The staff at this location is a joke, they don't help you at all over the phone! Don't go here it is a waste of money

The customer service was horrible. "Mia" was rude and very immature. Treated not only myself but her coworker and other customers with disrespect. Clearly she doesn't want to be working with or around anyone. Definitely not going to be returning with people like that taking my order. If its such an inconvenience to reply with a simple "you're welcome" after someone says "thank you" then dont allow your customers to have the inconvenience to deal with employees that have no manners or respect. read more

I've always loved Jimmy John's for a quick, semi-healthy lunch. I've never had an issue until moving to Moscow. For a business that says that they are "freaky fast" I'm a killer confused. It's more like frickn' slow and painful. I have about a half dozen orders from here and I like to use the mobile app to get the rewards. You would think that a mobile order would be ready 20-30 minutes after you order. Nope! I only get an hour for lunch and when I spend my time sitting and waiting for my lunch and then don't have time to eat it, I get frustrated. That's my experience. I'll go to the new Jersey Mikes instead. read more

So many mistakes lately. The last one just did it for me. A hour wait. Cuban, paid for extra meat. Got one slice of ham. Ask for extra Mayo and mustard. Got the lettuce I asked for. It sad. I like the delivery gal. She is friendly. Got no response from corporate read more

Jimmy John's - This is my j j Cuban sandwich. Paid for extra ham Mayo mustard and asked for lettuce. Got the lettuce correct. - Sandwiches Near Me - Moscow, Idaho

Super fast service! Staff were really nice. I was in and out really fast. Inside was nice and clean.

Still haven't gotten my order...... not so much "freaky fast". I truly felt sorry for the person manning the the phones. It sounded like he was way understaffed. read more

Jimmy John's - Not freaky fast - Sandwiches Near Me - Moscow, Idaho

You think I would have learned my lesson but I have tried again several times. Today is the last. Ordered 1 sandwich - nothing else. Its been an hour so far and no sign of it. Tried 3 weeks ago and cancelled order after 2 hours. Complaints go unanswered as do most phone calls. Do not waste your time! read more

Ordered my sandwich off the app, and got a confirmation email right after. It took over an hour to get my 1 sandwich. Kinda wack.

Maybe it's just my own bad luck, but I've had two times now where my order took 40+ minutes to arrive to me, when my house is a three minute drive from the restaurant. I'm assuming it's just a low staff issue, but it's hard to want to order again. I've never had any problems with the food, but I do have a hard time waiting that long for food when I could go to the store, buy the ingredients, go home, and make it myself in the same amount of time read more

Came in (albeit late at night) and the cashier wouldn't look me in the eye. I told him my order, and said twice to not have veggies. Wait a few minutes, my order is called up. I go to the counter to grab it. All the staff have their backs to me and are talking amongst themselves. I grab the sandwich, say thank you, get no response back. Get home with the sandwich and whatdoyaknow, it's covered in veggies. read more

Food is okay but super slow. Delivery is awful. Takes over an hour to get delivered. Even in person orders are slow but manageable

Ordered at 10:30 am, it's about 12:40 and still no food. Mind you I ordered one sandwich and one drink. Keep getting jerked around by staff, on hold for twelve minutes at a time. They said it was coming right out when I called 45 minutes ago, called back and they did it's actually going out this time (for really reals, we swear!). And I can only deduce that management is out to lunch, pun intended. I'm generally happy with this location's service but today they really dropped the ball and I don't even think they care. What a shame. I live 1 mile from this store's location. read more

I could eat here until I get sick. I haven't had a bad sandwich yet. Shout out to the team working tonight. They were really backed up, so food was about an hour, so they hooked me up with an extra bag of chips which is the freaky fastest way to my Idahoan heart. read more

When I place a delivery order I never know if it's going to arrive in 15 minutes or 2 hours. Or if it'll make it to my door or be dropped of down the street. Quite recently it's been more of the latter for both, which is why I'm disappointed, because this is my go-to place to order sandwiches. But it really kills my lunch hour when I don't know if I'll get to eat in time or not. read more

I have ordered delivery a few times, however the last two really stand out. The first time my Club lulu came with just bacon and lettuce, and none of the free extras, or the extras I was charged for. The second time the order came correctly, but with the requested mustard and mayonnaise packets inside of the sandwich between the avocado and mayo, and then rolled into the wrapper. read more

I love Jimmy John's sandwiches. All the ingredients and meats are cut fresh daily in store and the bread is all cooked fresh in store. Day old bread is not served for sandwiches but customers can buy a loaf for 50 cents which is a nice way to get rid of the bread without wasting it. Jimmy John's prides itself on customer service and every customer is greeted with a smile when they walk in the door. I can also vouche for the freaky fast delivery! The delivery fees are minimal so you can help the drivers out by tipping them a little extra for their gas and effort to get your food to you as quickly as possible, rain or shine :) read more

