I have used the same doctor in Andalusia, Alabama for years. When we moved to Brewton, I chose to switch to Dr. Cooper instead of making the drive to Andalusia. My doctor in Andalusia had me in a brand of contacts I loved called Frequency 55, so I simply requested that Dr. Cooper write me an updated RX for my new contacts. I had a contacts fitting, he gave me a trial pair of Air Optix to try but I told him I would like to move forward with Frequency 55 as it took my old eye doctor about five tries to find me the right brand of contacts. Dr. Cooper instead took it upon himself to write my RX for Air Optix, which I did try, and did not like, as I told his staff. Now, I have actually run out of contacts from my old eye doctor (I don't wear them but maybe once a week so they last me a little longer) and I called today to actually get the RX from Dr. Cooper. Well, they can only give me an RX for Air Optix because he went against my requests and wrote an RX for a brand I don't want nor like. In order to correct this, I had to get my old eye doctor to pull my chart and go through it to find the base curve, which took me about two hours worth of back and forth phone calls because the old office in Andalusia didn't understand why the Brewton office didn't just do what I asked in the first place. It doesn't help that this office has advertisements for Air Optix contacts all over their office, so it is quite obvious that the doctor is getting a cut for prescribing this brand. Fortunately, we finally got it straightened out, but it was ALL due to me doing their jobs for them and figuring out the base curve when I don't even know what a base curve is. read more