My wife and I had Dustbusters Duct Cleaning replace and install new ductwork in my attic, and they…read moredid a great job. From the start, they were easy to work with, showed up when they said they would, and their pricing was very reasonable. A special shoutout to Eric, who handled the installation. The work was done in the middle of summer, and anyone who's been in an unconditioned attic in the knows how brutal the heat can be. Despite the tough conditions, Eric worked hard, stayed professional, and made sure everything was installed correctly. It's refreshing to find a company that delivers quality work, sticks to its schedule, and charges a fair price. I wouldn't hesitate to recommend Dustbusters to anyone needing any air quality needs.

If there 10 stars to rate Dustbusters that would be what I would put. We are in a relatively new…read morecondo, that was suppose to have had ducts cleaned. The dust was black and we were have allergy problems. Called Dustbusters in Ludlow, MA and set of a time. They were on time and got right to work. They talked to us about our problems and what needed to be done, including dryer vents.. Good thing we did because we could have had a fire caused by the ducts. They had to come twice and still didn't overcharge us. I would recommend them in a heartbeat. Professional, Friendly, Cooperative, and Informative. Good for you Dustbusters. Marilyn C.

We have been customers of Berkshire Heating & Air Conditioning for several years, and have had very…read moregood service in the past. However, today I would like to highly commend the visit for a PM that Jayson performed. He provided a 2 1/2 hour service inspection which was extremely thorough and comprehensive. His knowledge is outstanding and his professionalism is to be noted. He answered questions so that I could understand them and he truly explained everything he was doing throughout the inspection. The company is certainly lucky to have a technician of his caliber. Vicki S.

My autistic daughter is a longtime customer of Berkshire, with an expensive plan. Her Lennox gas…read morefurnace needed a new fan motor at a Berkshire quote of $2400. There was no negotiating on that price, even mentioning the price of gas to travel to Springfield,MA from West Springfield! Seriously! We sought out a separate quote with a local company, and the job was done quickly for $1600 including the new fan ordered from Lennox. I see a big problem with Berkshire 'abusing' the trust of longtime customers who expect they are in good hands. Other people at the Hampden East complex Nassau Drive have reported dismay with Berkshire and urge customers to go elsewhere. Thought you should know. Barbara Dautrich Carol Dautrich 98 Nassau Drive Springfield, MA. 01129

They Installed a new gas furnace we converted from oil to gas seven years ago we pick Baystate…read morecomfort heating because James was great and nice They weren't the highest they weren't the lowest he was neat and clean an installation I would give them four stars on installation but seven years later I called on December 20 for a service call because my pressure relief valve and expansion tank had a leak1/2 gal of water a day I back three times Trying to get A normal service appointment They had no curb decency no Courtesy return calls I know we can't service or when they could get to us so I had to go somewhere else on Jan 12 So an installation and give them four stars but on service well best of luck

Had the pleasure of finding BCHC doing an online search last summer. Of course our central AC went…read moreout on the hottest day of the summer. James showed up very shortly after we talked on the phone. He was able to diagnose the problem, run and get the part needed and have the AC back up and running in next to no time. Within a couple hours of the initial call we were all set. James honesty and patience in explaining what was needed was extremely appreciated. Doing business with him again this year for an AC tune up before the heat hits.

My first time using this company was terrific! Arriving at 9:00 on the dot as promised, the two…read moreservice people introduced themselves, explained step by step what they would be doing, and started the job. They were friendly and efficient, showing me before and after photos of my ducts, giving tops suggestions to me on how to minimize vent dust accumulation and how to choose a more effective filter. It was a pleasure having them do work in my home.

If I could give it a zero star I would! They were cleaning my hood system for years, and when my…read morelandlord decided to redo the roof we then realized that this company was not cleaning up on the roof Shute....at all ever! So the grease had collected so much so that there were piles of grease on the roof! That could've caused a fire! Never again!

Ed and his crew do excellent work. They are professionals in…read moreevery respect, and operate with care and thoroughness in my home. My wife & I are repeat customers and such will continue. Bottom line: when Ed & his crew are here your home is safe, your wife is safe and your possessions are safe. Well Done.

From the owner: Please check out our website "www.ReilClean.com" for all of the services we offer.read more

After moving in a new place, I called him to check out my radiators and furnace due to reviews I…read moresaw. He came out and only did something to adjust the water on the furnace, didn't look at my radiators which is where my concern was. I brought him in the bathroom to see what I was asking him to look at. He said he saw it through the vents. Never even looked at it and charged me $100. He also said he would give me a senior discount. Think I got that? I got nothing and he got $100. Don't do it. This guy is not cool. Don't know who showed up at the other reviewer's homes because it couldn't have been the same guy. I was so shocked I couldn't even speak for myself.

