They are absolutely horrible people. They wrongly pierced my daughter's ears. The wife pierced through the cartilage of my daughter's ear. I saw a doctor and he said that she will have a permanent scar. They treated me horribly and refuse to take responsibility for their actions. The needle stayed in my daughter's ear so long because the lady lost the backing that my daughter threw up on me from the trauma. They sent me away after what they had done blaming my daughter saying that she moved when the lady pierced her ear. The doctor who does this at Tiny Tots said never has he messed up that badly due to a baby moving. read more