HIGHLY recommend this dealership! My salesperson and the sales manager were both extremely helpful…read moreand made the process as smooth as it could possibly be. I will definitely recommend this place to family and friends and buy from them again in future!

I brought my car in for some repairs following an animal collision (relatively minor body work and…read moreradiator replacement). After 3 weeks and being told a half dozen times that "it'll be done tomorrow", I was finally able to pick up my vehicle. Immediately upon receiving the vehicle, I noticed myriad issues in the work that was done: one of my fog lights was sitting loose in its socket, obviously missed during repairs. My hood and A-pillars had new, symmetrical paint chips on both the passenger and driver side, clearly caused by some tooling. My roof above the windshield had a fresh dent. Upon bringing these issues to the attention of the body shop manager, I was completely written off. He admitted that the fog light was missed during repairs but tried to tell me that the symmetrical paint chips were caused by rocks while driving. This is clearly impossible, as the chips are on the trailing edge of the hood and are perfectly symmetrical on either side. Unacceptable quality of service and extremely poor communication. Take your vehicle elsewhere if you need repairs.

My experience at Mazda Greenfield was amazing! Tracy the finance guy is the best I have ever dealt…read morewith! Go see the guys here if you are looking for a car and want to excellent customer service!

Date of visit: December 27, 2025…read more We stopped here mostly on a whim, not expecting to buy a car as the last Mazda lot we perused didn't have anything that we would consider for less than $40K. Since it was on the way back to the freeway anyway, we didn't think it hurt to stop in quickly. Our salesperson was Zach, who was very young and frankly, we had to guide through much of the process. My husband told him what he was looking for and Zach located a CX-5 and brought it out and my husband loved it. Having already done his research on the car, he was okay with moving ahead if we could agree on a price. During the test drive, Zach had told us that they were really motivated to sell since it was so close to the end of the year but when it came time for price, he told us there was no markup on the car. If that was really true, why do we even have to talk about price? We went through a couple rounds of negotiations (it really felt like my own personal version of "Deal or No Deal," minus the ladies) and finally came to a price that was close enough to what we would have gotten through Costco Auto, but not before they tried to push the various protection plans on us and some inconsistencies in the financing percentage. As we really were not expecting to buy a car, we explained that we had a party to attend and we needed to be out in about 75 minutes. If that wasn't doable, we would have to come back another day. They did not meet that time, but got close. Though we would have been out sooner if Jeanne in Financing did not try to resell us all of the same things that we declined with Zach, plus some extras. I do appreciate their working quickly to get us out on a Saturday night, but did not love the back and forth where we talked to Zach and Zach talked to his boss and came back with another offer. And please, I've been driving since before Zach was born, of course there is markup on the car!

I am a new used car shopper new to using all the phone apps for shopping online and purchasing cars…read morewith the touch on the screen. I ended up with a cars I wanted to see but sold on me, or getting a bad sales rep who couldn't answer my questions nor felt I was a potential buyer. Then I happened to get lucky that two vehicles I was interested in were at Serra Toyota. I had a lot of questions on the vehicles since I only had info from online. I needed to see more of what I was interested in. I then went inside to the sales floor where I met Cheryl. I explained to her that I wanted to check out two used sedans they had, and needed to know more on what certified used / preowned vehicles meant. It was new to me. She explained all the questions I had about buying a used car and then explained to me the certification process. After learning about what checks the cars at Serra went through and the warranties and backing of their work. I was more comfortable about the certified cars they offered. After test driving and getting technical questions about the Sedans I was interested in I settled on getting a 2024 Camry Sedan. Really a great car which I love and enjoy. But I may not have bought w/o getting the personal touch offered to me and being able to answer my questions so I know I found what I want.

Five Stars. I can't say enough about this team. They really helped us get into the car we wanted,…read moredespite some issues on our end. I can see why they are always so busy, and I really like the way they do business. I'd send anyone there. Thank You Zach J and Team!

Counting the car for me and cars I've co-signed for my sons, I've purchased four from Wilde between…read morethe summer of 2022 and the spring of 2024 (one new, three used). All have been with the same salesperson, Big Mike. I couldn't be happier. Before the first car we tried multiple dealerships. It was the mixed bag of awfulness that makes people like me dreading buying cars. Got a recommendation to go to Wilde and ask for Big Mike. Saved us. A year later, we needed a new car. Since Wilde is almost an hour from our house, the market had changed a lot in the intervening year, and weren't buying a used car, we tried looking at other places. Ended up calling Big Mike. He calmly addressed our needs and we drove away happy. Bought our third used car from them just a couple months ago. Obviously, there are a lot of negative reviews for Wilde. What do I make of them? Well, if I'm honest, I do t know if I'd go to Wilde if I had to play roulette and take whatever salesperson walks up to me first. I've never seen anything bad, but the place doesn't have a vibe of excellence that would put me at ease. I've worked with three difference finance agents. Wild variety of experiences--even the guy we used twice was different each time. Again, nothing unethical or problematic like I've experienced elsewhere, but rather I'm willing to put up with "ok" because I know I'm getting fair treatment on the front end of the shopping experience. Two years after buying used and a year after buying new, I'm still happy with the cars. (It's the used car market--and there's no guarantee with the used car, so I've taken a risk and got lucky.) could have turned out bad, thankfully it didn't. New cars come with some free routine maintenance. Service has been fine. Again, nothing "wow" but also no red flags or anything to complain about. People are friendly and seem knowledgeable. Even so, once my free service is over, I probably won't drive an hour to get my car serviced.

