I couldn't have been happier service I requested was done to perfection at the price I was quoted…read moreand my truck had beautiful shine I didn't ask for a detail but I got one no charge. I highly recommend these nice people

Absolutely terrible experience!!!! Incomplete work done by the workers at this shop. District…read moremanager wouldn't return my phone call request. I would not consider them a "preferred" body shop.... State Farm should remove them off their list.... I felt like my presence was an inconvenience in their day. Absolutely terrible experience after trying to get a car repaired after the May tornado. It's been over 6 months and my car is not finished.

I have been looking for a used convertible for a long time with no luck. They were able to find a…read morevehicle that fit my description. It was a high mileage car so I expected some issues, but nothing my mechanic could not fix. Overall, I am very pleased with my purchase.

I cannot praise B&S Auto Works enough! I recently purchased a vehicle from them, and my entire…read morepurchasing process was seamless. After I had taken the car home, I realized the headlights were not working. When I took the car back to B&S to see if they could do anything, Jim was more than willing to help. He worked on my car as quickly as he could, at his own expense, and I had it back within 3 days. My family has been purchasing cars from Jim and Sue for years, and I plan to be a customer of theirs for a very, very long time. I would recommend them to anyone and can't thank them enough for how good they've been to me and my family!

They're very down to earth, tell you what it is that's going on and they fix it the first time…read morewithout making you feel stupid or like they're just there to take your money. I've called numerous times and they typically get me in within a day to a week from call in. Their prices beat any of the other places I've tried to go.

Friendly service. Very thorough. They picked up on issues that other mechanics missed. The work we…read morehad done was specialized so I can't compare with other mechanics regarding cost. I am satisfied with the quality of the work. He asked me to check in at 1000 miles to make sure everything is good, which I appreciate. Parking is an issue. Bring your best three point turn. :)

I didn't like waiting 2 months for my car to be fixed. I didn't feel like the job was done well, I…read morewon't go there again.

So I had a part accidentally broken on my car and for whatever reason the replacement part this…read morethird party ordered wasn't registering with my vehicle. Ford was more than happy to help and kept trying to get it to work even after hours with no luck. The other mechanic offered to have ford pay to fix the part with a ford certified piece and ford got me in the next morning. I waited about an hour and walked around the lock. The vehicles are nice and well priced. We purchased our ford from another dealership but these seemed to be nicer and better priced. The mechanics explained what they did and gave me the previous part back but not before testing it again to find it that it's just a defective part ( at no fault of either mechanics) Great quick service. Will definitely be back in the future

We have been going here for 4 years and always had great service and great prices until yesterday…read more We took our truck in to get an oil change and we were charged double this time. When we questioned about the charge, we were made to feel like we were stupid. They lost a customer and I do not recommend them. Called around and nowhere is even close to the cost that they charged us. The dealership was even less. This is a horrible way to treat people Keep your hard earned money and go somewhere else.

I have brought my personal as well as work vehicles here for years and I have always been very…read moresatisfied with how they have maintained my vehicles. They go out of their way make sure my vehicles are serviced properly and quickly, I really wish other business's would follow their lead

We are new to the area and after a cross country move, I needed basic vehicle maintenance…read more Absolutely pleased with their professionalism and just how nice everyone was. 100% recommend.

Took my vehicle to be repaired after an encounter with a coyote. Six weeks later and innumerable…read moreexcuses later i finally got my "finished" vehicle back. I made the mistake of not doing a walk around. Later I saw the front grill not only broken but still containing organic matter from said coyote. When contacted the service representative said my insurance company had not approved getting it fixed. Later when pressed because no proof existed of a denial, he said well " that's what his service guy said". So along with ineptitude there seems to be an issue with telling things as they actually are. When I pointed it out there was a cavalier attitude about not only what occurred but the general occurrence. Not only would I NOT reccomend them it borders on suit worthy.

Bought a car from the Grove, Ok location in August 2023, in April 2024 had an oil leak, rear main…read moreseal. The warranty was absolutely anazing!!! The staff was amazing getting the vehicle fixed!! I highly recommend, they stand being their cars!!

I've had some bad experiences with a place but never enough for me to leave a review however I hope…read moreI can save someone from the trouble I've been through. I bought a 2011 Ford F150 4x4 on April 23 2022 nice truck extremely high interest but it's a buy here pay here deal. On June 7th 2022 the engine has total failure and needs to be towed and replaced. Fortunately I had a warranty it takes them weeks to get a new engine and get it installed the entire time was a struggle to get any kind of response about what was going on. They finally get an engine installed just to call and inform me the block on the replacement engine is cracked and it would take several more weeks to get another one. At this time I requested to be traded out of the vehicle and was very clearly told it couldn't and wouldn't be done. As of yesterday July 22 2022 I get a call from Dakota the manager stating that they installed yet another junk engine and has a bottom end knock however they would do me the great favor of trading me out of the truck. Lucky me. I take the time to look on their lot for a trade didn't see anything remotely close to the same quality I asked if I could look at other lots and was told my Dakota I could only choose from the lot inventory or wait on my truck to have its third engine installed. Which really bothered me to no end since my options were to continue to wait weeks for them to complete my truck which was costing me a small fortune in missed wages or sign a long term note on a vehicle that wasn't even the same quality of the one I originally purchased so I spoke with Dakota about this and pretty much get told it is what it is. But he does somehow remember there's a truck in the back he forgot to mention a 2013 Ford 2wd I go to check it out hoping we have some kind of miracle happening battery is dead wouldn't start so I wait in the lobby for an hour while they replace it just to find out the ac doesn't even blow air. I just left. I'm over this place. As of Monday I'm searching for an attorney to help with this situation. Save yourself some heartache and steer clear of this Grove location I don't know if every carmart is this way but I can definitely say Grove's customer service is crap.