I wI'll travel for good customer service. I travel from Nashville to Kentucky for automotive…read moreexcellence. My guys are at Joe's Stanard. I highly recommend Joes! Reasonable prices, no force selling, no bs.

this is not my first or last time they are honest people who treat you fair and are very good at…read morewhat they do.

I would like to share my experience with integrity diesel because it was definitely a bad…read moreexperience. I dropped my 2016 ram 2500 Cummins off with a P0750 code that indicates something is wrong with the solenoid pack inside of the transmission. The P0750 code is only indicative of an electrical failure. After 3 days of it sitting in the parking lot, they were finally able to pull it in for a diagnosis. Over the phone I explained some more in-depth troubleshooting steps that included a wire swap on the harness (I did not have the dealer tool to be able to do this myself) to rule out if it was the shift solenoid or the PCM. The next call I received from integrity was them saying the whole transmission needed to be replaced and they did not bring up the solenoid issue until I had to ask if they did an ohm test on the solenoid pack. Over the phone I was told that the transmission pan was full of metal, and the fluid was burnt, the fluid was due to be changed, it was dirty but not burnt. I requested photos of the transmission pan and once I received them, it didn't have excess metal or clutch residue in the pan. I was then quoted a handful of 68rfe's that started at $9000 ranging to $15,000. Well over the normal market price for a rebuild or a swap. Once I received my truck back, I pulled the CVI readings for each gear and they were all indicative of a healthy transmission, so I brought it to a different shop that properly diagnosed the issue and replaced the solenoid pack, and the transmission has run great since. I would not recommend bringing your truck to integrity for any short of diagnosis with a dodge transmission, they will attempt to quote you a new transmission as a money grab. Attached are the photos the tech took of my transmission pan with "metal all over it" and the readings of my CVI.

Stopped in too see about having my car looked at for headlight issues. Because I had my car looked…read moreat before by another mechanic and was told it was my ballasts and that they couldn't order them. I had to order the parts myself. Which I did and explained to the man that I knew what was wrong and asked if they could do the job and what it would cost me to make sure it was the ballast and if they could do it. They said, yes and I was quoted it would be $50 and if they did the repair it would be deducted from the bill. Made an appointment for Thursday at 7:30 am Dropped my car off as scheduled, and was told they would call by the end of the day. Never received a call at all that day. On Friday around 10 am I called them to find out what was going on. They said, that a car ahead of me was taking longer than expected and I would be up next. Around 4 pm I started calling...thinking they were open until 5:30 pm. All I got was voicemail and left a message for them to call me back. I got no response at all that day. So I'm assuming they are open on Saturday...my bad. After checking their website...found out they were closed on the weekend. On Monday morning I called and asked why wasn't I called on Friday. Their response was, oh we close at 4 pm on Friday. I responded, that's not what your website advertised...it says your open until 5:30 pm and you need to change that. They didn't even seemed concerned. They said, that by the end of the day they would know something. I told them I really needed to know for sure by the end of the day because my son was flying in the next day and I had to go pick him up. Because they had to take bumper off to replace the part...they could put it back together but I would be out more money for them to take the bumper off again. So I said just fix it and I ended up renting a car for 3 days. On Wednesday they finally got to it and now I have a defective part. I was charged $100 instead of $50 that I was quoted. I told the owner Tommy that was not what I was quoted. Tommy said, well that guy quit and that was not the price. Never have I encountered such bad customer service. I almost felt it was like my fault for he's excuses. Communication is nonexistent. Every time I was in there I had to wait while Tommy was on the phone always. They need to change their name Integrity...too I DONT GIVE A F***

This dealership is pretty much worthless. Why have an appointment w them when they keep putting…read moreyour vehicle to the back of the line. They tell you that the first job you wanted done is done but in reality they haven't even worked on it and want to charge me almost 600 for it. Fuck Penyryle Ford. They intentionally break more stuff in your vehicles in order for your to bring it back and charge you more money. Fuck this place

I received a message from Jamie Townsend (General Manager) offering to buy my F150 above market…read morevalue for my truck. On a whim, my wife and I decided to make the trip and see what they could offer. I came to the dealership and asked for Jamie, where he came and met me on the floor. I was intrigued by the New Explorer Tremor on the floor and asked to test drive it. Jamie introduced me to Daniel Whitehead, and we went on a test ride. I came back and said if you get me what I want, then we can deal. Aaron White was my finance manager, and he did an amazing job getting me to the numbers I wanted. Thank you, Jamie, Daniel, and Aaron for a wonderful experience! Bryan Thomas I wanted to add an additional comment for Daniel, hopefully my speed racer skills didn't intimidate you on the test drive lol. For Daniel and Aaron, you made my wife (Arden) feel just as important as I was in the car buying moment from start to finish. Thank you both for making her feel appreciated! Tell Don and Casey that this counts as two google reviews lol. Bryan Thomas

I was referred to them by Midas for a suspected blown head gasket. I received an estimate of…read more1800.00 to 1900.00 for the repair. I turned the vehicle in and called them several days later. They said it seemed fine. They test drove it several times and wanted to keep it another day for other tests. I told them to drive the hell out of it to see if it continues to get hot. They said it never did. They could of said the repair was needed and I wouldn't of known the difference but were giving an honest observation. Instead of paying nearly 2K, I paid $104.00.

