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    Jim's Landscaping

    5.0 (1 review)
    Closed Closed

    Services - Jim's Landscaping

    Construction or installation

    Disease management - shrubs

    Greenscape construction

    Jim's Landscaping Photos

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    12 years ago

    Helpful 1
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    Tomlinson Bomberger Lawn Care & Landscape

    Tomlinson Bomberger Lawn Care & Landscape

    2.7
    (26 reviews)

    The sweetest, most understanding pest control everrrr…read more.. Spoke to Angela---- what greaaat customer service, absolutely, 10 stars if " it" would allow that ! THANK YOU SO MUCH!!! ***** UPDATE!!! ***** Another caring call this am From management ! Thank you! Truly; clear headed management here & wise employers & employees. Gotta KUDOS AGAIN! Thanks for resolving all. JUST CALL EM THEY ARE SOOOOO ACCOMMODATING

    I had a great experience with this company during my first year of service for both lawn and…read moremesquito treatments. I always received advance notice before applications, and everything was handled professionally. Unfortunately, my second year was a completely different experience. I was unaware that my plan would automatically renew, and the first application was performed without the advance notification I had received the previous year. I accepted responsibility for not knowing about the auto-renewal policy and paid for that first service. However, after attempting to cancel both my lawn care and mosquito plans by phone and email, additional services were still performed and billed. I had to dispute those charges despite having emails documenting my requests to no longer receive services and to go elsewhere. What was most disappointing was the customer service. Instead of helping resolve the issue, the accounting/office manager (Angela) mainly argued with me, called me childish, and dismissed my concerns by saying, "It's just a lawn, it's not like we killed your dog." I found that response unprofessional, unnecessary, and oddly specific. The company also claimed appointment confirmations and invoices had been emailed, but I never received them despite checking my inbox, spam, and junk folders. Interestingly, I received invoicing emails the year prior, and unwanted promotional emails were delivered without issue. It's unfortunate because my experience during the first season was excellent, but the change in communication standards, and poor customer service I encountered mean I will no longer use or recommend this company.

    Jim's Landscaping - landscaping - Updated August 2026

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