Drive thru is convenient! We typically do pick up through the drive thru so we can just drive right up. There is not much space for seating inside. Food is always good! I typically get the veggie sandwich and make my own vegan crispy chicken patty at home and add it to my sandwich. Plus, add jalapeño chips to add a little crunch and spice! Tried the Jimmy John's peppers, I thought they were like banana peppers but was definitely surprised by the spice. If you like spice those are a good add on Always good service! Make sure to tell them your phone number at the window or when you're paying so you get your rewards! I like to do pick up orders also so it automatically connects my account to my order so I don't forget! read more

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I come to Jimmy John's and I am waiting for my food after ordering for about 20 minutes and then the lady has the audacity to come up to me and ask if I want a cookie just to find out they still put tomatoes on my sandwich, which I pacifically asked for them not to but how could they remember that was 20 minutes ago read more

The sandwiches are always fresh. They greet you the minute you walk through the door. I asked an employee what there favorite sandwich was. She replied all of them lol. There was music playing all the employees were upbeat smiling talking as they communicated to each other, as I ordered a toasted sandwich. In total it took six minutes to make my sandwich get my chips and drink. Out the door I went. Thank all of the day people at the West Saint Paul location. I only have 30 minutes for lunch made it to Jimmy John's and back to work ate my meal had 5 minutes to spare. Thank you all!!!! read more

I've tried giving this location multiple chances, but unfortunately they continue to get orders wrong and don't seem to pay attention to simple instructions. It's extremely frustrating when you're paying good money for food and still can't get your order made correctly. This has happened more than once, and consistency matters. On top of that, the staff has come across as unfriendly and unwelcoming during my visits. Customer service and accuracy should be a priority, and sadly that hasn't been my experience here. I'll be taking my business to a different location moving forward. read more

The uber delivery was outstanding! However, the food was not. First, I checked the box that asked if I wanted cut in half, I said yes. Second, I asked for a fountain drink, Sprite; it was flat and I threw it away. Disgusting taste, no ice. Third, the amount of mayonnaise made every thing between the bread slide hither and dither. Couldn't taste the meat between the bread. It was mayonnaise with a little bit of meat and cheese! I can't speak to the ambiance because it was a delivery order. My hope is that this is a one off because I have been ordering from this particular Jimmy John's and not had such a horrible experience. I wish I could get my money back. I've been vomiting since I ate the sandwich. read more

this was not a good experience at all. three teens that had no motivation to do their job luckily they remembered to put gloves on. I did not want to be in the store, if I was not so hungry I would had left the store. the store was very gross feeling, not inviting at all. I will not be back. read more

Spending $40 at this location and receiving soggy food was more then disappointing. I placed an order for pick up at a certain time so it would be nice and fresh....it in fact was not. read more

Jimmy John's - Delis Near Me - West St. Paul, Minnesota

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Very slow. Very dirty store and 1 customer in drive through and nobody in store at that time. However after a 10 minute wait the sandwich I ordered was finally made. Surprising the sandwich was good. read more

Shittiest Jimmy John's I've ever been too. I've gotten food here probably 10-15 times and they've easily messed up 1/3 of those orders. It's never busy, no line no one calling just 3 people working in the back. read more

If Kimmy Gibler was part owner of this place with a guy named John, they'd be renamed Kimmy John's. This is located right next to my tanning salon in St Paul, so whenever I'm over here tanning - which is on a couple of occasions so far - I walk right by it. If I'm starving and I get tempted, I pop in. Which has happened once so far. The girl I was with was tempted, I should say, and I was indeed starving, so we split a sandwich from here and it's really not bad. If you compare it to Subway, this is about 127,000 times better than Subway. If you compare it to some of the top sandwiches in the Twin Cities on the other hand then it's absolutely atrocious. read more

Jimmy John's - Let's Jimmy the locks - Delis Near Me - West St. Paul, Minnesota

I'm from California and wanted to try something different. Overall it was a good and satisfying sandwich. No complaints. I'd eat it again. The drive through was a little weird for a sandwich spot and the people who work at the two I went to look like they all hate life and making sandwiches but still overall was a good sandwich. Signs indoors emerge funny too. read more

Service is slow. No one in the lobby but it take 10 minutes to get my sub. Won't be coming here again.

