My wife and I have been patients here for several years, and we couldn't be happier with the care…read morewe've received. Dr. V is an excellent dentist with a great chairside manner, and the entire team is friendly, compassionate, professional and truly cares about their patients. My wife has special dental needs and used to have dental anxiety, but she felt comfortable from her very first visit. The office is clean, modern, and welcoming. We highly recommend this practice!

As someone who has had countless negative experiences at the dentist, I am very wary about going in…read morebut I knew my oral hygiene was important. After trying three dentists in the area and feeling unsatisfied, I decided to finally try one more time and wow am I so glad I did. Not only was the staff so considerate and welcoming, but I actually felt like I wasn't crazy for my concerns or worries. I felt like the things I was asking for to make the experience more manageable wasn't hard but several other dentists treated me like I just needed to get over my fear rather than helping me overcome it. This is the first time I left a dental office feeling confident and comfortable about scheduling my follow up appointment. My filling was also so well done and super smooth, not gritty like I've had in the past! If you want to have a better experience at the dentist, be sure to give this place a try. This team really is like no other and I am so thankful to have found them!

I have been coming to this office for years now and have always had a great experience. Everyone is…read morefriendly and takes the time to get to know you and be invested in your care.

Went for a deep cleaning today. I'm squeamish in the chair. OMG the dental hygienist was great!…read more Excellent experience from start to finish. Everything was explained and the hour flew by (the gas helped). I highly recommend this place!

I love Nichols Family Dentistry!! Everyone is always very kind! Dr. Nichols takes his time when…read moreworking on my teeth! He is very patience with me and he always makes sure that I'm doing good when he is working on my teeth. I have referred many family members to the doctor. They love him!

Truly a great place to go for dental work! Dr. Nichols is very personable and knowledgeable. All of…read morethe hygienists are friendly and gentle while doing their cleanings which is a plus. Front desk ladies are very helpful and responsive. The office itself is nice, clean, and has small family business feel to it. I can't say enough good things about this place!

Straightforward, patient and helpful. I haven't been to the dentist in 7+ years, and this team has…read morebeen very helpful with getting some cavities filled in a non judgmental way. Was very worried about that. Thank you!

I was a long standing patient with this office at a previous location and the current one. I had a…read moregreat hygienist, but one visit, a toxic receptionist and office manager were emotionally abusive to me. Bystanders acted like everything was normal. it was so sick, and strifeful. Their poison brought out the worst in me. Maybe that staff are not even there now, but when you mistreat a longstanding patient that has always shown up w good energy, and demonstrates a willingness to cooperate and act on professional advice, it's easy not to miss down-low, low-life CFD sucker trash. The change of venue worked in my favor bc I am now with an office where I feel valued, respected and treated w warmth. I'm thankful I can contribute to the well-being of this new environment.

Fantastic dental practice! Dr. Lubberts is highly knowledgeable, skilled and compassionate. Her…read morestaff is friendly, helpful and efficient. Highest recommendation!!!

Nice people but at times can be difficult to get appointments. For example, during a routine…read morecleaning they found a cavity. The next available appointment was over 2 months out. While they try to work with insurances, they draw a hard line at using amalgams and only use composite resins. Since my insurance does not cover the latter, my family is potentially "on the hook" for the difference (BTW, they have generally only billed up to the amount allowed for the amalgam).

Great dentist. Go here with my family and Dr. Norman is one I send patients to as well! All his…read morestaff are very professional and he takes his patient's health seriously. His attention to detail (retracting gums) even got me to see a sleep medicine doc and yup, diagnose me with sleep apnea. Plus my kids love him and the pediatric dentist. Top notch team.

Profoundly indifferent staff. Tried to make an appt online and, despite their assurance that a code…read morewould be emailed within an hour, no one responded at all. I called the next day, and they said the person who handles new patients only comes in on Tuesdays. Gosh, it seems like they should explain that online. Apparently, they are not interested in new patients at all. Keep looking.

I knew my last dentist wasn't great, but I didn't realize how poor he was until I went to Dr…read more Vermeulen. He immediately diagnosed things the previous dentist hadn't seen (even though I had asked him to look), came up with a treatment plan, and when I went it for the procedures everything was on time, well done, professional, and relatively pain-free. When I wasn't sure if my jaw was numb enough for the procedure, he patiently gave me another shot and waited for it to kick in. He and his assistant were kind, gentle, and friendly. If you need a great dentist, go here!

The staff so over the top friendly and very helpful. i cant…read morewait to go back and begin my dental needs. The facility was very clean and my hygienist was making sure i was comfortable the entire time. i will recommend my friends to come here for their dental needs

This office has really gone downhill which is unfortunate. They used to be my go to recommended…read moredental office in Grand Rapids. However, after having my cleaning cancelled out from under me due to staffing issues and then not having a new appointment to offer me for 6-8 weeks, I was already less than thrilled. I decided to give them one more chance, and took that appointment, despite the extended wait. I arrived to my appointment, 10 minutes early and checked in. I then sat in their waiting room until 25 minutes past my scheduled appointment time with no communication from the front desk. It wasn't until I called another dentist's office while still in their waiting room that I even got so much as a glance from the receptionist. Left feedback on their Facebook page, was blocked immediately. Zero communication skills. Zero patient retention efforts. I'll take my time and money where it's valued.