If I could give them 10 stars, I would!…read more Jason was extremely responsive, fast, and able to help us with a full battery replacement. I didn't even know this service was provided by towing companies. He went above and beyond to work within our tight timeline, researching and stopping by the auto parts store himself to pick up and purchase the exact battery before replacing it for us. He also communicated his progress all along the way. On-time! Fast, communicative, and efficient! This company was also the only one to respond to our crisis on Yelp. And the prices were reasonable. Thank you thank you thank you!

Professional, timely, friendly, equipment in good and clean condition…read more I would recommend Jason / Douglas Towing to anyone in Escambia or Santa Rosa counties.

I had all six tires replaced on my RV at Day's Automotive in Crestview. The service was expensive,…read morebut I was willing to pay a premium price because I expected professional workmanship and customer service. Initially, everything appeared fine when I drove the RV home. However, on our first camping trip a couple of weeks later, the tire pressure monitoring system (TPMS) alerted after about 20 miles on the road. All four rear dual-wheel tire pressure readings dropped out and never came back. Because this issue appeared immediately after the tire replacement, I contacted the shop. When I called, I was told by the receptionist that it was not something they had done and that I should take it to a Ford dealership. What disappointed me most was that no one offered to inspect the RV or even take a look at the problem. The response was essentially an immediate denial of responsibility. When I arrived at the campground several hours later, I discovered that five of the chrome lug nuts securing the wheel simulator cover were loose and one was completely missing. One of the nuts would just spin and could not be tightened. This is a 2025 RV, so these were not worn-out or aging components. I sent an email to the company's customer issues department describing both concerns and requesting assistance. After receiving no response, I sent a follow-up email asking whether any action was being taken. I still did not receive a response. What has been most frustrating is not simply the mechanical issues, but the lack of customer support afterward. Problems can happen at any shop. What matters is how a business responds when a customer reports a concern. In my case, I was unable to get anyone to inspect the vehicle, address the loose hardware, or provide a meaningful response to my emails. I cannot recommend this location based on my experience. Customers spending thousands of dollars on tire work should reasonably expect follow-up support when issues arise immediately afterward.

Alignment $118 after fees I paid $146 don't like that price for 1/2 hours amount of work and taxes…read moreon labor with no parts and shop fees to high .

Hit something in the road that destroyed my tire. I had 3 small children with me stuck on the side…read moreof the rode. Christopher,from OC's, showed up fairly quickly and got me all fixed up. Super nice guy. I 100% recommend them if you ever need assistance.

Excellent service rendered. I got stuck in sand in front of my property and could not get out…read more Called OC and they sent their driver, who was efficient and had me out in less than 10 minutes. Took longer to hook the vehicle than to pull it out. Thank you OC not only is the driver excellent but your dispatcher efficient and polite. Will continue to do business with your company.

I called and was able to be towed within minutes. No long wait, reasonable prices, and quality…read moreservice! A++

Yep, many towing service companies get bad reviews. Roadside has earned their great reviews. From…read morethe call to set up the tow to the driver coming and loading my vehicle on the his truck, it was just a pleasant experience. I called in the morning and within 2 hours my car was at its destination. I highly recommend this company. You will be treated right.

If I could give zero stars, I would. I purchased two used…read morePirelli P Zero tires from this business. A month later I learned what DOT date codes mean. Both tires were far older than what's considered safe -- something that was never disclosed. One of the tires had already been plugged and is now visibly bulging, which is a clear indicator of structural failure and a serious safety concern. This is not just poor quality -- it's dangerous. Buyers beware -- do not patronize this business!!!

What a wonderful company. Five stars for Black and Mark. I am a senior and had to get my truck up…read moreand running that had been sitting for months due to a sickness and my inability to drive (at that time). Mark came out on the ready and fixed a front right tire that Wal***t claimed could not be fixed and had to be replaced with a new tire. Mark dd what others said could not be done and fixed it on the spot as well as he jump started my car as the battery had died!. Both gentlemen were nice and patient and the crazy part was their prices were beyond fair and (they showed up on time just as they said they would). Because of them I am mobile again! Hallelujah! God bless people who still have integrity! They've got a customer for life!!!

I needed a locksmith and these guys were prompt and professional! It was poring rain outside and…read morethey didn't complain one bit. They had great communication with one another and worked quickly to get the job done. On top of everything, their price was VERY fair. I would 100% recommend them.

Needed roadside towing at night on Industrial. They had a fast response ! Great customer service…read more Professional and caring towards this old woman who was a bit frazzled . I hope I don't need a tow service again, but if I do, I will use them.

Overpriced poor customer care will never use again. 4 tire balance cost over $110 is far too much!read more

Beware! They sold and installed a old , used , bad and DOT ILLEGAL tire on the front driver's side…read morewheel. The tires BEAD is broken and the tire filled up with water in less than 500 miles. They charged 700$ , and it was supposed to be a brand new tire. DISHONEST, and dangerous! DO NOT USE THESE GUYS!

William came out and assisted me in repairing a flat tire. He was so kind and patient with me while…read moreI tried to figure out the best option. He took the tire to be repaired and was just so helpful. I highly recommend Mr. QuickPick Lock & Road of Destin for help with any Roadside assistance issues. Thank you again for wonderful service!

Fantastic experience from William. Went the extra mile in helping troubleshoot, the cause of the…read morebattery failure, and not only got everything working correctly, but now has assisted in my having a plan to get things fully remedy when I get back home. Friendly, knowledgeable, and courteous. Terrific service!

Ran off the road by a Semi... my tire blew! Inked Angel saved the day! Easter Sunday that is…read more.. dismounted the flat tire and mounted a brand new one. Took her and her counter part 20mins. She is great, informative, prompted and precise! Great service I would call her again!

I'm stationed here for the Navy. They installed a boat battery onto my car . A boat battery isn't…read moredesigned to work with a car's alternator . So it wouldn't start without a jump start . I had to hire PROFESSIONALs to replace it with a car battery!! Unacceptable. Very courteous but based on this service I wouldn't recommend

Very kind and helpful and accomplished the needed oil change! Reasonable pricing and close to our…read morehome. Thank you Todd!!!

I would highly recommend Baker Tire for all your vehicle needs. They fixed a tire and checked the…read morebrakes and let me know I needed brake pads. They were able to replace the pads in a timely matter.