I've gone to the Jimmy John's on Robert Street twice around 9:00 pm and, although they are open until 10:00, they've told me they are out of veggies. Both times I drove to the Eagan store and got my sandwich, no problem. read more

They are no longer freaky fast. My bread was not fresh and some lettuce was starting to brown. I didn't receive my cookie. I called because that is the only way to contact them. I tried at least 20 times for over an hour to talk to someone. The phone just disconnects after so many rings. There is no voice mail. There is no option to leave a message, text or email. read more

It was jaw- dropping to see that this place only has 1 star!! It a clean restaurant with a friendly staff and plenty of parking. I love the beach club with sprouts and like to get their caffeine free diet drink option which is light lemonade. My only suggestion is, if the store is busy, know your sandwich number (i.e. Beach club is #12) because they call out the sandwich number and not your name so another person could mistakenly take it. But if this happens, staff will quickly make it for you without hesitation . I know this from experience ;) read more

Jimmy John's - Beach club #12 ordered it with sprouts - Delis Near Me - West St. Paul, Minnesota

There's subthin' in the way... she moves. Attracts me like no other hoagie. Subthin' in the way... she moOoOOves me. Don't wanna lose you, file. You're goin' in my save pile.... *BOWWOWwowwwooowwowwWOOOoOOOOW* You know what? Subs are like the ultimate food. There's the sub bread, the sub cheese, the sub veggies. And who can forget about the sub meat? Sure, Jimmy John's notoriously skimps on meat, but at least their bread is delicious. If you catch a basket full of day old SUBBB bread for sale, pick it up. It makes great things that aren't submarine sandwiches, too! I enjoy the Hunter Club! I've been here many, many times and I can verify it's pretty tasty without mayo. They're not SUBlime, but they're not SUBstandard. *rocks back and forth* read more

Jimmy John's - I ordered extra everything on this sub and it's an inch thick. It's a #5 Vito. If I disappear, it's because I've starved to death. - Delis Near Me - West St. Paul, Minnesota

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This Jimmy Johns has always been great for me. The one time they weren't they made it up to me big time. Great customer service when they made a mistake. Other then that the food has always been good and the employees are always nice. read more

Ordered a "freaky fast" delivery via Jimmy John's app on March 1, 2021. I ordered a original turkey and a Lil' John BLT. I received both Turkey sandwiches in the specified sizes but special toppings request was not followed nor did I get the BLT. I much rather spend my money at Jersey Mike's a block away so DO follow toppings requests and get the correct meats on the sandwiches. I Will not order sandwiches from here again! read more

Worst Jimmy John's I've ever been to. I've been going to Jimmy Johns across the country for decades. Not freaky fast. I had to repeat my order 3 times. When I got to the window she forgot to give me my chips so I had to ask twice for chips. Drove back to my office to eat at work and lo and behold my order is incorrect. "Jenn" gave me someone else's sandwich. It's too far to drive back on my lunch break. I'm stuck with someone else's food and it's something I don't want. Terrible service. Zero stars. read more

Worst experience EVERRRRRRRRR! Don't waste your money. Went to Cub Foods and bought the items that should have been on my sandwich. $50 sandwich in the end. read more

Driver pulled in blaring metal music and didnt even turn it down to come to the door. How Rude! How come everything in West Saint Paul is like the worst food and service?? Raise the bar people! We are sick of having to drive to Eagan or Woodbury for a decent meal. Culvers is pretty good over here but thats about it. read more

Gave me HAM instead of TURKEY for a #16! This is why fast food workers shouldn't get $15 an hour!

Is it just me or has Jimmy John's service gone seriously downhill?! The last 4 times I have been in one (3 times at this location, once in Shakopee) I have been treated like a huge annoyance by all the employees. So sorry to have come into your place of business and contributed to the fact that you have a job!! Here is what happens, they stare at me blankly until I order, don't ask a single question, tell me my total, and run my card. Seriously, I have gotten 2 words tops! Once, they said my sandwich was ready before I was even done saying "light mayo please!" How long had that been sitting there, likely full of mayo!! This last time though, will be just that, my last. My vegetarian sub came without avocado or sprouts. I fully expected something gross to happen if I asked for a new one because of the nasty attitude of everyone, so I didn't say a word. Come on Jimmy John's.... read more

Never again I actually like jimmy johns but this experience left an incredibly bad taste in my mouth. When I first walked into the restaurant I saw the cleaning cabinet open so all I could smell was bleach and dirty water. Then when I went to place my order the cashier was obnoxiously rude to the point where I didn't walk out (I came close) but the customer after me did without buying anything. Then while we sat there eating our lunch we heard the cashier being spoken to about the encounters and she argued and blamed the customers versus taking responsibility. There are other Jimmy John's nearby that are easier to get to as well as get in and out of, this is definitely the last visit I will make to this location if not any Jimmy John's anymore. read more

