After buying the wife a 9 year old Honda Jazz from Donalds,Bury St.Edmonds.6 months ago,a…read morestressless experience,(Thanks Ian Charlesworth.)However recently the car started juddering,when pulling away at slow speed,however,as the car was supplied with a 1 year Kia warranty,I thought no problem.Booked it in for investigation,and the problem was a known fault with a Jazz of this age,and that was the oil in the gearbox needed flushing and replacing along with a new filter. No surprise that the warranty would not cover the repair. What was a NICE surprise was that Paul on service reception approached the sales dept,who agreed to cover the cost of the parts.AND the service department would cover the labour.I hope this doesn't start a stampede to Donalds to get foc repairs.However I cant thank Donalds enough and would highly recommend doing business with them. Peter

I had my first contact with Donalds this week, preferring to drive all the way from Cambridge to…read moreget the clutch fixed on my Mazda 6 than to take it to the rubbish main dealer in Cambridge I bought it from. I was really happy with the work they did, they did a couple of reacall jobs for free at the same time. They finished ahead of schedule, saving me a lot of time and stress. The car was washed and hoovered too. I'll certainly go there again and would happily recommend them to any other Mazda-owning Qypers. The service reception staff were particularly good. The only downside was the coffee facilities, which looked unappetisingI'm always grab a free coffee whenever I can, but I couldn't deduct a star for this.

I have just purchased a Renault Megane Cabriolet from this car sales garage,I bought it before…read moreviewing had already heard good reports about this company,paid deposit and then week later collected it and made final payment. Car was JUST as advertised. and all promised work/mot had been done,Would not hesitate to use again.Plenty of photos of car in advert showing TRUE state of the vehicle.GOOD service it is no wonder they have been trading for, to my knowledge at least 35years. Thank you, from Rosemary Peacock

This was the worst car dealership experience I've ever had. Don't trust these people - they're…read moreselling faulty cars. I visited the dealership on 28/04/25 and found an Audi A4 I liked. After being assured the car had been thoroughly inspected, both mechanically and electrically, I paid a £99 deposit, trusting their word. I did notice some scratches, but when I pointed them out, they said they couldn't do anything about it, which I accepted. However, when I returned for the car's delivery, I found the windscreen was cracked. Despite this, they insisted that this is how the car would be delivered, even though it's a £16,900 car. They pressured me to complete the payment and take the car, but I refused, saying I wanted my mechanic to inspect it first. When my mechanic arrived with an OBD scanner, he found the car had numerous serious issues. If I had taken the car as they pushed me to, I would have been in big trouble. The staff became extremely rude, including the manager, and brushed off my concerns, essentially telling me to "do whatever you want." I canceled the car and requested my deposit back. They claimed it was processed on 01/05/25, but as of today, 09/05/25, I still haven't received it. When I called today, they said it was only processed yesterday, which is a clear

Never ever go to these people con merchants from start to finish. They sell cars that are not going…read moreto last the attitude of some members of staff is unbelievable. I paid for an 18 plate car 2 short months later while driving down a busy road the steering rack failed so I went back to the showroom was met with well that's nothing to do with us but after making sure all in the showroom where made aware of my frustration it was decided that I could go to there repair centre. 2 months after the cars return another major fault this time total transmission failure and after a trip to a ford garage for an inspection I was met with a long list of faults that had come with the car Again another rant in the showroom and again nothing to to with us (also as I said you lot are untrustworthy a arrogant member of staff well that's your opinion) it was another call to the service Department. The service Department manager has decided nothing we can do so unfortunately it looks like battle will commence to get theses cowboys out in the open and exposed as the fraudsters they are . So if you do go to car world you will be putting your cash and health at risk so be warned.

Good people, no problems at all…read more We were able to wander about unpestered at our leisure, they certainly do have a wide choice. Once we had seen a car that matched our requirement we asked for a test drive and were handed the keys without any fuss. They ask you to stay within the trading estate which makes it a little hard to assess the ride at 70mph, but that apart, it was fine Then a chance to talk, no attempt to hard sell or dissuade us when we said we wanted to go away and check others. Luckily the car we had chosen (lovely white Megane Coupe) was still there the next weekend, and we did the deal with the minimum of fuss after a little negotiation. Picked it up later that week, serviced and MOT'd (The latter I am not that convinced was particularly thorough, the headlight alignment was all over the place - but it's still valid). I haven't had a chance to test the three month warranty, and am hoping we won't have to. Also, as we bought cash I can't comment on their part-exchanges. Personally I try and avoid part-ex anyway. Not a bad word to say about the place, we'd certainly return

One of two big car supermarkets in King's Lynn. Stebbings has grown a lot over the last few years…read moreand offers lots of nearly new cars - the choice is actually amazing. They are usually quite happy to let you take them out for a test drive. I found it a bit disappointing that some of the cars on display were not prepared properly - after all they are trying to sell them! Trade-in prices for your old motor tend to be low but then the new cars are very reasonable. The salesmen sometimes reinforce the typical image of their trade