I had such a wonderful experience with Integrity Heating and Cooling. My hot water heater went…read moreunexpectedly and I called Mike the same day hoping he could check it out and he was able to squeeze me in that day. When he arrived, he noted that it had to be replaced as it was corroded at the bottom (and water was leaking). He purchased one and had it installed the next day! I know not everybody is always able to make accommodations like that, but I appreciate him taking my small children into consideration. He was reasonable, reliable, and efficient. After he completed the job, he also followed through the next day by checking in to make sure everything was working properly!

I gave them a "1" but only because they did not have a "0". I stayed home waiting for them for two…read moredays and they never showed. I corresponded through Yelp with someone named Ivan. He kept messaging saying he would see me later in the day for two days and finally never showed or called or messaged me anymore. I would not recommend them to anyone based on their non-existent customer service and care. Not a way to run a business if you want to be successful, in my opinion.

From the owner: Our Mission: Our mission is simple – to deliver thorough,…read morereliable, and affordable air duct cleaning services that improve indoor air quality and contribute to a healthier living environment. We believe that clean air ducts are essential for a comfortable and safe home, and we take pride in our ability to make that a reality for our customers. Why Choose Us? Expert Technicians: Our team is composed of highly trained and experienced technicians who use advanced equipment and techniques to ensure a comprehensive clean. We adhere to the highest industry standards and are committed to continuous education to stay at the forefront of air duct cleaning technology. Customer-Centric Approach: At [Your Company Name], we put our customers first. From the moment you contact us to the completion of your service, we are here to address your needs and answer your questions. We offer personalized solutions tailored to your specific requirements and strive to exceed your expectations. Commitment to Quality: We take pride in our work and are dedicated to delivering the highest quality results. Our meticulous cleaning process ensures that every part of your air duct system is thoroughly cleaned and inspected for optimal performance and air quality. Transparency and Integrity: We believe in honest and transparent communication. Our pricing is straightforward with no hidden fees, and we provide clear explanations of our services and recommendations.

H&D have replaced my aging oil furnace and air conditioning, as well as a new water heater most…read morerecently. I have their service plan, and for a reasonable price they come out and take care of the HVAC components on a regular basis. The technicians have always been straightforward with me, and I've had zero problems with everything except a whole-house humidifier, which needed to be replaced and re-routing of the drain hose, and they stuck with the problem until it was taken care of. They've always been responsive, and have a collection of great techs who are polite, respectful of property, and friendly. I would recommend them for sure.

DO NOT TRUST HD Air !! I recently had them come to my house because the heat wasn't working... ends…read moreup the gas wasn't on, duh (I'm a widow, I don't know these things). I was charged $99 for this even though they originally installed the boiler. This young man, Gabriel, sent a co-worker (Nicolas Bujda) to check out the system. To make this complaint shorter: The estimate of installing a new boiler and a new hot water tank came to $18,000+ WOW. I told him that I can't afford that. He said don't worry, we can finance you. I thought he meant through HD Air. After a couple minutes he was viewing a few loan companies without my approval. Here we go, this is the better choice $196/mo. I asked how many months and he stated 15 YEARS!! I'm 66yrs old, I dont want a 15 year loan OMG do the math and its over $34,000! Furthermore, after he left, I received a invoice in my email with a breakdown showing that he was hoping to charge me $3,293.00 for a 40 gallon water tank. OMG Now, 2 days later, I'm still receiving cellphone calls from unapproved loan offers from multiple companies. MY CREDIT IS RUINED BY THESE UNAPPROVED APPLICATIONS. I AM FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU

I called Whip City Cleaning Service because I had walked halfway into my house, leaving what I…read morethought were big mud stains. I had just put down expensive light wool carpeting and wondered if I had ruined it. I called Rich, got a speedy appointment, and he was right on time. He cleaned one total room and cleaned the mud out of everywhere I had walked. After he was done, he told me it had not been mud, it was motor oil I had tracked in! There was no trace of it left anywhere, he did a superb job. His price was very reasonable, and I will use him for my whole house next year. I cannot recommend Whip City Cleaning Service highly enough.

Rich was great to deal with! He worked with our difficult schedules and cleaned our bathroom and…read morelaundry tile floors after 20 years and they came out great! A last minute request to do our stair carpet and it looks brand new...no need to replace it just yet!! Thanks Rich, we'll be regulars for sure!