I recently sent John's Guns Etc my Bersa Firestorm for repair. John was very helpful with his advice and directions when I emailed him prior to shipping the firearm. He received my Bersa at the COB on a Tuesday and it was returned to me in perfect working order Friday of the same week. I've never experienced that kind of turn-around with any product before. Kudo's to John's and to Bersa for repairing at no charge, just like they say in their warranty, a firearm purchased in 2012. I can enthusiastically recommend both of these businesses to anyone interested in a good handgun for the money and a good place to send it or any firearm if you have a problem. read more