This is the worst Jimmy Johns I've ever been to. 99% of what they put on the sand which is just shredded lettuce. If you pay for extras, like extra cheese, it always comes with the same amount. The bacon is really low quality, and super floppy and gristly. Every time I order the delivery person always forgets something or the sandwich is made wrong. They really don't care at all read more

I order from here quite a bit and delivery is always extremely quick, like advertised. Last time I ordered, the delivery guy was riding a bike and he was barely able to talk because of how hard he was breathing. The sandwiches are always great, also. I've received the right order every time except once. I called and they sent another sandwich right away. A great place to get a good sandwich quickly. read more

Love jimmy johns. delicious fresh bread, high quality meat. my favorite is the Italian night club. not to mention the delivery really is freaky fast. read more

Why would I spend money on a sandwich that I can make at home. Actually I can make a better one and a lot of the for the same price. the drivers are also very reckless and almost been hit by them a few times. read more

So my friends and I wanted some good sandwiches with some French bread. We called in around 10 pm and we read online they don't close till 12 am. They lied to us over the phone and saying they would be able to make 11 sandwiches and he put us on hold and came back around 2 minutes later and said they closed about 2 minutes ago and wouldn't be able to make a delivery. My friends and I are crushed. We were forced to order stuff from dominos. This is a disgrace. As tears drop down our faces while we're eating our cheesy sticks, jimmy johns will rue this day. They will rue it. But dominos 10/10 read more

I was at Jimmy John's last night (4/4/17) and I was walking in to order a sandwich when I locked both my keys and phone in my car. Your employees (Skyler and Tyler) were so friendly and helpful that they both looked up places I could call to find someone to unlock my car and Tyler let me use his phone since mine was in my locked car. After I got my car unlocked and my keys back, I went back in to order a sandwich and they paid for it for me. Seriously, it made my week and it meant so much! It definitely turned around my night. Plus, the sandwich was delicious :) Thanks again!! Anna read more

3 times in a row I got a sandwich delivered and it wasn't even put together. The ingredients were more than half way out of the sandwich and the bread wasn't even cut down the middle properly. I finally had enough and returned the third sandwich only to be told that my hunters club with vito meat had too much meat to be made correctly. Really!!! The gargantuan has twice the meat and twice the extras! Pullman is only a few minutes away so if you really want Jimmy Johns I suggest you make the extra trip. They make it right EVERY TIME! read more

This is one of my favorite places to order from in the Moscow area! I order the same sandwich every time and have yet to receive an unsatisfactory order or low quality service. Whether I am dining in or making an order for delivery, it is always an extremely quick process! The staff is very friendly and knowledgeable. This is a great addition to the Moscow area! read more

Friendly people, great sandwiches, and fast delivery. I've never had a negative experience here. I usually get the #11 with BBQ chips and a drink. Sure you could make your own sandwich, but this place is the definition of convenience. read more

The service was terrible. My family has used their service for a long time because they we're a good company to get meals through. Every time we have had them to deliver & it was never a problem. Last night I called them up as normal to order lunch for my husband that works graveyards. The person on the phone told me they didn't deliver to where we live. I told them they have many times including the other day. They still told us they didn't deliver to my address. That's going on with that. My family will never do business with them again. We'll just start doing business with their competer. read more

The food is good...no problems there. But not a family friendly place. The workers were swearing the whole time with our five year old in the restaurant. I'm fine with that language if it's just me around even though probably not the impression you want to leave with customers, but to be swearing like a sailor around small children is unacceptable. Good thing there's another jimmy johns in the area to give my money to. read more

Even fresh cut meat does not make up for disrespectful staff. Atleast on 02/25/18. The place was clean and the hoagies were good. There really was no need to be rude, mean and foolishly cocky (of all things unnecessary) It seemed like they were unsupervised childern( collage students) only the manager was the most condescending. I'm sure we are not going back. They were rude to people before us and worst to the people after us. They mostly likely will not as well. Just disappointing. Soda and cookies were good. He he read more

Ordered the club lulu...was supposed to have double meat and cheese. Literally 1 slice of turkey and one slice of cheese! It was basically a lettuce sandwich! Delivery was fast but next time make it right! Not wasting my money here again! read more

My favorite thing to order is a number 1 with light lettuce extra mayo tomato with a tub of pickles. They are super fast and when they messed up my sandwich they fixed it right away. read more

I ordered the #4. As always, they we pretty busy because it was during the lunch rush but still managed to get me in and out the door quickly. When I was at the counter to order the order taker (Bell) was very friendly and knowledgable about the menu. The only comment I have is to make the sandwiches a little more neatly. Other than that the in store experience was very pleasant and I will be going back again. read more

Tried to add mayo to a sandwich that didn't already come with it... I was told it was against corporate rules. Sort of ridiculous...