My loving wife and I drive from Harristown to experience the excellent customer service and overall…read moreenjoyable shopping environment at Rural King. We moved back to our Decatur hometown area a few years ago and quickly learned the local home and farm maintenance/supply stores were (in alphabetical order) Blain's Farm & Fleet, Lowes, Menards and Rural King. While each stocks a slightly different variety of items and brands, we prefer the smiling, friendly customer service we find each time at Rural King. The fresh, free popcorn and coffee is also a nice perk.

I bought an ATV there. It needed repairs and asked if they could complete it and they said yes but…read moreit would be awhile. I called them a MONTH later. Told they couldn't fix it. No phone call from them to tell me that. Then manager told me they would bring in someone to repair (transmission). 2 weeks later, called again and still no answer. So is this good service?

I love this place! We live on a 5 acre farm and gardening is my passion. I buy plants from many…read morenurseries. From Arthur, Mattoon, Shelbyville, Sullivan, and Decatur. Farmer's Market is always a favorite. They have such a great variety. Their plants are always beautiful and healthy. They're also good to work with. If there's something you're looking for they will try to get it. I highly recommend them.

Bait and switch. I went yesterday to purchase 3 miracle grow 2 cu/ft and the sign next to the MG…read morepotting clearly pricing it at 11.99 each. I put them in a wagon and went to the cashier's counter where I seen a sign taped to the counter stating the bags were 16.99, reluctantly paid. I questioned the cashier and she immediately rushed out to the sign. As I walked out to my truck, she had pulled the sign and without letting me see it, she said it was for something else. before I drove off I wanted to see what she replaced it with. On the back of the same sign you could still clearly see the old writing despite her trying to clean the permanent marker off. I didn't feel like having a confrontation, even after being charged $15 more than I should. I have been a regular annual customer, but never again!!

Company is a scam! Bought warranty for purchased tree. Tree died and they dont back up their…read moreservice nor replace. Beware!

Beautiful greenhouse full of tropical house plants and herbs! The staff was very friendly/…read moreknowledgeably and helped me pick out plants that would work best for my indoor and outdoor spaces.

customer service is GREAT! If you have questions or service issues, they are top notch! From…read moresales to service, they are the BEST! J. Thomas

We have used Clayton Sales for all of our fireplace needs for 20 years. The service, selection, and…read moreprice are all great. The showroom is very benificial to homeowners that can't envision what a certain style would look like. Their installation service is excellent and I feel good knowing experts installed the units in a safe manner. They have everything from the basic unit to the very best out there. Clay and Mike are great to deal with because of their many years of experience. We wouldn't use anyone else.

This establishment is shady. They offer a contract for 101 days same as cash and then add all sorts…read moreof ridiculous fees on top of . We declined the lousy warranty they offer as we have our own insurance. They placed it on there anyway. The manager says he's not responsible because the person that did that no longer works for them. Go across the lot to Ashley Furniture or anywhere else. You've been warned. Don't trust the reviews. They are offering a small discount to anyone that gives them a 5 star review, even before they've done any business with you.

Had a great experience with the staff at this store! They were able to give me a good deal with the…read morecouch and love seat that best suited me. Will come back for future purchases!

Maskes Transport (appears to be a division of Maskes Organic Gardening) did a GREAT job with the…read morepickup and delivery of our 2-piece sectional leather sofa. Communication prior to pickup and delivery was done through email and everything was set up in detail prior with Jeff. Maskes sent Tony and Jason who gave us a courtesy call en-route to pickup and showed up on time. They wrapped the leather sectional sofa to protect it from damage and were careful not to damage the sofa or the walls. They were very professional and courteous. Highly recommended!!

From the owner: Welcome to Maske's Organic Gardening. We sell to contractors and individual homeowners. We carry…read morebulk mulch, composted soil, decorative landscape gravel, and stone.

Taylor is amazing! She will help you find exactly what you need! They even offer an easy way to…read morefinance with Snap if you're in a bind. THANKS TAYLOR!

TJ's Appliance Warehouse on Eldorado in Decatur IL is a big THUMBS DOWN from me. I needed a low…read morecost dryer last month. Bought one from TJ himself who said he would bring it to me that evening. Something came up and he couldn't deliver til the next morning. No red flag there. Yet. He gave me his WORD that he would pick up my old dryer after the new one was installed by my plumber. He set 3 separate appointments with me this past month to pick it up. He stood me up 3 times. No call. No text. I am done with this business. Someone who will not keep his word to a poor 67 year old woman lacks character. DO NOT TRUST HIM.

LATE in the day my main breaker switch failed and numerous calls to several electricians produced…read moreno return calls, except this one. Tim came out found a replacement breaker and had us up and running in no time. Professional work. Fair price. Well done.

From the owner: Electrical Service Company is Central Illinois' largest commercial electrical contractor and…read morefull-service fleet and has been serving customers for more than 50 years. From troubleshooting to new construction and complete remodels, Electrical Service Company delivers professional and efficient workmanship throughout the region. Our experienced and knowledgeable electricians are here to help when unexpected electrical failures occur. Our 24-hour emergency service ensures that we will be there when you need us. We also offer preventive maintenance to limit breakdowns by addressing potential threats before they become a problem. Count on Electrical Service Company to extend your equipment life, increase your operating efficiency and reduce your costs.