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    Joe Duffy

    5.0 (1 review)
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    13 years ago

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    Dunne Motor Services

    Dunne Motor Services

    (8 reviews)

    Deansgrange

    I usually don't write reviews, but I feel I must share my experience with Dunne Motors, because it…read morehas left me feeling deeply disappointed, helpless, and honestly heartbroken. I purchased a Jaguar XF on 25-01-2024 for €20,000 -- a huge amount of money for me -- and I made this decision with trust and high hopes. Sadly, the experience has turned into a nightmare. From the very beginning, the AC didn't work properly. I reported it during the warranty period, but they only gave what now seems like a temporary fix. The issue returned within a few months. Then recently, an engine warning light appeared on the dashboard -- a very serious problem. I contacted Ronan, the salesperson who sold me the car, but instead of understanding or supporting me, he simply told me the warranty is over, and I need to pay for repairs myself. On top of that, the service booking was delayed for nearly a month, despite the urgency. When I asked about trading the car, given these issues, he refused to give even an estimated trade-in price. How can I decide anything without knowing the approximate value? What made this experience worse was the way I was spoken to on the phone. While I was trying to express my concerns, Ronan cut the call mid-conversation, not allowing me to finish speaking. I found that incredibly disrespectful and insulting. After spending €20,000, I expected to be treated with basic decency. Instead, I felt completely dismissed and belittled. This isn't just about a faulty car. It's about the way a customer is treated after the sale. I approached them politely and humbly, but received zero help, zero empathy, and zero responsibility from their side. I am now left with a car I can't drive safely, no clear trade-in offer, and no genuine support. I feel cheated, ignored, and emotionally drained. It's devastating to feel like I've thrown away €20,000 of my hard-earned money. To anyone considering Dunne Motors, please be very cautious. In my experience, their focus is only on making the sale, not on supporting the customer afterward. Once your money is paid, you're left alone. I sincerely wish I could give zero stars. This has been one of the worst experiences of my life. - Karthikeyan Kuppusamy (KK)

    Recently bought a car a here. The help and service I got was next to nothing. Really helped with…read morethe organisation of finance, great communication throughout process. Very easy to deal with. Highly recommend

    Bill Griffin Motors

    Bill Griffin Motors

    (7 reviews)

    Bluebell

    We bought a car from these cowboys. Three months later the car gave us problems and I got in touch…read morewith the sales guy that sold us the car. He just fobbed us off to the guy in after sales service "not" and it cost us €150 to get the car back to them. After a few days we got the car back and heard a load of bull dust on what they did to the car to fix it. Car broke down again same problem another €150 to get it back to them. I am no mechanic but I got to the bottom of the problem and sorted it myself, could go and work for them but I will never recommend anybody ever again after I send them about four guaranteed sales their way. STAY AWAY FROM THIS GARAGE!!!

    Looked at a car here. Only in the door and the sales spiel started with a salesman telling us there…read morewas another person looking at the same car and luckily or us - we were just in on time. 4 hours later the same car is still up on the website, and as we left - there was no sign of these other enthusiastic purchasers looking at the same car. So watch out for sales Spiel here. Secondly, the car we looked at was overdue a timing belt by 12000 miles. The salesman here would have been happy to sell this car, with a timing belt overdue, undone ,and not even informing the purchaser of this fact. The purchaser could have been, like my own daughter, a public servant, earning early 30's, with two young children and a husband on low wages. She could have bought this car, been driving on a holiday in Donegal, the timing belt snapping and the engine destroyed. Not very impressed with this garage. The ad also said it was an Irish car - a quick check proved it to be an import. SIMI obviously has no controlling standards, on this garage anyway. I would say be very careful buying anything here and look into the nitty gritty details. Incidentally, we bought a car with 3 less owners, the same mileage, much better condition, especially the paint work, and not an import, for 2,000 less. Personally, I would not go back, not even to buy an electric kettle.

    ND Motors

    ND Motors

    (3 reviews)

    St. Margaret's

    Saw an Audi a6 on DoneDeal around May 2025, contacted Noel, something was off from speaking to him…read more I went against my gut because I liked the car. He became a bit more polite the second time I spoke to him as I discussed a car I wanted to trade against the Audi he had up. He told me he moved back from Canada and hes starting up a used car business. I can see a negative review here from over 1 year ago... I also couldnt find any "ND Motors" on Google, no website existed. When I mentioned it to him he said I am only getting back into selling cars. Seemed a little strange but liked the car and went ahead to arrange a viewing. Arranged to view it and said I was travelling to Dublin so 2 birds 1 stone... the morning I was to meet him before I set off, he said the car wont start. He said he has a mechanic coming to look at it, and he will call me at 2pm, this was at 8am. No call at 2pm. Called him, he rejected my call. Called at 4pm, rejected it again. Texted him, he read it and didnt reply. Noel started ignoring me. He eventually responded to say im with my kids. Called him the next day as I was interested to know the issue with the car. Still ignoring me. Cancelled my call again. He eventually texted me to say the car wont be ready until next week but wouldnt say what the problem was. I said I would wait but when I asked him about the issue, he then blocked my number.

    I bought a car recently off Noel . i can't speak highly enough about my Purchase…read more Noel was so helpful to deal with .... Really couldn't do enough for me ... Great Purchase , a fantastic service .... Noel was back to me straight away about everything i needed to Know .... Never left waiting for anything , a gentleman to deal with if only every purchase i made was as easy .... I genuinely couldnt speak high enough about Noel .... you won't be disappointed.

    Joe Duffy - car_dealers - Updated May 2026

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