DO NOT BUY A CAR FROM WILDE! I've purchased my last 3 cars…read morefrom Wilde over the last 15 years. But regretfully the once good service department has gone down hill to the point where they are overcharging for work performed. There service department is no longer to be trusted. On two occasions I confronted there service tech and had I not been knowledgeable.... the manager would not have apologized and took hundreds off the bill. I have hoping to buy a 4th vehicle from them but I have lost all respect for this dealership!

Lisa, our salesperson, was a great help. She guided us to a great vehicle choice and we are very…read morehappy with our purchase. Financing department was awesome and couldn't have been more helpful. Our only negative feedback is that the car should have been detailed a lot better. It was late on a Friday night and I'm sure everyone wanted to go home, but the following morning, we noticed that the interior was pretty dirty - certainly not as clean as it should have been after a detailing/sale cleaning.

John Paul service dept let's "friends" bypass the line while customers who have been waiting have…read moreto watch and wait.. it seems there is no regard to "customer service" when "friends " are in line...

Date of visit: December 27, 2025…read more In our latest adventure of getting a new car, we headed down to the opposite side of town to test drive a Rogue. We were greeted by Kip (there was a second salesman that also tried to get our attention but he was a couple seconds too late while he was on his phone) who handled the entire interaction with candor and professionalism. I really appreciated that he let us go on the test drive without tagging along--I would not have been bothered by his presence, but we tend to do our research in advance so there usually isn't a ton that we need the salesperson to advise on in terms of features. After the test drive, we explained that we were considering a couple different vehicles. He brought out his boss who reminded us of the time of year and motivation for closing deals by year end. My husband liked the Rogue, but he didn't love the Rogue and we ultimately passed on the vehicle but overall had a good experience.

Well... well... well... I do have mixed feelings when it comes to this particular dealer and to…read moreNissan in general. And let me preface it by saying that I do enjoy living in our rural area now, but first few decade of my life I survived in denser populated areas and it came with a bit of adjustment and the ability to easily locate and subcontract dependable mechanic or a plumber is never the highlight of my day. Lower crime rates and affordable property values were the selling point. Now let's just say I am not teaching anyone to do business, just on my end it feels like certain approaches are not just less orthodox than the others, they are plain weird. Say someone diagnosed your Nissan issue and told you to buy the OEM Nissan parts to be installed. Where's the best way to go? To the official site of the manufacturer, right? The correct answer is it all depends. Imagine that after following the instructions to a t and ordering from the official Nissan's web resource you receive odd emails from Michelle @revolutionparts from email originating not from Nissan's domain but from revolution parts and if you ever try to check the status of your order it briefly redirects you to Revolution Parts and only then gets to Nissan. Sounds like a typical phishing model. To add insult to an injury it feels like Michelle genuinely stalls your order stating every couple hours that some parts are missing and some are not correct and suddenly stops communicating for half a week at a time. Then gives you the shipping date and after you do not get tracking info you try to reach back to be met with silence. Kudos to David Oliphant who made the things right, hence the second star. However few questions remain. Appears that Nissan partners with Revolution Parts which is Arizona-based automotive parts and accessories e-commerce platform not famous for good deeds, but for humongous data breaches. Last one happened not long time ago at the end of 2025 and affected more than 5.1 million of its customers. None of it is being divulged during the order being placed and Nissan pushes non-suspecting customers for failure without their knowledge or consent, should I have known that I'd have ordered parts elsewhere or let someone else do it for me. Another curious matter is why aren't there common parts available closer to Idaho in Salt Lake or Boise, why was it subcontracted through Revolution Parts to a dealer in a city of 37 000 located 1500 miles away? Do they have bigger warehouse or do they act as the processing center? Another challenge for me personally is to understand why the alternatively blessed parts were sent to me from the location in Memphis which is in a different state and even further away and at least 600 miles away from this particular dealer? This guys are truly horrible and I think they stall your order while they order cheap stuff from ebay to resell to you, one of the sensors they sent me looked used. Next order went to them I asked to either send it already after it it had been pending for a while or refund me and they chose the refund as an option. Very fishy.

Very helpful. Didn't sell me stuff I didn't need. Answered…read moremy questions about my vehicle. Even gave me a discount on the service I had done. Clean and comfortable waiting area. I will continue to have my service work done here.

I had appointment for routine maintenance at 1230pm on Saturday. At 140pm I asked the guy at…read morecounter if my vehicle was complete, he stated "that it had not even been started and it would still be a couple hours before it would be finished... There is nothing I can do about it, we are overbooked" was his response Three plus hours for oil change and tire rotation?!?...with a scheduled appointment and a prepaid maintenance plan. Ridiculous, worst service I have experienced

Terrible place to do business. They lie. Don't show up for appointments or return calls. Sold me a…read morecar that was certified. A few days later, paint was peeling and car had rust. Took car to a repair shop and found out car was hit in rear. The car bumper was replaced with the wrong bumper. Worst customer service ever.

I would first like to start this review with its sad that I've been going here for quite some time…read morebut this last experience was bad. I sent my fiancé with my car because an appointment came up for me last minute for an oil change. The service advisor thought it was ok to lie to her to try and upsell tires. He told her that the tires were not all season to simply promote a special instead of being truthful. He also proceeded to delay service for an oil change causing her to wait longer than necessary. He also apparently got an attitude when she presented a gift card they sent me in the mail's which is just not how you do business. I will not be returning due tot hear shady practices. What made it better was days later I got the actual technicians report who states tires were in good condition.

Very professional dealer. The loan business manager very knowledgeable and helpful. Gave great…read moreadvice.

Great service as usual. I came here for my oil change during a work day and they offer WiFi service…read moreand complimentary coffee and refreshments.. Also test drove a car here before purchasing one and they were very helpful. If you bring your car for an inspection or repair they offer a car loaner, make sure to bring your driver's license.