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    JOANN Fabric and Crafts

    3.0 (6 reviews)
    Open 9:00 am - 9:00 pm

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    8 years ago

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    7 years ago

    Totally rude cashiers - I have not been back - Hobby Lobby is friendlier and much more helpful.

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    Michaels

    Michaels

    2.7(10 reviews)
    0.1 mi
    $$

    This Michaels store located in Montgomery in East Chase the customer service from a front-end…read morecashier was terrible. The young that looked so slouchy looking when I first walked in the store was nice nasty rude. I'm assuming it was close to her time to get off 4pm she was ready to go, and you could tell all over face. I didn't even want to ask for help from her I ended up asking a more friendly face on the floor she walked over with me and helped me find what I was looking for she was nice. When I ended up checking out, I was having trouble with the self-check-out and using my app coupons .I looked around for a while before the cashier who was checking out other customer attempted to answer my question, but really didn't it was okay because she was taking care of other customers. I noticed she had that nasty rude cashier in her line I said to her sorry to bother you I know that you're probably off but are you able to answer a question for me she looked at me like lady don't ask me nothing then turned and rolled her eyes the cashier laugh I just went ahead and push the button for needing assistance clearly this place need to speak with their workers about they attitudes and how to treat customers because the one that came to help at self-check-out she wasn't any better her attitude showed on her face nasty and short rude as well . Get it together Michaels make some changes please for the customers.

    Drove an hour to get my online order and hour home and it was wrong . No email they claimed they…read moresent. ANDDDD Ive got to call another number to get my money back. 0/10

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    JOANN Fabric and Crafts - fabricstores - Updated May 2026

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