John quoted me a price to grind stumps and remove everything overhanging the house. A few days prior to his arrival I contacted him and told him I didn't want any commercial sized stumps grinder being towed behind a truck to get to my stumps because they would have to drive a truck up my lawn, tearing it up in the process. I requested that he bring a smaller standard sized walk behind grinder to which he stated that wouldn't be a problem.
Upon arrival on the day of the job he immediately said that because the hand unit is more time consuming for him he requested an extra $50.00 to which I replied that I wouldn't be paying him more money and if he can't do the job then I'll get someone who can. Reluctantly, he elected to proceed with the job.
Then while he was up in a giant tree in my front yard I requested that he drop a branch that was overhanging the house to which he said (from waaaay up in the tree) that it would be an extra $35.00 to drop the branch. Again I told him that I'm not paying him more money than what we agreed upon. He then said that he's not dropping the branch and proceeds to cut off the smaller limbs that were going toward the house in a haphazard way that had them falling into my landscaping.
He was obviously pissed because he tried to squeeze me for more cash twice throughout the job and I wasn't budging from the agreement.
Keep in mind that this company doesn't come equipped to handle real work. No bucket truck for ANYTHING. John literally climbs into every tree, which takes the better part of an hour + if you have real work. They also don't use a mulcher for the branches. They just chop up everything and put it on the back of a super small trailer. The trailer is something akin to a trailer you would haul a jet ski on. You will MOST DEFINITELY get squeezed for more money as the job progresses.
He also subs out his stump grinding work because when I initially discussed having a hand driven grinder brought out as opposed to a commercial one, he said he will "reach out to the stump grinding guy". The people who showed up also left a great deal of stump that I'm discovering now that I'm getting rid of the wood chips.
In conclusion, this business is not equipped to handle tree work. They don't have their own equipment, to include bucket trucks and grinders. John will literally climb your trees and cut down branches but also try to price haggle you throughout the job.
I will NOT be recommending this business to anyone or use them again. read more