a beat up personal vehicle that looks like they are having issues. If there were more star ratings I could give for 128 Plumbing it would be a 100% star rating. Charlie Boyd Chelsea, MA

Quick service and the technician was prompt. Price was on par with other competitors but I feel the…read moreservice was above and beyond.

Uri was on time, and gave me 4 different options to repair my running toilet which I appreciated…read more Then same day was able to obtain the materials and make the repair.

asked the right questions asked for info…read moreseems like a gentleman seems fair price wise

I needed a faucet installed. Chris did the job perfectly. On time and very pleasant. I would…read morerecommend Maxwell Mechanical

Came out on short notice to help me identify a leak in my basement! Great communication and easy to…read morework with. Will recommend to friends and family

Joe replaced our old hot water heater that suddenly stopped working. He did an outstanding job ,…read morewas very responsive and efficient. He took the old one away, he is reasonably priced and worked very hard. Highly recommended!

Joe has always done great work for me! He's helped me with both new installations as well as repair…read morework. Highly recommended! Jack Smith

Shawn was great! Prompt, efficient and knew what he was doing! I would definitely recommend him!…read moreThank you!

Shawn was quick to reply to my call and was able to get me in his busy schedule quickly. He gave me…read morea quick analysis, got the parts and was quick to repair...

Rob of Platinum Plumbing is the best. Really fast, professional and knows his stuff. Have been a…read moreclient for 8 years and always a pleasure to use him.

I had a broken water heater. I called Rob. Rob called back. Rob said "does 10:30 Monday work for…read moreyou". Rob showed up at 10:30 on Monday and replaced my water heater. Simple as that.

following up on my previous review where I paid $800+ for a kitchen faucet and sink P trap install…read more I'm convinced they were hoping for another chunk of my money by intentionally ignoring a very bad shutoff hoping I would have them back to replace it. I would never let them past my threshold.

I cannot say enough good things about this company. They have done work in our bathroom, kitchen,…read moreserviced the hot water heater, and maintained our sump pumps. They also just replaced our water and sewer lines. Tina is so friendly and accomodating, and will pull miracles off in emergencies to make sure she can get one of their extremely talented service techs out to you. Both Robbie and James are experts in their field, and so very friendly and helpful. Their work is first class, their prices very fair, and their reliability is beyond belief. I won't do business with anyone but PHD!

Dan and his son Tyler helped me trouble shoot an issue with my mother's furnace this morning. Not…read moreonly were they knowledgeable but Dan drove out of his way to get a part for us. They were courteous, very friendly and very affordable. Dan took the time to discuss over the phone a plan of action and they handled it swiftly and worked very clean. The heat is on and mom isn't cold anymore! I will recommend Callahan Mechanical Services to everyone I know in need of service. I can't thank you guys enough!! -Rich S.

I appreciate the excellent service provided! It truly went beyond my expectations. I felt…read moreappreciated and well cared for throughout the entire experience. Thank you for such exceptional service! Dan is friendly and punctual--fair with the price for his service.

Hoffman sold his business several years ago and this is not the same company. My boiler failed and…read moreI was able to get an appointment within several days, this was not an issue because it occurred during the summer and we could survive without hot water. The service call went smoothly, two plumbers/technicians did get to the root of the problem and a new electronic board needed to be ordered. I was immediately charged $320 for a service call that lasted about an hour. Several days later two plumbers/technicians returned with the new electronic boards and some other items that needed to be replaced. I was presented with a bill/estimate for $2,100 with no itemization and when asked I was told their customers like things to be "kept simple." In this way they can supply as many technicians as needed without worrying about costs... Logic does not add up. So, they are competent and have fixed my problem, but I have issue with their honesty. You can make your own decision but, be sure to get a few estimates for your job.

First time using them and they were quick to give me a "today appointment" to help my tenant out…read morewith a toilet leak that was affecting another unit below us. They were quick, honest and very helpful. Will totally use them again. Had a great experience!