we wanted an in ground pool installed before we moved into our new house. Aloha Pools made our wish…read morecome true by building our pool within a month's time. They are extremely professional and worked with us every step of the way. The prices are very reasonable and the quality of the pool is second to none. Tiffany went out of her way to make sure that we were happy with our purchase. we highly recommend Aloha Pools and spas in Paducah Ky.

I am a business owner, and very upset how I was treated with the staff at Aloha…read more Terrible customer service Cheaply made hot tubs that they cannot service after the sell. I recommend going to Crowell or ANYWHERE but this place. They don't even deserve 1 star. I had called about a cover for a hot tub I had purchased, and approached an older woman that works at Aloha. A young kid came at me acting very hostile literally yelling at me asking if I was the one that had called. As he got closer, he said they didn't have that size in back and didn't even give me an option to order. He was very rude and told me it was almost closing time and I would have to come back. It was 5:30p and they close at 6p, and I drove an hour to get this cover. Guy that worked there since age 12 needs to get another career.

I would give zero stars if that were an option. I hired Rhymer's Plumbing to replace my hot water…read moreheater, and what should have been a straightforward job turned into an absolute nightmare. During the process, they decided the plumbing, along with the valves, needed to be reworked. Trusting their "expertise," I agreed--and that's when everything went downhill. I trusted their work and left my home to run errands. The newly installed plumbing failed, flooding the entire bottom floor of my home with about two inches of water. It was a complete disaster when I returned. I had to insist they come back out that same evening to address the issue. They sent a different plumber to get the leak stopped and water back on in my home. When they came out the next day to see the damage, their idea of "cleanup" was two men, a shop vac, a single fan, and two hours of their time--completely inadequate for the amount of damage. Ultimately, I had to call SERVPRO, and it took them a full week and nearly $9,000 to properly clean and mitigate the damage. To make matters worse, Rhymer's Plumbing abandoned their equipment at my house and never returned or even called to check on the situation. They offered no assistance, no accountability, and certainly no compensation. Save yourself the stress, damage, and a massive hit to your homeowner's insurance--do NOT use Rhymer's Plumbing.

A week ago I spoke with a representative who answered the phone and asked for a tech to come out to…read moreour home to repair/replace our old water heater. I was told that a tech would be over between 3:30-5:00 that day. We're still waiting. No call-back, no anything.

As a homeowner in Carbondale, I've called on this company twice this month, once for a furnace…read moreproblem and once for plumbing. The service was excellent both times. It's my go-to company from here out. The people who answered the phone were quick and friendly. When one of them needed to make a call to check on scheduling and said she'd call me right back, which always makes my heart sink, she actually did! They got someone to my house on the urgent furnace thing the day I called, and the non-emergency plumbing problem first thing the next morning, with no fuss or difficulty. Both technicians knew their stuff, were quick with the work and efficient with the billing, helpful in explaining things and friendly about my questions. I found the pricing very reasonable. The plumbing problem took two tries, and they didn't bill me for the second visit, only for the parts, which I thought very professional. I was so impressed that I signed up for their annual maintenance agreement, which includes biannual checks on the furnace and AC and a lower visit fee. You can tell there's high morale in the company, which is rare these days and of course makes a huge difference in how well a company works and gains customers. Apparently it was bought recently by a young couple who have high aspirations for building it into a larger business. From my short experience, they're making a great start. I just hope it can grow without losing this enthusiasm!

From the owner: Call Heartland Heating, Air Conditioning & Plumbing for professional HVAC or plumbing services in…read moreMurphysboro, IL and the surrounding areas including Carbondale, Carterville, Herrin & Marion. We have a reputation of outstanding workmanship, honesty, and integrity. At Heartland, these words are not a slogan, but a way of life. Our certified HVAC technicians and licensed plumbers are all highly-trained professionals who perform residential and light commercial HVAC and plumbing projects, including service, repairs, and equipment installation, from start to finish.

Sloppy job The…read morepiping was run over and under the I beams making it nearly impossible to reinstall the insulation an moisture barrier. Tried calling owner multiple times with no response. We did pay the bill, but would still like the owner to come out and take a look at the quality of work.

From the owner: Having a well-functioning plumbing system is essential for any home or business. This is the…read morelifeline of any building, providing clean water for daily use and removing waste effectively. However, over time, plumbing systems can experience issues such as clogs, leaks, and even complete breakdowns. In these situations, it is crucial to have a reliable plumber in Marion IL that you can call for fast and effective solutions.

They showed up on time for my Full deep home sanitation cleaning, as well providing great and over…read morethe top expectations on whatever service is being requested. I definitely would recommend any of their services! Every service they provided me overly met my expectations. Their prices were very affordable and the cheapest best around.

Shedret was pleasant and professional. he did a wonderful and thorough cleaning, and we will be…read moreglad to welcome him back!