The order clerk was rude and wrong to have treated me this way. She sent me packing because I didn't order the $8.99 special ahead of my arrival and I explained the app isn't working properly and overcharges for the "special". Zero customer service skills = losing long time customers at this location. Ended up going to a competitor's sandwich shop nearby for better service and better food. Shane on JJ !!! read more

Stopped in after an event at the Aurora reservoir. I picked up a regular number seven and a regular number 12 combos. The service was extra friendly and super fast. I like to get both sandwiches cut in half so that we can share with each other. We got half a beach club and half of an Italian. Inside of the restaurant was very clean and all of the displays for chips and cookies were full and perfectly presented. There is 10 minute only parking directly in front of the store front. The parking stalls are shared with Little Caesars on Noodles & Co. I don't typically go to this location, but would definitely go back if I was in the area. Maybe next time I go paddle boarding at the Aurora Reservoir I'll stop and grab some subs to enjoy on the beach. read more

Jimmy John's - Quick lunch on the go - Sandwiches Near Me - Aurora, Colorado

Fast and accurate! I love their bread it's so fresh and delicious every time. Kajeheiwldnxjxjenenfnf

He likes the veggie option so we headed in and ordered his sandwich. You can order online or on their app but since we were so close we simply went in. The server was friendly and the sandwich was made quickly. The place was clean and we found parking in the shared parking lot. read more

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I love love love jimmy johns and this location I never have any problems with. It's always fast and the workers are appropriately nice to customers and others. read more

Short Version Jimmy John's warning. (Quincy & Buckley) An order was not complete. (It happens) I returned to fix it. I was very calm, the cashier is someone's daughter, someone's granddaughter. Life is too short to be a jerk. I was told I was a liar, asked my age (I am retired) and to act it, they were too busy to help me, to step yelling. The alleged manager would not give his name. And then he told me to leave or he would call the police and have me removed. Normally, I assume a poster must have done something to trigger the other person. All I did was show a written order given to the cashier, a receipt, and a pic showing what was received did not match. Make your own choices... but you might be treated and fed more professionally at another food provider. read more

I made an online order $73 worth. And had to call the store because two my sandwiches I'd ordered were unacceptable. This has to be the worst quality I've experienced from a sandwich shop. Also when I called to have this rectified I was put on hold three times and talked to 3 different people. They would not credit my card back the orders that were incorrect and bad quality. But they said they wanted the ENTIRE ORDER they delivered back before they'd even possibly make anything right. At first they said they would only give me a store credit for the next time I order from this location. After this experience I will never be ordering anything ever again. Pictures for proof. "Double meat" sandwich on one which is definitely not double but hardly regular. Then the unwich was literally lettuce slapped together without any care or reason. read more

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Omg definitely this is my favorite location. Their customer service is great and their sandwiches tastes even better here. Love the sandwiches because it's always fresh. Highly recommended this place. read more

Never had Jimmy John's until a couple weeks ago. I've been in this location a few times and every time the price is different same sandwich different price. Different size as well. The main thing is they have a new girl that raps your sandwich shop and I looked at her today and said thank you and have a great day and she looked at me like I was a piece of S^!t. I don't know how somebody can look at somebody and not acknowledge them. What is actually going on in this world where somebody just can't respond and be polite. I may never go back to this location because of her. That's just unacceptable. And I didn't even put any oil and vinegar on my sandwich. No salt and pepper paid $14.23 for bread, lettuce, mayo, and some meat. Also, I paid for bacon and there's only one piece on here. read more

So I understand why they charge you delivery fee that makes complete sense but marking up the food prices as well for deliveries is ridiculous!!! read more

This is the third time I've ordered from this location and it always end up DISAPPOINTING. Every sandwich I received is always low on meat. It's literally three slice of meat. Never going here again, wish I could take my TIP back read more

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Sorry,. This place is rude people who care not if they get anything right. You are throwing dice if you get a sandwich here.

I don't come here as often as I used too because I moved a few miles further away. Still friendly and fast service. Like all other fast food places the prices have been going up because of the economy and rise in minimum wage. Food is always good. One time I order extra mayo and I couldn't open the packets so one of the employees cut them open for me. Very nice. Thank you! read more

I'm absolutely done with this location. I have given this place chance after chance after chance to see if the can clean it up but nope. I order JJ when there's no time to cook. Darn near $40 with delivery fees for a couple sandwiches each time. Every. Single. Time my order is wrong, stale etc. I haven't had a single order that has come to me correctly in at least 8 months. I have emailed JJ, they said this location is a franchise, put me in touch with a manager. Manager offered to compensate for two sandwiches even though I've spent hundreds of dollars on wrong orders. Today was the last straw. ANOTHER order with missing ingredients and added ingredients I didn't order. I hate that this is the only JJ that delivers to me. read more

If I were you I'd just go to the one off Arapahoe. MUCH better service (people aren't on opioids) and they actually give you meat/veggies. I hope this one closes and we get something else that's better in our neighborhood. read more

Jimmy John's - Wow that's what you get for $9? - Sandwiches Near Me - Aurora, Colorado