I moved here recently and tried a few repair shops that I wasn't really excited about. My daughter…read moretold me to try this place out. The owners are very friendly and try to do everything they can to repair the problem at a low price. They were the only ones honest about a repair that I don't really need done yet (that was very expensive). I'm excited that I have a place I can trust with my classic car along with my everyday one.

I've been in Clarksville for about two years now and I'm still discovering little gems that keep me…read moreout of Hopkinsville! These fine folks here will not break the bank when it comes to Flowmaster installations and are pretty quick with the turnaround of the vehicle. I recommended coming earlier in the day since they don't get busy til around lunchtime... PLUS! For the folks that decide to wait on their vehicles, they offer free wifi!!! #winning!

When I brought my car in for AC repair, I was told the system would be charged with a coolant…read morecontaining dye to check for coolant leaks. I was not told my car would be taken out for a test drive, inspected for anything but my AC. I received my first phone call, telling me about the problem with my AC. It could be corrected; the cost would be $2065. My second phone call was to inform me the mechanic had found other issues with my car, plus the mechanic had broken my engine oil dipstick. There would be an extra charge to me for the replacement of the dipstick. My car had just gotten a complete checkup 30 days prior and except for the engine oil leak none of the other items mentioned were found at the prior inspection. when I went to pick up my car, I was directed to the credit card reader to make my payment. Upon review of my statement, I seen that I was charged for using my credit card. No one told me there was an upcharge for using my credit card. I was also told that my oil change was 10,000 miles overdue. I asked if anyone had checked the windshield sticker, to actually see when my last oil change was done. That was a collective NO. I would not recommend this A&R auto repair on Warfield to anyone.

Brand-new truck. 4,790 miles. Catastrophic steer-tire…read morefailure at ~70 MPH on the interstate. This wasn't cosmetic damage or an inconvenience. This was a high-speed safety failure. Anyone with real driving experience knows you do not slam on the brakes during a steer blowout--you maintain control and safely exit the roadway. That required driving briefly on the damaged tire, because staying alive matters more than preserving evidence for a dealership argument. After waiting FIVE DAYS for a response, I was told: * There was a "hole" in the tire * Because I had to drive on it to get off the interstate, I "couldn't prove" it wasn't my fault * Therefore, nothing would be done Translation: I was dismissed and effectively called a liar for handling a dangerous situation exactly the way you're supposed to. Let's talk numbers, since that's clearly the only language spoken here. This is a ~$100,000 vehicle. The tire in question is a budget Nexen tire worth roughly $200. Your own business cards advertise $100 referral fees. White's Auto Mall chose to protect a $200 tire instead of a customer. As a direct result: * I am moving all warranty and service work to another dealer * I canceled my upcoming Ram order * I switched to Ford You didn't lose me because of a tire. You lost me over principle, accountability, and a complete lack of customer advocacy. What makes this worse is the safety implication. This was a steer-tire failure at highway speed. Dismissing a customer because they followed proper blowout safety procedure sends a dangerous message: it punishes safe behavior and incentivizes unsafe actions just to "preserve evidence." That's not how serious safety issues should ever be handled. No concern for safety. No escalation. No attempt to help. Just delay, dismissal, and indifference. If this is how White's Auto Mall handles customers after a serious interstate safety event, buyers should think very carefully about where they spend their money. Apparently this dealership is doing well enough that it doesn't need repeat, loyal customers.

Great staff, they were super friendly and helpful! Had me in and out for my service on my jeep in…read moreno time!

Really grateful for their quick and efficient service for my vehicle. Had my car breakdown on me…read morewhile traveling cross country and they had my car up and running within a couple of days.

This place knows how to treat their military members! I go to them for any issues. Friendly staff…read moreand fast service. Best prices in town. You can't beat em here

Went here to have a tire plugged drove away with 4 nice used tires nicely priced great shape very…read morenice experience check them out been there many years

I went in because my car urgently needed a spark plug and ignition coil replacement. Not only was I…read moreable to get immediate service, but the technicians were competent, transparent, and professional. I've had my car serviced at many places throughout Florida, from chain auto shops to local mechanics. This was by far my best experience. Because I expressed curiosity, they explained and showed me their process of working on the engine. They finished quickly, charged an unbelievably low rate, and didn't try to sell me any additional services I didn't need. Several days later, my engine is in great condition. I've never had an enjoyable experience getting my car serviced before going here (the pet dog in the waiting area helped!). I can't recommend this place enough.