Business owner charged me 900 CAD for a ring that had a chipped and scratched stone. I have been…read moresuffering from traumatic brain injuries for the last few years of my life; they have made me very suggestible and lacking forethought. I got swept into the talk about how rare the mineral stone tanzanite was and that there isnt much left in the world, I got a huge amount of FOMO and bought it the next morning. My family from that point on has kept a much tighter control on my finances, as they should.

My go to place for purchases, repair, cleaning & advice. I…read moretrust them completely!! A very satisfied customer

I had a fantastic experience yesterday buying watches from Bijouterie Futuriste. Rami and Eddy…read morewere very attentive and customer focused. Rami provided me with advice and helped me select from a wide range of great options. I received friendly and knowledgeable service. The store was busy but both Rami and Eddy professionally made each one of the clients feel welcome and well served. Prices are fantastic and the attention to detail is second to none. I will certainly be back for more purchases. Thank you Rami, Eddy and Bijouterie Futuriste for an amazing experience. I would certainly recommend!

Best jewellery store in the West Island. Master watch repairman and jewellery repair on site. Great…read moreservice without the steep prices. They also buy and sell gold and diamonds and are very honest and fair with pricing.

Small shop with fantastic personal service. Would consider traveling several hours to buy here…read moreagain over other stores.

Thank you Ara 1000x over for my stunning ring..there are no words to describe how happy I am with…read morethe result. You're professionalism and expertise made the transformation of a 25 year old dated and tired ring into a beautiful and modern gorgeous ring!!! #bestjewlerever#bserkos#stunningring#25years

If I could give Eric negative stars, I would do so with great pleasure. Complete arse-hole. Where I…read morecome from, you treat prospective customers well so that you can sell them things and keep your business running. Eric seemed to be much more concerned with proving some kind of point with his condescension instead of just answering my questions and clarifying what was clear confusion regarding the products they carry and the prices of those products. I'd rather pay twice as much and wait twice as long to get a watch from anyone else anywhere else.

Eric was extremely friendly. They repaired a Masonic Past…read moreMasters Jewel that had needed re- melding and fixed a 100 year old ring that had cracked open. The work is well done and guaranteed. I would recommend them to any Mason.

Fix my old ring in two days. Very nice staff and brought old watches if worthy to replace batteries.read more

Hemsleys is the best jewellery store in Montreal ! Richard and his team always take the time to…read moreprovide an amazing service to their clients. I went to see Richard for my engagement ring/ wedding bands and what he found for us was beyond my expectations!

Great jewelry store! They are so friendly and helpful and have beautiful pieces! We found just what…read morewe were looking for! We'll definitely be returning!

I was greeted immediately when I entered the store. The staff were friendly and professional. I had…read morejust come from a terrible experience at Periwinkles where I was not even acknowledged so I am most appreciative that Payson & Stoughton associates were very helpful and personable.

This place is amazing! My fiance got my engagement ring here…read moreand I have fallen in love with this place ever since. The quality is the best you can get and the prices are incomparable to any other place. If you think you have a jeweler who gives you the best prices, you're wrong. You have to come to Importex because you will never get the same quality for the prices they offer, anywhere else. I recently got a custom ring with rubies and diamonds and they designed it exactly like I had wanted. The stones are incredible, of the highest quality, which you would never get anywhere else for that price. They can create literally anything, and I really mean anything. They pay attention to every single detail so you can design any piece of jewelry, with every single detail you want. And last but not least, the customer service is impeccable. Everyone is so sweet and helpful, they actually care about their clients. You will feel at home here. I usually don't leave reviews, but I wanted to take the time and give me feedback for Importex because they deserve it. They are the best!

This is the real deal when it comes to jewelry. I have been dealing with these fine people for…read morealmost 2 decades. They love what they are doing, their knowledge is impressive and they give excellent customer service pre and post purchase. I have always gone to them by appointment, but it's super easy to setup. They are able to fully breakdown stereotypes, and I never felt that often sleaze factor experienced at shopping mall jewelry stores with tacky signage of 80% off. They don't operate with heavy marketing budgets, over the top aesthetics like say Tiffany's or Birks so they do not pass on the extra fluff to the customers. I'm a price conscious customer but I will spend more on quality products AND quality people/service. We had looked at many options in Montreal for engagement ring and later on wedding bands. We were impressed how design and quality was up to par and sometimes exceeded leadings competitors, whilst often at a significantly lower cost. Especially if you have experienced jewelry fatigue from window shopping, this is the place for you. Ultimately, the products are great and customer service is superior. When it comes to purchasing gems and Jewelry, I trust no one other than Morris and the team at IMPORTEX. They know what they are doing.

They are absolutely horrible people. They wrongly pierced my daughter's ears. The wife pierced…read morethrough the cartilage of my daughter's ear. I saw a doctor and he said that she will have a permanent scar. They treated me horribly and refuse to take responsibility for their actions. The needle stayed in my daughter's ear so long because the lady lost the backing that my daughter threw up on me from the trauma. They sent me away after what they had done blaming my daughter saying that she moved when the lady pierced her ear. The doctor who does this at Tiny Tots said never has he messed up that badly due to a baby moving.