Nathan's a great guy. He helped me out (twice) in getting a prior mortgage refinanced and I'm…read moreconfident he got me a great rate in doing so. Easy to talk to, his staff is helpful, and I'm confident he went above and beyond for me. I would highly recommend him to anyone looking for a home loan in the area.

From the owner: Mortgage Specialists, Inc is a Peoria, IL-based mortgage brokerage firm whose mission is to provide…read moreits customers with the easiest and most convenient way to get a loan for their property. We do so by providing you with the best rates and terms provided by the nation's most qualified lenders. Whether you are a first time homebuyer or looking to upgrade your current home, our team is dedicated to finding you the best rate available. We strive to make your loan process as simple as possible. Our top priority is to identify your mortgage options in order to find the best solution for your specific mortgage needs. Home Mortgage Specialists has the flexibility to offer multiple quotes from highly-regarded institutions offering wholesale mortgages. We are the advocate to you; the consumer.

Jake does a great job for our investment properties. The most impressive thing about him and his…read moreteam is their responsiveness!!

Had a great experience over the phone with Jeff Bohnker. The online experience was good but…read moreactually talking to an account manager I was able to customize my auto insurance for my needs. Long story short, don't be afraid to pick up the phone and make a call and talk to an agent or an account manager. They're there to help you.

Jarrod sent me a hand-addressed refi flyer several years ago. I stopped by his office and he spent…read morenearly an hour explaining my refinance options. Then I decided NOT to refinance. A few years later when we were ready to purchase a new home (which we just closed on!) I contacted Jarrod as well as another lender. He once again did a great job helping me understand my options. And when the other lender offered a closing cost credit, Jarrod was able to beat the offer! I highly recommend Jarrod and his team!

From the owner: We are a mortgage Bank, not Broker. We underwrite, close and service our loans. We offer all…read moretypes of loans for the purchase or refinance of your home. We ONLY do mortgages, so you won't need to open a checking account for our best rate! We take pride in our communication to and education of our clients. We look forward to an opportunity to earn your business!

I have worked with Dan and his team, including Chad Stansell, a few times now. These guys really…read moreknow their stuff! After running into a pretty large hiccup on a recent file due to 'estate/will' issues, they kept researching and problem solving until they found a very 'outside of the box' way to get the loan funded and the file closed. I was very impressed with their commitment to making it work, and I won't hesitate to recommend them again. They are easy to reach, friendly, and knowledgeable. Highly recommend!

Would like to amend previous review. As Dan personally called to apologize. Will consider using…read moreDan and his team for our future home buying needs.

DO NOT USE THIS BANK! I have never been less satisfied with any business. We had a house fire a…read morefew months back. It was not a total loss, but it was also not in a liveable condition. Throughout the entire process, insurance has been very helpful and the contractors have been working hard to get us back into our house. This bank has been the biggest roadblock and has halted any progress to a complete stop. I have been told numerous times that the check that was written to myself and the bank needs to be put into a title company to deal out the payments at a $500 cost to me. I have been told multiple times that this doesn't happen in 99.5% of cases but is happening in our case despite only a shed and one exterior wall being burned in the fire. I have never missed a house payment and have great credit however the bank still would not back down. After fighting it, I eventually acquiesced to move the process along. THIS BANK SAT ON THE CHECK FOR A MONTH WITHOUT DOING A SINGLE THING. That's an extra month we have to go without being our house. That's an extra month of rent we have to pay at the new place. My girlfriend and I are both teachers. We do have done so much during the month of July while we were not at school to move things along. Instead this bank did absolutely nothing. It was only when my father contacted the bank on my behalf to ask about the progress that it was discovered nothing had been done since I took off work from my Summer job to proceed with the title company. All that we got was an acknowledgement that this bank was the one that dropped the ball. I have never felt less cared for as a customer. I hope nobody has to go through what we have been through with our house fire. However, if anyone does have this happen to them, I certainly hope they have a more helpful bank than Morton/Clocktower community Bank!! I would give zero stars if possible.

I bank here and one day I got a call from Tim w. He had caught a clerical error on his own and…read morecalled me up enquire. The bank had just upgraded to a new digital platform. I won't go into a bunch of sorted details. But, Morton caught the error. The app didn't post a stop payment on my account and the teller cashed the check. I got a full refund and the bank ate the mistake. When I banked at cefcu, I told them I had blank checks stolen and to call the cops if anyone tried to cash them..cefcu not only cashed my stolen checks. But they wouldn't prosecute the thief, charged my savings account overdraft fees, and gave me a 100 reasons why they couldn't help me...Morton community banks caught the mistake and fixed it on their own...YOU CAN ABSOLUTELY TRUST THIS BANK !!!! They don't play games. They are ethical and truly customer oriented like a bank is supposed to be..

My partner (Lynne Maher & I both continue to be CEFCU customers. CEFCU did EVENTUALLY take care of…read morethe credit card balance. However, not before sending a letter stating the payment was $10 past due & further privileges to use the account & late fees would accumulate if past due amount wasn't paid. Then loan was taken care of. Sent another statement showing close to $4 still due. Had to call to ask. Said it showed $0 balance. Asked for letter to be sent about credit card being paid off & improperly charged weekly $50 amounts after being turned in & CEFCU not shutting card off. NEVER WAS SENT LETTER. ALSO,have had problems with payment of consolidation loan monthly payments by Lynne. In at least one instance teller failed to deposit into checking so it'd be available for automatic transfer. In the end her automatic transfer has now been terminated by CEFCU. Both of us have accounts at another local community bank. That bank is much easier to work with & gets to know it's customers. I now have my automatic deposit going there...not CEFCU.

Please, Please, Please, if you want to avoid a headache DON'T bank with this Credit Union (at least…read moreif you don't have a branch near you). First of all, my husband and I have been with this bank since 2012. It has been a while since I started noticing that this Credit Union slowly has been controlling how much money you can take out of your bank account daily ($1,000 maximum). I called them to raise that amount and I was told that they could not help me. I am sure that rich people don't have that limit like we regular people have. Not to mention, you can only take max of $300 at a time! Something else, I received a check for $1,680 from a Title Company. I deposited April 14th, today is the 18th and still not one penny available. I called CEFCU, got a rude representative and I was told that it won't be available until the 20th. Well, as we know the 20th is on Sunday so my guess is that I will probably have the money available Monday the 21st (Thank God we don't need the money right now) My husband and I haven't changed this bank because we are moving to FL and are planning to use another credit union over there who has very good reputation and care for their members. FYI, the deposit was made at an affiliated Credit Union and when I went to ask why the money wasn't available, they told me it was processed the same day but it was being held by CEFCU. In the past it used to be that if you deposit over $1,000 at least $1,000 was available right away, obviously that has been gone too!