1. Jim's Gems

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    Kirksville, MO

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    Jim's Gems

    4.3 (4 reviews)
    Closed • 9:00 am - 5:00 pm

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    9 years ago

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    Jim S.

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    8 years ago

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    5 years ago

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    8 years ago

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    Gardner-Collier Jewelry

    Gardner-Collier Jewelry

    2.8(5 reviews)
    0.0 mi

    I took my ring in to have the posts fixed as they were wearing down, after I picked up my ring and…read moregot home, one of the side diamonds had fallen out if it. I examined it under a magnifying glass and there were big chunks of gold missing from around the sides and it had deep scratches over the side. I returned it to the store and they did fix it. However, when I picked it up this time the ring was smaller and the top height and thickness on both rings were ground down at least an 1/8 of an inch and the posts that they fixed the first time were ground down flat again. This is very upsetting when your ring has always sat up higher and now one is almost flat on my finger. WILL NEVER TAKE ANYTHING THERE AGAIN!!!

    Gardner-Collier is the first jewelry store from which I remember receiving jewelry. Since…read morechildhood, I felt so special wearing their beautiful jewelry and could not contain my excitement every time I recognized a Gardner-Collier box in the gift pile! Fast-forward 20 years later, while I don't live in Kirksville anymore, I continually order (never had a problem receiving, either!) and stop in to make a purchase when I'm in town. The entire staff is so wonderful and have always gone above and beyond to help not only me, but my family. I completely trust and have confidence in this jeweler and stand by their product and service! My only issue is that there is always too many items in the store that I want to purchase:) This store is hometown business at it's best!

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    Gardner-Collier Jewelry
    Gardner-Collier Jewelry
    Gardner-Collier Jewelry

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    Gordon Jewelers

    Gordon Jewelers

    3.7(3 reviews)
    84.7 mi

    February 2026 As a person that strives to buy from locally…read moreowned businesses, my personal warning is to stay away from Gordons Jewelers, Boonville, MO. In September 2025 I purchased one of their mediation rings ($200+}. The ring broke 4 months after the purchase. When I went into the store (Feb. 08, 2026) to request a repair or replacement, I was surprised by the lack of customer service, as I was told they would "get me a quote" for the repair. When I raised concerns that I just purchased the ring 4 months ago and was not expecting to pay for a repair, they replied that we will have to look at it (they were looking at it, and the jeweler was right there). I again expressed concern that I would be expected to pay a repair on a ring that was purchased 4 months ago. I asked if there was another ring in stock (they did not offer another ring in stock) and when I asked for them to check, they said that there is not another ring in that size in stock. They also did not offer for me to choose a different ring for replacement. When continuing to ask questions, I was told it would be MONTHS before they know IF I would have to pay for the repairs because the company that Gordon's purchased the ring from is in Canada. This was not my first purchase at the Boonville Gordon's (so I am a repeat customer). But this will be my last. Beware of purchasing at Gordon's in Boonville, MO. If you choose to shop there, my personal experience reflects an extreme and disappointing lack of post-purchase support and customer service.

    New Raving Fan! As I…read morewas hustling to find a College gradation gift for my son, I recalled him mentioning his want for a higher quality watch. So I prepared to drive to Columbia (I live in Boonville), as I'm accustomed to doing with my larger purchases. Before making the drive, I googled watch stores in Boonville and found Gordon Jewelers. "Audrey" answered the phone and provided insight into their watch selection; genuine customer service over the phone. (This type of great service is becoming too rare in todays retail) I arrived an hour later and had outstanding service from Mark, Audrey and two other ladies (didn't get their names). Yes, I would expect Customer Service to show/explain the product; however I'm extremely excited that I found the watch I need, at a price I like AND got it engraved, AND gift wrapped!!! All within about an Hour! As I was waiting on the engraving, I was shown some (engraved) cross-necklaces that will be awesome Christmas gifts for my daughters. Hey Folks, they have Christmas sales, Check Them Out! I'm so glad I made the call! Thank you Mark, Audrey and the Gordon Jewelers Team! Raving Fan, Raymond Sosa

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    Gordon Jewelers
    Gordon Jewelers
    Gordon Jewelers - Gordon Jewelers located in beautiful downtown Boonville, MO! 406 Main Street

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    Gordon Jewelers located in beautiful downtown Boonville, MO! 406 Main Street

    Boyer's BootnShoe - Worn top of tongues on pair of Timberland boots.  Doesn't appear to be genuine leather.

    Boyer's BootnShoe

    4.5(13 reviews)
    67.3 mi
    •$

    These people are great. Super friendly. I had a bit of a drive to get there. I was dropping off a…read morehat to get shaped. In learning of my drive, they were able to work me in so I didn't have to make another drive to pick it up. I'm not someone that easily interacts with others but they made me feel right at home, great welcoming smile. I was charged about 1/3 of what I was optimistically hoping to spend. I should have brought my boots also. Even though I have no immediate need, am hoping I end up there again.

    9/21 - Final Update: The owner of the business personally contacted me to apologize for situation…read more We spoke for a few moments and he was sincere in stating what occurred is not how he wants his business to treat any customer. He indicated, however, that my work request is not a task that his staff normally completes which may have been part of the reason it was not completed. Regardless, I am deeply grateful to Boyer's for making the outreach and sincerity of all apologies offered in response to this situation. Given that I do not current have any boots in need of tapering, I do not know if I will make a second attempt to have them narrow any boots shafts in need of such in the future. I do recommend that a clarification to their website for this service be made if needed. ________________________________________________________________________ This is an update to my initial post. On 9/14, I sent a letter to Boyer's detailing my experience with the company but did not ask for any specific action to be taken as I do not know where responsibility falls. I received an email from "Z" on 9/18 apologizing for the situation and explaining why it occurred. "Z" did note that the situation is not one the business wants for any of their customers and asked, in so many words, if I would be willing to give them a second chance for my business. Unfortunately I have sent the boots elsewhere for alterations and I can not cancel the work order as I have already paid for such. At the moment, I do not have any items in need of work but that may change rather soon. I am, however, deeply appreciative of the response to my efforts to apprise Boyer's of the situation.

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    Boyer's BootnShoe - Worn padded collars of same Timberland boots.

    Worn padded collars of same Timberland boots.

    Boyer's BootnShoe - Boyers Repair Department

    Boyers Repair Department

    Boyer's BootnShoe - Four of the five generations of the Boyer's family

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    Four of the five generations of the Boyer's family

    Jim's Gems - jewelry - Updated October 2026

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