Work was fine, but Kory Rupp the General Manager who is why I gave this review 1 star. Went in for…read morevery minor work on a fender which you had to get up on it and look at an angle to see how it was warped a little and he even said it was minor. He wrote the estimate for it and I thought it was kinda high, but never argued it because he said he could get it in right away. Then he calls one day and says the fender was damaged to much and cracked on the back so he just went ahead authorized more work and I could pick it up the next day and the price will now be over $200 more. I tried to go to the shop after work that same day and see the fender, but the secretary said he left to run a personal errand. I asked another estimator there if he could show me the fender and he would not let me see it. He said "I'D RATHER NOT DEAL WITH IT" I then went the next day to pick up the car and again Kory was not there. I asked to see the fender again and they said they didn't know if it was even still there. (This was the first warning sign. Why wouldn't anyone let me see the damage?) The secretary said he had to run another personal errand and he would be back in maybe 45 minutes, I asked if she could call him or if I could so we could talk about the price change. She really didn't want to. but I told her I was there to pick up my car and I didn't want to wait for him. She called him and gave me the phone. He told me the repair cost had changed and I told him I never tried to dispute the cost he quoted even though I thought it was high and I didn't think it was common practice to just change the cost without talking to the customer first and I had a check for the exact amount he quoted. He said he tried to call, but couldn't reach me and I said I work in a manufacturing building and it's had to get reception. I asked why didn't he text me or wait to talk to me and he said "WELL, DID YOU TELL ME TO TEXT YOU?" I said well, I didn't think you would just authorize work that would change the price without talking to your customer. There is where I could tell in his voice he was mad because his tone flipped alot like Night & Day and he said "YOU KNOW WHAT? GIVE YOUR CHECK TO THEM, TAKE YOUR CAR AND NEVER USE MY BUSINESS AGAIN" in a very stern voice. I just said ok and gave the phone back to the secretary. All this and another customer was in there just listening to me on the phone. I apologized to the secretary for putting her in the middle of this and that I just thought they would call if there was a change in price before authorizing work and she said "WE NORMALY DO" and the other customer heard that as well. So needless to say, I WILL NEVER USE McAbee Body Shop EVER AGAIN!

Repainted front driver's panel 1976 red-orange Toyota Corolla - guaranteed for a long time - could…read morebring back IF defect(s) detected - and looks great!

James at 5th Gear replaced my whole front end. Struts,control arms,sway bar links. I heard knocking…read moreright after I got my car back, personally text him. He called me back and brushed me off. Turns out the never bolted my stuff down and the knocking sound was my sway bars hitting. Tried talking to him on the phone and he hung up on me and started texting me paragraphs of hateful stuff when I just thought I could bring it back in for a quick fix. Go else where.

I have been working with 5th Gear for a long time. Enrique is always upfront and clear about what…read moreis needed to fix my car and he is patient enough to fully explain so that I understand why and how I have to fif whatever it is. He also works to try to find as many savings on parts as possible which is really helpful. One of the cheapest labor rates in town so far as I can find. Sometimes it can take a while to get a repair done but that is something that comes with pricing out parts for the best deal etc. Never had to take anything back so far! Overall, very trustworthy mechanic. A+ from me!

My daughter had recently busted her liftgate panel on her 2015 Forester. We came in for an estimate…read moreand he gave us a GREAT DEAL! We couldn't have been happier after the panel was finished and put back on the car. We will definitely be back for any future needs. Thank you very much Tim & crew!

Very satisfied with the work done on my 1984 Mercedes. Paint looks brand new. They did a good job…read morewith the white paint and a black undercoating for rust protection. They were honest and told me about any trouble spots they noticed on the car while they were working on it.

What a great place to have body work done. The Manager Tucker Adam is awesome when working with…read morecustomers. He shows integrity, knowledge, understanding, and skills for customer satisfaction. Matt Schneider is a great estimator and is very well qualified to make you feel like a valuable customer. Tori Tipton is also a valuable asset and works very efficiency with the complete Collision Center. My rating is a 6 Stars ****** rating out of 5 ****! A great service team to ease the stress and complete the work of repairing your vehicle with prompt and friendly service.

The worse place to bring your car, they had been working on my car for 2 months and they were not…read morewaiting for parts but keep putting it off. Stay away from this place. The worse service

One month solid to fix my vehicle and I showed up at 430pm on the day they said it would be ready…read moreand sat there until closing time (530) to get the vehicle. After a month my vehicle should've been sparkling like never before and an apology. I don't know if there is a decent place in Topeka for a body shop. I definitely wont use Carstar and this is second to them. Total BS!!

I went in with a wind blown door that was catching the front fender. It was a minor repair. I…read morewent in and asked for an estimate. A gentleman (didn't get his name) at the front desk said let's go look at it. He explained my opinions. One of the options was a quick spoon out of the dent. That's the one I went with. I went inside the building sat for a few minutes and he came in and handed me the keys back. We went out and looked it over. It looked good for what I needed. No charge!! And I was on my way! I will be recommending them to anyone I talk to that needs body work.

This is an honest shop! Was really in a pinch when I hit a deer in the middle of a cross country…read moredrive. Both Matts were able to get me in for an estimate and safely on the road in no time! Determined my car was safe to continue driving and replaced one of my blinker light and wouldn't even charge me.

I came in for an estimate for repairs on my car no waiting and Matt was very good explaining to me…read morethe work needed and the cost of repairs. I was very happy with their friendly service. They will be doing my repairs. La Ange G

Awesome individuals who care about their work and desire to give the best product for their…read morecustomers. Chelsea and Travis do their very best keeping you informed on the process.