I placed a mobile order at 10:30 am for a future delivery of 12pm. The order went out at 12:02pm and I did not receive my meal until 12:30pm. The delivery was not "freaky fast". Note, that I am like 2 miles away from this jimmy johns. When I finally received my sandwich, it tasted ok but the lettuce was definitely no fresh. I will not be ordering from here again. read more

Still crap. Why do I order from here it has not gotten better. Crazy how this can go on for so long read more

Jimmy John's - a man standing in front of a counter - Sandwiches Near Me - Woodbury, Minnesota

Love this location. Today had the best trio of positive, happy, and kind workers. Our order was online and received it in a timely manner and order was accurate. Clean atmosphere. Will definitely be back. read more

I was there today at lunchtime. It was very busy and they only had 2 people working. The customer ahead of me finally walked out as both employees wouldn't even recognize him at the register. I waited 3 to 4 minutes and again no recognition whatsoever. Not even.. hey we're busy and I'll get to you soon!!!! No... so I left as well! Managers, owners, wake up. These people weren't freaky fast, they should be freaky fired!!! read more

Gavin and Harley are the best!!! I can in right before closing and they were very pleasant and made the best sub I ever had. definitely will be going back again!!!! thanks guys happy new year :) read more

Placed an order for delivery (only 2 miles away) and after 2 hours of waiting, we called the store and they told us the driver left it at our door. We assured them that we never received our order. They said they would make a new order and send it out. Miraculously the food arrived less than 5 minutes later. Somebody was definitely lying. Don't order here! read more

Music was so loud you can't hear anyone talk. The worker would stand and make a sandwich and take orders. But the music was so damn loud you can't hear a damn thing. workers would get annoyed when they would say how can I help you. but how are the customers supposed to order when they can't hear. never had such an unpleasant jimmy John's experience before. read more

Not freaky fast. Waited 8 minutes for someone to take order, 25 minutes from start to finish. Staff unfriendly.

My friend and I ordered ahead of time on the app. We selected curbside. We arrived to the restaraunt about 15 mins after our order was supposed to be ready. We ended up waiting over an hour for two turkey tom sandwiches which was insane. When we went inside to ask when it might be ready, the workers were snappy and irritated at us for asking. We saw multiple people go in way after we had ordered and walked out with their sandwiches in a prompt manner. Ruined our day as we had to cancel our plans since we wasted so much time waiting. I understand being understaffed, I'm in the service industry. But this was just crazy to wait over an hour for a jimmy johns sandwich. read more

Takes a freaky long time to get your order when you place an order for delivery. Insane. If you plan to eat at your lunch time just order it hours beforehand. And maybe just maybe you'll get it in time for your lunch. Terrible. read more

I thought this store was slow because they were short staffed but no they just are very slow at making sandwiches even with multiple people on staff. not "freaky fast" at all. read more

Took two hours to get lunch delivered. Had to go back to work. Guy said they had 45 deliveries with only him as a driver. Until this store pays higher wages for help we will not go back. Eff off Jimmy Johns. Your profit margins are not worth my concern or my time. Jersey Mikes it is! read more

Unfortunately they just can't seem to get it together. No more "freaky fast" delivery. I've tried many times to give them the benefit of the doubt but the last 4 or more times it's been well over an hour waiting for food. Staff is rude. Find another location. read more

So, who knew Halloween was such an important holiday that businesses closed down? I certainly didn't. Not only did their website take my order, but they charged my credit card too. It even showed the option selected was for immediate delivery. I tried calling them and when they didn't answer I went to the store to see what the problem was. The pictures I included with this post were what I found when I got there. I don't mind that a store closes for a holiday. In fact, I advocate for that. Where I take issue is being charged for services or goods the business had no intention of providing in the first place. If you plan on placing an order with this particular store (Donegal Dr., Woodbury, MN), I suggest calling first to make sure there's someone there to make your food and deliver it. read more

Jimmy John's - CLOSED FOR HALLOWEEN - Sandwiches Near Me - Woodbury, Minnesota

Don't waste your money here!!! My family ordered dinner last Friday. After an hour wait we finally called to see where our food was. They told us the driver had it and was on the way... 20 minutes later we called back and was told that our order was never made because the bread was burnt, and than we were told the driver messed it up. When I asked to be refunded my 60 dollars they said I would have to come in Monday afternoon. I went in Monday afternoon to be lied to AGAIN and was told I had to talk to the area manager Aaron to get a refund. After talking to Aaron (and him treating me like I was the problem) he said I would be refunded in 3-5 days... Still no refund, no apologies, and being talked down to in a condescending tone. read more

One of the most unpleasant experiences I've had thus far ordering from Jimmy Johns. To help alleviate the stress from staff shortages, I placed a pick-up order and proceeded to wait 2 hours without receiving an update. Finally, I decided to give them a call. To sum it up, I was told that they "forgot to update the order status" and that it was ready to grab whenever. After explaining that I'd rather just receive the refund than a sandwich that's been sitting for 2 hours, I was told that the order would be voided before being promptly hung up on. No apology for the delay. I highly recommend avoiding this location entirely. read more

Why does this Jimmy Johns get such a bad rap? My office orders probably on a weekly basis and Jimmy Johns never takes longer than 10 minutes to deliver our food and they have never made a mistake. The people there are friendly and even remember our names. The food is no different than any other JJ's I've ever had. For a fast, easy, cheap lunch fix I can't complain! read more

