genuine love support and accountability if you do the work they will surely see, Best people i…read moreknow, Lydia kelsey and dr ryan awesome ladies Last but not least mr chad, yall bename my family. thanks for all you do. sincerly kara m,

From the owner: Our Behavioral Health and Addiction Services include:…read moreIndividual Therapy, Couples Counseling, Family and Group Therapy, Intensive Outpatient Program, Medication Assisted Treatment (Suboxone, Vivitrol), Targeted Case Management, In-House Pharmacy, and Clothing and Food Assistance. Our Specialties include: Substance Use Disorder, Mood and Anxiety Disorders, Trauma Informed Care and Treatment Modalities, Couples and Families, LGBTQ+, and Women's Transitions. We provide in-person translation services for Spanish speaking individuals and families.

I did not like Corrie, one time she told me something then months later, she said that she never…read moresaid that...very rude. Glad she's gone, too But Dr Martin Seitz is awesome folks!!

In all the psychiatric treatment I've received-- for well over a decade-- I've never encountered…read morethis level of incompetence. My previous provider, though wonderful, retired, and the difficulty of finding a provider accepting new patients was what led me to Access. First appointment seemed normal enough, although it ended with a "drug test for insurance purposes" I later found out was patently false. My insurance does not request drug tests for my medications, and standard practice for these in the first place involves a urine test. Theirs is a saliva test...that they called me to come in and "retake" a few weeks later because they "sent it to the wrong lab." Combine that with my follow-up being cancelled less than an hour prior to the appointment, with not a single message on the patient portal, and the fact that my provider just...forgot? to send in one of my prescriptions at all and the office never responded to my pharmacist's calls, I was starting to feel frustrated but gave the benefit of the doubt when I was directed to the refill line upon calling and told I could get my meds the next day. That day came and went. Another day passed, and my pharmacist still had received nothing, and was getting zero response fax or call. I was about to travel out of state in roughly 48 hours at that point. I had a good cry about it-- that's the tricky little detail about mental health that Access seems oblivious to, it's a sensitive thing-- and had a loved one fortunately get me a referral in to see a provider at different establishment. Long story short, I had a provider put me on a completely new class of meds after the first appointment, with the understanding that we'd meet again to follow up and assess whether it was working for me-- only for the appointment to get cancelled right before, having to drive across town to get another unexplained drug test to boot, and being unable to access my medication period, let alone discussing the finer nuances of whether a controlled substance I'd just been put on was having any adverse effects. I'm a pretty forgiving client, all things considered, and it takes a lot for me to get upset at providers navigating what is ultimately a deeply flawed system for everyone involved. But this? This is just negligence, and I can affirm basically everything people have to say about them in their reviews on any site. Maybe the first sign I should have heeded-- apart from these reviews-- was the fact that the practice is labelled "chiropractor" on GPS apps. Turns out their behavioral health services are every bit as sketchy as that dubious field of "medicine." Their hours on Google, Apple Maps, and their own website are completely wrong, by the way. By a wide margin.

We have been coming here for over a year now and absolutely love it! Ms Becky is truly wonderful…read more The office is peaceful, the staff is friendly and the location is great. If you need these services, this place is highly recommended.

From my last review, Dr M informed me of why he hadn't gotten back to me. His explanation was very…read morelogical and I accept it. I was in to see him a few days ago and am extremely pleased with his insight and help. He is very good at what he does and I appreciate all of his guidance.

I spent a long time thoroughly looking over the website. I eventually chose to sign up for the…read morepatient portal and scheduled myself for an "intake appointment" by phone. I received numerous confirmations by text, but no one ever called me. 30 minutes after my scheduled appointment time, I called the office and left a voicemail. Within 10 minutes a male called me back and stated they are unable to access anything on the website and never knew anything of this appointment. Only Louisville office can access this, even though I scheduled for Lexington. He states he will have to take all of my information again, which I give without complaint. Once that's completed, he proceeds to tell me that the Lexington office only offers therapy. Louisville does the evaluations/testing, and you would have to drive there for 3 separate appointments. Talk about a complete waste of time all around. Pretty ironic considering this statement taken directly from their website: "We strive to be timely, accessible and efficient, and to provide services in a sensitive and caring way."