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    Bijouterie Decoste

    1.0 (1 review)

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    8 years ago

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    Magdor - Joaillier Diamantaire

    Magdor

    2.8(4 reviews)
    9.7 kmBeaconsfield
    $$

    Had a very bad experience with the owner. Before buying, be aware that there is no guarantee on the…read moreproducts. Quality of service is the worst I have ever experienced.

    Magdor also has a shop in downtown Montreal at 2025 de la Montagne…read more My husband and I had our wedding bands custom made with Magdor. We were satisfied with the final result. However, when I took my engagement ring (a family heirloom) to be reset, it was nothing but disaster. First they reset it NOTHING like I had asked for. Then, when they did the setting again they made the band so thin that it actually bent. I realize 18k gold is soft, but please. When I called to inform them of the problem, they made it seem like it was MY fault (what have you been doing to it??) and begrudgingly agreed to fix it. I took it back one more time and they reset it yet again. This time everything seemed alright until last night when I realized the stones were rattling loose in their settings. This was the last straw, and I called Magdor today to tell them that this is unacceptable and that I expect either a refund or to be reimbursed for having another jeweler fix the problem. Madame owner first tried to tell me that stones being loose in a setting is normal. Then when she finally understood that I was asking for a refund, she told me this was unacceptable, impossible, unreasonable, and she hung up on me. DO NOT EVER, EVER, EVER VISIT THIS STORE!! Do not give them your money. They are incompetent, dishonest (I'm having the ring re-evaluated and I'm just praying the stones are the original stones) and they are liars.

    Bijouterie Decoste - jewelry - Updated May 2026

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