Ordered what I thought was an OEM sub panel for a Hot Springs Grandee. Not what I received. I was…read moregiven a 100 amp panel with two breakers. I could have bought and built that myself for a couple of hundred dollars. Paid $650 for their panel. Website says spa parts are not returnable, which the panel is listed as. I was contacted by the company and they offered a return....unfortunately, after it was already installed. I had the electrician out, and since their policy was that such parts are not returnable, I decided not to take a risk with buying more equipment and hoping they would take it back. Disappointed customer. Feel mislead. :(

I called upon this retailer to help me reassemble my "Springfree" brand trampoline. I set up an…read moreappointment for them to come out and they were on time. I had saved the original boxes the trampoline came in and used them for when I moved back to Indiana from Arizona. The original company where I bought it was Tree Frogs Playground Equipment and they had taken it apart for me and put it back into those original boxes. Recreation Unlimited had no trouble reassembling the trampoline and finished in record time. They were no issues after assembly was completed. I am 100% satisfied and would recommend them and use them myself again.

My homework & hunting ended when I visited Tom @ HOMESTEAD BARNS in Peru IN…read moreMy inspector Buddy checked out the construction and I went forwardfrom there My Lil House was built and delivered any scraping. Or dents were quickly and perfectly replaced or repaired Everyoneis so kind and nice to work with. My Lil If you need a structure go see TOM AT HOMESTEADBARNS. You will be Happy you did. Cat Smith Galveston, IN .

Will never do business with this franchise again. The local who runs this particular operation is…read moreshady in my opinion. I initially tried to buy a nice repo but was told it wasn't available yet. When I looked at it, the unit was full of previous owners junk that obviously was too big a burden to be emptied for a cash sale. I figured out later why he wasn't interested in selling me that one. I looked around a bit but kept getting directed back to "a smokin deal" that would include a ramp that the "home office didn't need to know about". Told me he would bring it over after unit was delivered? Hmmmmm...that made me a little uneasy about his integrity. I purchased the unit and had it delivered nonetheless. I was told they deliver and setup as part of the deal. Perfect I thought. Unit was delivered and set on property, they put a small level on the floor, threw a few scrap blocks of wood under it here and there and say "what ya think"? I have no idea I don't have my readers with me and could not see the level readings. Im assuming they know what theyre doing as they do it everyday so I say it looks good to me if it looks good to you. The next day my neighbor and a contractor Im having some work done by are looking at it and laughing as I walk out to greet them. Whats so funny I ask jokingly? They both said "your shed is leaning buddy". I take a look at what they're talking about, sure enough its way forward leaning. My contractor puts his 4' level on the outside corners of the building to see how far off the building is. 1/4 bubble off! Wow! No problem right? The salesmen (Tom Lennon) who sold it to me assured me "no worries, if you have any problems I will make it right". So I give Tom a call and right away he has a negative attitude about it. Asked me if I put a level on it? Ummmm, that was your job I responded. You were responsible for delivery and setup. He told well he couldn't come today but could in a couple days as he wasn't gonna pay his delivery guy to come back out. The day he says hes coming he was not here at time specified. Instead I get a text that says be there within an hour. I respond I have alot to do and he responds I will get there when I can. It amazes me how prompt he was before the sale and the getting paid part. But now Im just "whenever I get there".. He shows up in the last 5 minutes of the "within the hour" with a bad attitude marching thru my property with his level asking me again if I put a level on it in a condescending tone. I then told him to leave as he was not going to talk to me that way. He got even more condescending as he got further from me on his way off my property, making the remark Im wasting his time! Had the nerve to tell me he'll fix it yet he didn't put his level on it to see its not right and continues to act as if I don't know what Im talking about. Why offer to fix it then? Come to find out, he personally bought the building used from someone and put it on the business lot. It wasn't a repo afterall. Having me write the check in his name should have been my 1st clue. Well I got the free ramp that the business "didn't need to know about" and his "when I can get there" schedule as well as a bad attitude all AFTER I paid for it. My contractor had it level in 2 minutes. 2 minutes was all it took to make it right. I will never again "waste" Tom's time.

Customer service is excellent. Their staff is so knowledgeable and can answer your questions…read morequickly and make the perfect suggestion. Very attentive and not pushy. The Carmel store is so nice!

Well... We love our hot tub, which we purchased from Family Leisure a few years ago, but it…read morerecently stopped working. I called and spoke to Nathan and I just knew it was going to get fixed, although it has been out for months. Dillon came out and diagnosed the problem. He was very nice and full of good information. During this time, I bugged Nathan about the progress being made on the parts I needed to be ordered. Then Josh came out yesterday and worked tirelessly in very tight circumstances to diagnose the problem, promising he would be back the next day. Well, he came this morning and was just incredible. I'm not sure, but I think it was not what he was sent to do here, but after many tries with my outdated electric and other things,( including an old bandaid on the heating element), he diagnosed and FIXED my HOT TUB!!! I am a loyal customer and hope to shop for more things soon. Great Customer Service! Hard to find these days and wonderful to experience.

We visit Tuttles at least three times a year between November and June and more frequently during…read moreharvest season. Inside offering of fresh donuts and quick breads are very good. Apples hare the reason we keep coming back. So many varieties and helpful information about each. Their rewards program have worked out well for us. The lunches during summer are a good reason to bring a group. They have fresh service down to a science. Parking is well managed. For us it is important to be close since some of our 65+ YOs can't travel too far. Restrooms are sufficient and immaculate! Strongly recommend you don't bypass this location during off season. A great location for butters, jellies, jams, baked goods and frozen Fisher meats. Plus if you are seeking frozen fruits their freezer section is terrific.

Going in off-season was a risk as far as choices of items and all of that. We went into the Farmer…read morestore and got several items, including a new type of Apple called and ever crisp. It is not as good as a honey crisp but It is supposedly a winter version of it. We also stopped in the café for the apple cider donuts very good as always, helpful staff, and very friendly.

During the vegetable season they are a great place to pick up fresh veggies for dinner. Love to get…read morefresh tomatoes from them. The cashiers are always super friendly. If the snack area is open thats a plus too.

We went to the fall festival at Waterman's Family Farm on their last day of operation in November…read more There was not much going on in terms of vendors and activities as they were readying to close for the season. There were some carnival rides available to ride and they seemed to be a bit old, outdated. The fall festival is definitely geared towards children and we didn't find many adult activities available. We enjoyed looking at the pumpkins on the tram ride and having a hot apple cider. Next year I would try a different fall festival/ pumpkin patch.