First, let me say that I love their bread. Always soft and tastes like a french bread loaf should. Sadly, the compliments stop there. I ordered a PePe Sandwich, hold the tomatoes and the massive volume of lettuce they usually load on. What's left? Three wafer-thin pieces of ham, and two wafer-thin pieces of provolone cheese. $1.75 for a bag of chips (tasty enough, what there was of them...they filled the bottom 30% of the bag), and $1.99 for MEDIUM drink (in fairness, refills were included, so we could have stayed there for another hour to get our money's worth! My wife ordered a club sandwich, which was 60% lettuce, and the bill was a whopping $17+ dollars. That's not any kind of value, and I really felt ripped off on the sandwich. Really discouraging. The place was clean, music was loud and annoying, and the staff was helpful, if a little detached. But I can't see paying this much again for so little product. They should re-name their sandwich "S...ch," because between the bread, there's almost nothing there. read more

I have eaten at Jimmy Johns all over the country and I am a huge fan. Then I stopped by this location to get dinner for the family and my love for Jimmy Johns was crushed. The service was awful. To the owner of this location I would suggest you train the night crew that was on tonight (February 10, 2014). Here is the run down: I walked into a near empty restaurant and no hello. I always get a hello and a smile at all other JJ locations. I know I get this at Jersey Mikes. Strike one! After I place my order to an irritated employee she tells me to take my five bags of chips and bag them myself. Not a biggie but kind of annoying. Not a strike, but definitely a foul ball. I wait for my order and when it is ready the irritated employee pointed at a pile of sandwiches and pickles and says "here". I ask for a bag and she looks at me with a dumb look and walks away. I ordered picked and five sandwiches. I see the bags on the service side of the counter and I start bagging sandwiches. I have no idea if these are my sandwiches. There are three customers waiting. Strike two! Now for the owner of this location. Your food costs are way out of line. When I got home I had way too many sandwiches. Strike Three! You are going to be out of business. Too bad really! I will eat at other Jimmy Johns locations but not at this one and I am going to avoid this franchise owner's locations. One final note: I rarely write reviews but I had too for this location. read more

Have ordered from this location many times and they just can't seem to follow instructions. 3 out of the last 4 orders were wrong. Is asking for no lettuce on a sandwich just to difficult to understand? The management is rude and they apparently think it's OK to make mistakes because they did nothing to rectify the situation. There are several other locations in Woodbury, I guess I'll be giving them my business. read more

Ordered 3 Vito's. Bread was so tough you could barely bite through them. Zero flavor. Never again

I order, delivered, from this location frequently. It consistently disappoints. Something is regularly wrong with my (online) order: small things like no mayo packets, no straws, or one mayo packet for 2+ full subs to broken cookies, missing a bag of chips, and wrong ingredients. Ingredient freshness and quality varies. Most of the ham is good but some of the sandwiches have had tough, fatty ham. (I give the ham to my dogs so I see every slice.) Delivery is very slow compared to other Jimmy Johns. Tonight I waited 50 minutes: I got the typical "we were swamped." Well then don't charge such obscene delivery fees and promote "Freaky Fast." read more

This location is one of worst customer service places I've ever been to. Walk in guy eating in the back only one employee working on this day got to register on his own sweet terms said what you want, I said a #9 to go and then gives me sandwich with no bag no napkins had to get my own and was very rude. This has now happened three times. I'll never return to this location and will be telling those I know as well about how they treat people. Customer service should be higher on the scale for JJ read more

Was here ordering a sub for my 2 kids, 6 and 4. They like the club lulu, but obviously cannot eat the entire sub. My daughter likes tomatoes, but my son is allergic. I asked them to put tomatoes and mayo on one half, but leave it off the other half. They quickly informed me that was not an option. I then asked if they would simply give me 2 tomato slices on the side so I could add them to my daughters sandwich. Once again , they curtly said no. I personally thought this was ridiculous, especially considering i thought sandwich personalization was one of their selling points . It would have taken two seconds for them to simply put 2 tomato slices on one half of a sandwich and keep me and my kids smiling. Instead they used those 2 seconds to permanently lose a valuable customer. To add insult to injury, St. Paul jimmy johns always honors this request when I order this sandwich for my kids. Avoid this jimmy johns if you want good customer service ! read more

Terrible customer service. Ordered sandwiches tonight received confirmation and then received a call later that the only driver on a friday night had car trouble and the food would not be delivered. This is the 2nd time this has happened. I'm done with these guys. read more

Hmmm. Bad reviews? I sure didnt see it. Ate there a couple nights ago. Restaurant was clean, staff was true jimmy johns. Fast, polite, clean. And, our sandwiches were great! The lulu and the italian night club. Keep up the good work. read more

I'm here for a business trip, I order from my jimmy johns at home and it's great every single time. This one - huge disappointment. It took 40 minutes for my food to get here. We're 2.2 miles away. I could've driven there and back 15 times by the time I got it. If I wasn't here studying, I would've gone myself. And after being gone all day for a business trip I wanted a nice simple dinner. When they got here, my sub was missing. Seriously!? When I called the guy who answered said "oh yeah that makes sense actually" wait what? What does that mean? So I said, as long as it doesn't take half an hour to get back to me and his response "well I only have one driver so whenever he gets back" wonderful. So you take forever to get here, forget my sub, and tell me basically it'll get here when it gets here? Yep that's how you treat a customer. DO NOT order from this one. They clearly have no understanding of customer service. read more