I'm not a fan of Jimmy Johns in general but I know a lot of people are. Our client ordered us some Jimmy Johns so I had no say in this. I ordered the italian night club (#9) and got chips, a pickle, and a chocolate chip cookie. I've gotten the italian night club whenever my coworkers/friends basically force me to eat with them there and normally I find it edible and it can be enjoyable once in a while. However, this time, this was the worst italian I ever had. It was soo dry! The pickle was delicious.. but how can that go wrong? A slam at Jimmy Johns in general- the chips are super tasteless. the chocolate chip cookies are the driest most unenjoyable cookies ever. Please learn Potbelly's recipes for cookies. read more

I'm an Uber driver. I placed my order online & went to pick it up. My bladder was about to explode so I went to use the bathroom & it was locked. I asked to use the bathroom & the guys like it's closed you have to ask the manager. I asked the manager & she's like no we can't do that. I said that's what bleach is for. They pointed to the register & said it's over there & I have to buy something. I said I did my order online. The guy handed me my food & gave me a dirty look. I said where's my cup & he's like I was getting it. So it's okay for people to fill their drinks at the machine, but not to use the bathroom. WTF. Good thing my food was done before I got there or who knows what they had done to it. read more

Aloha Jimmy John's WEST SAINT PAUL!! Mahalo for the customer service right on!! Thankx again! Speedy delivery Great Sandwich!!

Why is it that the tall Ginger kid looked at me as though I was some sort of a vile menace when I came in to pick up my order tonight? I am a veteran of working in restaurants but I have almost never felt so unwanted. I was incredibly polite and nice the entire time and I felt like I needed to leave as quickly as possible because of this stupid fucker. All I have to say is fuck that kid and fuck this place I won't be back. read more

Ordered and it took almost an hour to be delivered and that was after I called to check on the status. Received order and my chips were not there, flagged down driver and he had no clue, and said he would bring back. I was not willing to wait an hr to eat my chips, so I told the driver that and he said "ok thanks and drove off" He could have cared less. Called the store and manager gave me the same response after stating that they were having issues with a driver. Said he would give me a store credit of 7.50, that is great and all however I never want to order from here again. This place is a joke, and there are several people looking for work and I would not suggest working here. read more

Worst Jimmy John's ever! I have been to so many Jimmy John's and this one takes the cake for being the worst. Ordered a JJ Gargantuan with hot peppers and sliced. It arrives and it's not cut in half and zero hot peppers! I called up and they acted as if it was no big deal. Second time ordering the sandwich was still not cut in half! How lazy can someone be to not cut a sandwich in half! Never again going to this location. read more

I love jimmy johns sandwich's but EVERY TIME they mess up my order EVERY TIME there has not been one time where they get it right.

Called for delivery.. 1hr wait at 8pm?! Fine, I go there to pick up. 4 people working and a 10 minute wait for 2 sandwiches with no other customers in the restaurant. During that 10 minutes my ears are assaulted with excruciatingly loud Brittany Spears music. To top it off the bread is rock hard. Won't be going back read more

I literally order from here ALL the time. At first they had AMAZING customer service and were freaky fast. Now, they're just freaky failing. I usually end up waiting close to an hour for my sandwich and I live 800ft. away according to google maps. They've forgotten to send my drink, my chips twice, my cookie AND my day old bread on several occasions. Not saying it's the workers' faults. Management needs to hire more drivers. I know what you're thinkn...800ft away...you don't need delivery, but if I gotta walk in the cold to go get my food...I'm going to JERSEY MIKE'S...not Jimmy Johns. They make JJs look like Subway. What really grinds my gears though is what the hell is taking so long??????? It not like they have to cook anything!! It's just ridiculous already. Never had any problems with ANY other JJs except this location so obviously it's management! I'm just thankful that Jersey Mikes opened up even closer to me. I'm done with Jimmy's Johns and his business management. This will be the last order I place at this location. read more

My experience was terrible, arguing between the the staff and the manager. Out of three sandwiches two were wrong. While eating a customer came and left because of the arguing. I know it's jimmy johns but this was a first for me... After reading the reviews for this location the franchise owner needs to do some retraining. read more

It took an hour to get my food I also ordered a couple bags of chips and some pickles then when it came there was no meat on my sandwich and there were no pickles and no chips I say bad service I called jimmy johns and said I didn't get any pickles,chips and no meat on my sandwich. As you know the costumer is always right but not today because they were saying "I put the pickles in the bag and meat in the sandwich and got chips so can you shut up and not call us again?" read more

This restaurant is terrible. We get there and most of our orders were wrong. There was constant yelling and arguing. If we weren't so hungry, we would've left unlike the lady behind us who did. read more

the best experience of my life!!! this nice driver in a mazda 3 came into my house cuz i broke both of my legs. he opened the bag for me and set out the food for me!!!! so nice of him!!!! best service i have ever gotten!!! read more