limped along Post Ave with a total hole in my sidewall at 7:45am, dropped the keys, Uber'd to…read moreoffice; By 10:45am I had the cost, new tire and by 2 my baby was back in its parking spot. Great service, price and genuinely nice guys!! They aren't just a repair service, they are neighbors! Barbara

Guys here are great and do good work. Asked for wheels balance and alignment on my older Jaguar…read moreand everything was done perfectly. Even gave me an update on brake pad wear and few of the items that might need attention in the future, few of which I was aware of.

Then using Jeff and Leo for many years. Good guys, knowledgeable. I would recommend to anyone in…read morethe neighborhood. That need service. To give them a reach out.

Got my brake pads replaced here with no issues. I got my car back in the same day. Everyone I've…read moretalked to at this business was super friendly and knowledgeable. It's nice to find an auto shop with great customer service, quality work, and decent prices. I will definitely be coming back if I need anything else done in the future.

We got a flat tire and broke down around the corner in the middle of a long drive home from a…read morefuneral. We called Tom's and explained the situation! He squeezed us in immediately and patched up the tire! We were out of there less than an hour after we broke down. He easily could have overcharged us because we were desperate but he charged us very fairly! Thank you!

Every once in a while, I accidentally stumble upon a business that renews my faith in businesses…read more Tom's Brake & Auto is one of those. I showed up on a Saturday morning, hoping to just get an opinion about a brake issue so I could schedule an appointment for another day. I had been forewarned by a friend who is a self-declared car expert that this was going to be a major, costly job. In the end, I drove out of there after two hours with brand new rotors and pads, no more squealing from my wheels, and only a small dent in my bank account. As an "older" guy (like me), Tom is from a generation that truly appreciates the concept of holding on to cars, electronics, and other things for as long as they provide good service. Many other mechanics would have scoffed at me for still driving a 2011 Honda Element, making excuses for why they couldn't make my brakes stop catching and squealing ("You have to expect that from a 14-year-old car, sir"), but Tom treated my never-been-washed Element like it was a 2025 BMW. He's a very sociable guy, so I enjoyed chatting with him while he was working. Some might say he actually provides TOO much information, but I really appreciated how he explained everything he was doing, as it was pretty much implied from the beginning that the fix, as confident as he seemed, wasn't a 100% sure-shot. In the end, this relatively simple process of maintenance turned out to be a success, and I think he was as happy and relieved as I was. There are very few mechanics - including dealerships - that I have ever used more than once, but I will definitely be returning to Tom's for whatever my Element needs in the future.

Great automotive Tech's! Pete and Tom own the place and with their mechanics they really do an…read moreAWESOME job in taking care of your vehicle. I have had my yearly safety/emissions inspection, brake work, alternator changes, tune ups, oil and filter changes and all 4 tires replaced, balanced and installed here. I have been going here for more than 5 years and have been satisfied with the work and the price. They guarantee the work and you get your car back the time they promised. They recently computerized there e-mailing notification system. So now you will be notified of any pending work that may be due. They never give you a "6 for a 9" and you drive away knowing the job was done right! These guy's are the best!

We have been going to this shop for over 20 years. Pete and crew are terrific. They will take their…read moretime explaining exactly what needs to be fixed on your vehicle. Since I have limited auto repair knowledge they are very good at explaining in layman's term how a repair was made. They usually save the old parts to show you what needed to be replaced and why. Pricing is similar to other shops but they don't do more than what is required. My kids now go here so we now have 4 cars being serviced. They will also take care of the small things like checking air in your tires and fixing flats usually for no charge if its a quick fix. It's a busy shop so sometimes it takes awhile for major work to get done but I usually get the car back in one day if I bring it in early morning.

I am a regular to West John Auto. Mr. Hugo is the best. Their diagnosis is spot on and they…read morerecommend only what is required to be fixed. The service is great and I highly recommend this auto shop for any kind of repairs.

This location is very rude and there's no system and organization. The person in charge takes calls…read moreand speaks to multiple people at once. Also, I think they also pick who they more courteous to.

GC Auto Repair installed a new AC compressor and the cost was significantly lower than other nearby…read moreshops. Friendly service. Their shop rate is $130 per hour which compares to $200 per hourc harged by A 2 Z auto in Garden City

Scammer!!! Want a brake job you don't need?…read moreGo for your NYS inspection somewhere else!

Sam was very helpful. Needed an inspection and he got it done on short notice. Vey good mechanicread more

I bought a Nissan Maxima from Sam's Auto Care in Westbury in August 2025. I was told the engine was…read morestrong, that the car would get me back and forth to work every day on the Northern State Parkway safely, that I could put another 100,000 miles on it, and that Sam had already put a lot of new parts into the car. That is not what happened. I only got about 15,000 miles out of it. After the purchase I still had to pay Sam about $2,000 more to replace the catalytic converter, an engine mount, and the right front control arm. In August 2026 I brought the car back. I asked for an oil change, pointed out a strap hanging down in the front of the car (Sam said he saw it), and asked him to do the inspection because it expires in September 2026. I was then told the car needed a list of repairs, including new struts and shocks -- work Sam had said was already done when I bought the car a year earlier. Three days after I got the car back, the check engine light came on. I took it to AutoZone across the street. Their free test said the exhaust failed, the oxygen sensor needed to be replaced, and the air filter was no good. I took the paperwork and the same repair bills to Tony, another mechanic down the street. He said the car needed about another $3,000 in repairs to be safe to drive, and that this was more than the car was worth. I ended up donating the car to charity. I cannot recommend buying a used car from this shop based on this experience. I was told it was a solid daily driver with a lot of life left and recent work already done. I spent more money after the sale, the same items came up again a year later, and within days of the last visit the check engine light was on and two other shops said it still was not safe or worth fixing.

I called them for a price quote for an oil change (I gave them specifics on mode and oil type we…read morewanted) and they quoted me over the phone . My husband went to them the same day & Mike gave him a different price because he doesn't recommend that type of oil (which he totally failed to mention, but we were already there and had no choice but to get it done there). He also told my husband he needs new tires (which were just changed a couple of months prior, he drives his car minimally ). George the manager was nice enough to try to smooth things over , but when looking for an honest mechanic , simply put this place is not it.

I have a 10 year old CRV that runs as smooth and pleasant as a new car. My 4 year old Q5 is in tip…read moretop shape and is taken care of with attention to detail. They have always explained what needs to get done and asks for my permission before doing the work. When I have a problem with my car, someone will drive in the car with me to check out the issue and confirm the problem. So no issues here, I get great pricing and great service at all times!