Our family decided to pursue a foreclosed house that was not eligible for a mortgage loan thru USAA…read moreor a couple other banks we tried. From my initial call with Ray, I felt comfortable with his knowledge and ability to help us close on the house we wanted. He stayed after hours to accommodate my work schedule and to walk us thru our modified mortgage options. Andrea was incredibly organized and amazing at running our numbers. Communication was great through our closing process. I would definitely trust Ray and Andrea with future mortgage or realty needs. Will recommend.

This company deals in Unethical Business Practices !…read more Do not use this Branch or any other Branch of CMG if you want to be scammed, lied to, ignored, and not followed up with. Oh and don't even try to go to their Corporate Offices, waste of time. They do nothing. At the end of the day, twist your issues around to say nothing wrong was done to suit them. But, it appears Danielle Padilla no longer works there? They tell you you are approved for conventional loans, then at the last min when you have sold your house shave movers booked and nowhere to go they tell you you can't get a conventional loan and have to take a "B" unconventional Loan at 11%. But they tell you you can refinance when you sell off a property that is rising your debt ratio. When you go to do this you are run around over 2 mons. giving you no information then out of the blue telling you that in the State of Texas you cannot refinance for six (6)mons ? Shouldn't they know this? Forget contacting the Manager Danny Caro at this Branch when complaining about his employee /agent Danielle Padilla for not following up and returning calls, emails, he does nothing. They just try to make you go away and brush everything under the carpet. Beware!

Millie Garcia is a true professional and is extremely knowledgeable! She will guide you every step…read moreof the way and explain the entire process.

From the owner: The Reverse Mortgage Ladies Team is your premier reverse mortgage team located in El PASO, Texas…read more The experienced team members here are committed to quality customer service and putting the needs of the people it serves first. Reverse Mortgage Ladies will always adhere to the highest degree of integrity in all business dealings. When it comes to Reverse Mortgages, education is the key. Reverse Mortgage Ladies's pledge to you, is to complete the education process, so you are able to make an informed decision. Reverse Mortgage Ladies always encourages prospective clients to invite family members to be a part of the discussion during the education process.

Vicki is the best loan originator we have ever had the pleasure of working with!…read more Thank you so much!

That's sad you can't identify me with my name up in the corner and my house closed , miraculously,…read moreless than a month ago. But right on par with all the other "work" and why would I contact customer relations that isn't even a local number so they can give me a hogwash reply too like yours that you can't identify me?