We hired them to just load our furniture in to a rental van, not to transport the furniture. They had 3 guys, one who admitted he had no experience. Every piece - every piece - of our furniture was damaged. Once the van got to our new place in another state, the laborers we hired to unload the furniture, started noticing damage and started showing it. Joanna's Movers piled all of our wooden furniture on top of each other, shoving metal legs of chairs against wooden furniture. We've got gouges, scrapes, rubs on every piece of furniture. No furniture was protected with the blankets we bought. A month later, we are still fighting with them. We have pictures of all damage and have sent them. We have contacted a furniture restoration place. They came out and gave quote of $1900. One piece that was damaged was 200 years old and is priceless. The manager, Michael, has pretended to be concerned; but we have not received any restitution. Their phones aren't answered and their voice mails are full, including the CEOs. We finally asked for a full refund of the labor cost $660 and our voice mails and emails are unanswered. DO NOT DO BUSINESS WITH THEM! read more