outstanding service and I highly recommend them! Greta…read morevalue. Very responsive to customer needs

Efficient and professional at a great price for their services. Have used them for all jewelry…read morerepairs.

Really nice items & excellent repairs. I've had quite a number of repairs all of which were nicely…read moredone.

I hate to leave a negative review, so just read this as a warning- Watch repair? Sure- But if you…read morehave a vintage actual CLOCK, I'd recommend you go elsewhere- Here's my experience: I have a Fashion clock from 1869 that has been in my family since its initial purchase- It was left to me explicitly by my Grandmother, who told me when I was a child a bit morbidly that she was going to "be in the clock" for me after she died- It has kept time for my whole 53 years with no issues, other than the clapper on the bell losing some of its strength- A couple months ago, it would stop working after 5-10 minutes of being started/wound- I contacted Memphis Mean Time and was assured it was definitely in their wheelhouse to repair- Just driving it there gave me a bit of anxiety because it had not left my possesion EVER- I dropped it off and was explained that the bench fee just for diagnosing it was 50$ and repair could easily run over 500$- As this was a family piece of more sentimental value than ANYthing in my possesion, including my house, of course I agreed to the terms, which were confirmed multiple times upon me (I guess I should have dressed nicer)- So, after a week or so, I get a voicemail informing me that the clock is "not fixable" and I could come pick it up- Hearing it was "not fixable" was extremely distressing, as it had worked non-stop for my family since the Civil War- So I went to pick it up, and a different gentleman was behind the counter- He told me his tech was out on a job and was unaware of my work order, and I could "look around" for my clock- It was on the floor behind me on its back with its middle spire missing- He gave me a blank look when asked about the spire, so I wrote a note to the tech about said missing spire and left with my clock- As I drove home I noticed the second hand post was touching the clock face and wondered if that could be causing the malfunction- I got home, adjusted the face so it wasn't up against the post, and the clock started working again, and has solidly for the past 3 weeks- So it was NOT "unfixable"- I didn't get a call back about my missing spire so I sent a text to the tech- After sending photos of me in the with the clock en route to their shop with a red arrow to the spire, he told me he'd look for it- No contact back, so the next day, I contacted him and was sent a picture of a brass spire that of course wasn't mine and was nothing like my clock's missing piece- So, after a week of back and forth communications, always initialized by me, Im without the center spire on my clock- Despite multiple family moves over the past century and a half, this clock has remained intact and working- Until I took it to Memphis Mean Time, handed them 50$, and was told it was "not fixable"- So if you have a watch needing a battery, go for it- Otherwise, I'd recommend you look elsewhere until these guys get their act together

Ok, I totally disagree with the assertion made in another review that this is a store "white haired…read morepeople." This is a family run store and anyone worth their salt can tell you it's the best in Germantown by a mile. I've had jewelry repaired here multiple times without a problem. The staff is friendly, polite, and knowledgeable. Why go anywhere else?

I have been a long-time customer of DeAngelis Jewelers, which is why this experience has been…read moreespecially disappointing. I purchased a pearl ring from them, but unfortunately the pearl came off very soon after purchase. I took the ring in for repair on April 25, 2026, and was told someone would contact me by Tuesday. No one called. When I followed up myself last week, the person I spoke with was quite rude and told me there were many customers ahead of me for repairs and that it would take around three weeks before mine would even be completed. I find this concerning for two reasons: first, because the pearl should not have come off so quickly in the first place, and second, because reattaching a pearl to a ring should not require such an excessive wait time for a loyal customer. I understand businesses can get busy, but communication and customer service matter. A simple update and a more respectful response would have made a big difference.

I like Quality Jewelry & Repair. I've taken several items in for repair that's done while you wait…read more I've purchased of couple of pieces from the display case which has amazing jewelry at an affordable price. Recently I had to put an item on layaway that they worked with me until I could get it out due to unforeseen circumstances bout my transportation? Very much appreciated. And to add a bonus, they're 5 minutes from my home. Lol I highly recommend this business for your jewelry needs, whether repair or purchase. I absolutely love my necklace.

I went by Quality Jewelry Repair today (3/6/25) to see if they could put another band on my new…read morewatch, and was believing that it would cost more than the watch itself. The Jeweler, Kevin, took a look at it and gave me a price far below what I thought. He gave me a price, but I had to wait because of other customers before me. That gave me an opportunity to meet and talk to another veteran and share our "war stories" :) When I left I was very*** very satisfied with his work. I will recommend this jewelry store to my family and friends

I NEVER BOTHER TO LEAVE A YELP REVIEW...THIS is the kind of establishment you want to do business…read morewith! .... I first called to speak with Wyatt to ask about a special present for my husband and a diamond ring for myself. He communicated that I would be in later that day or the next with the manager, Jason. They noted that I would arrive before I ever stepped foot in the place, which shows teamwork, care, and communication. When I walked in every associate without a customer greeted me. It's nearly Christmas time and AMY and the team exceeded our expectations. I AM VERY PARTICULAR as we work very hard for what we have and they understood my needs and how much we wanted to spend. We're not bound by our address and we have the the privilege to travel all over the country, we will certainly be lifetime customers. These people are experts in the industry front and back. Be patient and they will surprise you in a good way! Thank you for making this Christmas very special for us!

Awesome customer service, and a great selection. I think the red in the Caviar Collection of Lagos…read moreis the prettiest! Hands down! It's so beautiful and unique. Go by there and see for yourself! They are great at helping you and awesome on a regular day answering your questions.

Most friendly and informative jeweler! They were honest…read moreabout a repair for a watch and even printed information for a way to get one close to what my 98 year old father could get to keep him happy. They didn't make a sale or any money on a repair but were so very kind. I was drooling at some of the jewelry in the cases wishing I had time to shop! Will go back soon for other needs.

When you call and speak to someone on the phone at 2:30 PM and they tell you yes I can do that and…read morethen you tell them ok see you this afternoon and you show up at 4 when they close at 5 and they THEN tell you oh we had to close early today ‍ Why would you not mention that in the first place ?! We went to Robins instead

Watch repair and/or battery replacement isn't something I'm usually in the market for, so it was a…read morebit of luck that I was walking down Main when I saw a neon sign that said "watch repair" in the window of Jewelry Market. I popped in and asked to have the battery replaced. $12 and 5 minutes later I was set. Tony, the proprietor, is knowledgeable, expedient, and fair. He diagnosed another watch just by my description of it and quoted a rate to repair for less than anything else I've heard of in the past few months. Whatever your needs, I can't recommend him enough. And yes, it does smell like an old cigar shop (probably because it was an old cigar shop). Does this in anyway speak to the value, professionalism, or quality of it being a jewelry store and watch repair shop? No. Credit where merit earns it. Merit well deserved, at least in my opinion.

I've been in the Jewelry Market a few times to have a watch repaired and to have some gold jewelry…read moreappraised. The owner is very nice and helpful- he really goes out of his way to assist you. They have quite a bit of merchandise, and it looks like they specialize in watches. There are many different styles and metals to choose from- I believe that they even stock UT and Memphis Tiger watches.