I could not have a better experience. I left both an email and a phone message, over the weekend. I received an email response and a phone call on Monday. We had service done on the mountain (Duck Creek) on Tuesday. They have certain days they go up the mountain, and I got lucky. We were not completely sure exactly where the septic was - but no worries. They operate full-service. They found the tank, and put a riser on it as well. The communication with the staff and professionalism of the technicians is off the hook good. I am a Gen X and this is how we remember service. This was fair, accurate pricing (less than we expected because they did not have to dig too much, and done when they said it would be done. In this day an age of being ghosted by service technicians, or shotty service - all I know is they are our go-to people from this point forward and will recommend their service to anyone that asks or that we know. Thank you John's Septic Service for a job well done. Written 11/11/2025 read more