We did our tax return both personal and for my small business and Mr. Spencer was amazing. The…read moreprocess was quick and very easy. All the process was done online and when we had questions Mr. Spencer called at phone. We are working with the firm to form a new business and we can't be happier. Last but not least the price that we paid was very fair. You can't go wrong with Sun Lion Financial Group

From the owner: We are a family owned and operated business that specializes in the personal touch. Over 8 years of…read moreexperience in the accounting and business development. Working with local small and medium size businesses helping owners with planning, organizing, and tax compliance.

This was a horrible experience. After spending hundreds of dollars with this company on t-shirts…read morefor my nonprofit organization, I was ready to place another order. My second order included several hundred dollars worth of Adidas sweatshirts with our logo, and vehicle decals & magnets for our new truck. Unfortunately, almost every time I called during the business hours that they have listed, nobody was available. I have been told several times that they don't do mock-ups or assist with anything at all until you pay. This is not the industry standard. I have worked with printing companies in marketing nationwide for over 15 years. This is awful customer service! You can absolutely find a company that will treat you and your business better.

From the owner: Out of the Office Services is your trusted partner for professional marketing materials and branded…read morecommunication solutions. With over 35 years of combined experience, we specialize in high-quality commercial printing, banners and signs, branded merchandise, and custom decorated apparel. Our team helps businesses maintain brand consistency and avoid common pitfalls when ordering print and promotional products. Whether you need marketing materials for an event, company apparel for your team, or branded merchandise that stands out, we make the process easy with clear communication, dependable service, and expert guidance every step of the way. Build your brand with a partner that cares about quality, consistency, and long-term relationships - choose Out of the Office Services.

Update 5/10/26 - Apparently there is one more chapter in this saga. I tried to sign up for Frontier…read moreFiber as I promised after the pole was removed. They provided me a work order number (I don't recall that number)... no notification and nothing happened. I call the 800 number and thrash my way through the phone tree to a person - they have no record of the work order or any work order at my address. (The phone tree is nearly impossible to navigate if you do not have an account number with them, also, it appears the "account phone number" is NOT my phone number.) A couple weeks pass and someone calls me. I relate the issues, a second work order is opened (#070644356). Frontier needs to do a "credit check", so I log into the 3 agencies and temporarily lift my freeze. They email me requesting proof of ID, so I email an image of my drivers license. I also download the "app" as requested so I can check when the tech will arrive. It says the order is in process. 4 weeks pass, it is now May and I get a call from (800-921-8101). I explain the history, they cannot locate the work order. We go through the whole thing for the 3rd time. I lift my 3 credit blocks AGAIN. Credit check is OK, but I'm told for some reason my account was charged $40 for the check. Frontier sales gives me a number I can call to get it removed from my account (866) 293-7026 (question - why should the customer do this?) but the "auto-answer" bot at thast number keeps asking for my "id number" when I call (what ID number?) - useless. We are now on Order# 070656860. I log into my account, they need "Positive ID" again - I attach another copy of my drivers license... I hear crickets. In a week I check the Frontier app on my phone. Apparently they have been trying to contact me (the right phone number might help). There is nothing in my email or junk mail folders. There is NO WAY for me to contact anyone from the app (except the 800 number that you can't get through, and GIGA is useless - (cannot locate the order number, phone number does not match, no "orders" for my address, etc). I log into my account at FRONTIER.COM and I have a message... "They Need Positive ID" AGAIN! At this point I AM DONE! I called the 800-921-8101 to cancel, but of course it could not find my order number, by phone or address. My only solution - I wrote a TEXT message listing the order numbers and requested they be canceled, made a PDF image out of it and attached it in place of my "ID Image" they were requesting. FRONTIER - I tried, but you and your systems are too hard to work with. (BTW - one phone call to a non-800 Greenlight number, information given, no credit checks, installation date AND TIME scheduled all by the SAME PERSON on the SAME CALL, I was emailed account and status info, and 1 week later I'm on Greenlight Fiber.) Who would YOU want to work with?

We've had Frontier, former Rochester Telephone for over 30 years for our landline but will soon end…read moreour service with them. Two weeks ago, coming home from a trip we noticed that there was no dial tone, so we called Frontier. We got a date for a tech to come out nine days later. Quite a long time without service we are paying for, but oh well. On the day the tech was supposed to come we made sure to be home, waited all day and then found out at night that our service had been rescheduled for 12 (!) days later, which will be three weeks after we reported it. No reason, no contact! We called a number of times but either got no explanation let alone solution, or promises ("we will put you on the emergency list, someone should be there today or tomorrow") which never materialized. This isn't terrible customer service, it's NO customer service. Fortunately there are alternatives so that we can soon say goodbye to Frontier.