Ordered a Slim 3...tuna. Slim is suppose to be a plain sandwich. The sandwich I got had very little tuna. A couple of inches of the bread had no tuna at all. Not sure if this is just this Jimmy Johns or that's how they make it in general. I will give it one more go and if the results are the same, then won't be going back. read more

Jimmy John's - Lack of tuna in JJ sandwich - Sandwiches Near Me - Aurora, Colorado

Everyone there is loaded on opiates. I put in an order online and they completely messed it up and I over tipped them like an idiot.. super bummed. read more

I just ordered a sandwich pay good money and got stale ass bread hard as a rock how dare they Send this stale ass piece of shit not fit for my dog to eat. I guess I'm done ordering from this place read more

Jimmy John's - Stale over cooked bread - Sandwiches Near Me - Aurora, Colorado

I don't think I've ever been to a worse sandwich shop. This Jimmy John's is the worst location. The sandwich has some much Mayo on it that it was soggy and had hardly enough meat, and I asked for extra lettuce. If this is their version of extra lettuce I'd hate to thing what normal is. read more

Jimmy John's - Sandwiches Near Me - Aurora, Colorado

Worst Jimmy johns I've been too. I usually never wait more than a minute to get a sandwich. Five people working I asked if they were in Training because it was taking so long and she said no they weren't.The guy stared at my sandwich after he wrapped it.Just weird. I'll go to the one on Smokey hill instead after this. read more

I don't understand all the negative reviews about this place. This is the only jimmy johns I've gone to for years. The staff is super nice and welcoming , they never get my order wrong, everything is always fresh. read more

We have used this Jimmy Johns several times in the past few months. The first few times they were awesome. Got everything right every time. Last time, they got my husband's sandwich wrong and forgot a cookie. This time, they evidently delivered to the wrong house. Um...what? We literally have never had something delivered to the wrong house, no matter where we've ordered from. So now, more than an hour after we placed our order, we've been told they have to start the order over again. Huh. But no offer to give us a discount or give us a voucher for next time. Nothing. This is the LAST time we will be getting anything from this Jimmy Johns. I get that people are desperate for employees at the moment. But make ordering from you worth our while when things go wrong. Otherwise, why would we come back? read more

I placed a catering order for Columbia Middle School Parent Teacher Conference night with an assistant manager a week ago and paid with a TAX EXEMPT credit card which was all discussed at the time of the order. However, when the order was delivered it had tax on it. The delivery guy who was very nice and helpful made a call to his manager about the tax charge. The manager was rude and said that nothing could be done about the charged tax! He admitted that it was their fault, but had no solution to the problem! AURORA PUBLIC SCHOOLS DO NOT USE THEM FOR CATERING!!!! I've never heard of any company that wouldn't remove tax that was incorrectly charged. I WILL NOT EVER USE THEM AGAIN!!!! There are too many other near by places that I can use and I'm sure that they would treat their customers better! read more

If I could give zero stars I would. It's been over two hours and I my food still isn't here

Very fast. Very clean. Very friendly. I came because a friend text me about their $1 Sandwich day, and I had to try it. There was a long line, but these guys are professionals. The line out the door was made short by their "freaky fast" service. Sandwich was very good for being a chain sub shop. Pleasantly surprised. read more

Jimmy John's - $1 Sandwich day - Sandwiches Near Me - Aurora, Colorado

One thing about Jimmy John's, they are incredibly efficient. I do appreciate that very much. However, sometimes I feel they compromise friendliness, for efficiency. I went in today to order a sandwich, the guy rushed me to order my food, didn't smile, seemed very irritated by my questions and requests. He gave very short, and direct answers. I can't say anybody was flat out rude, but they need to mellow out a little bit, and show some warmth and friendliness. It goes along way with customer service. read more

Claudia was very rude and confrontational after I asked her for a water cup. It was a hot day my dog was in the car I had just forgotten my wallet at the gym across the street (my dog was nextdoor at the groomers while I was at the gym) I just needed a cup of ice water for my dog but Claudia the manager here at Jimmy Johns and her staff rudely declined and said that water was for paying customers only. She tried charging me $1.75 for clear cup of ice water, I went next door to noodles and company and the staff was so polite and courteous, they immediately offered their service and assistance. After getting my pooch the much needed water, I went back to the gym got my wallet and returned to show the staff hey I'm not poor- my dog just needed some water! Good customer service goes a long way I will tell all my friends and family how great the manager Kyle at noodles took well care of us without expecting anything in return! Many good vibes for you Kyle at noodles and company! read more

Jimmy John's - Sandwiches Near Me - Aurora, Colorado

Haven't been to a jimmys in well over a year. Stopped by this evening for a quick dinner for the family. Spent $40.95 for 3 sandwiches and 3 bags of chips. You are high as fvck if you think I'll be back at these prices. read more

I'm giving it 2 stars because this is the 1st time it's happened and I'm a frequent flier at this place. I get the same thing every time, with the same extras, and it's been very consistent. Today, it's almost like they reversed it. 2 items I checked "extra", and they weren't on the sandwich at all. It looked like one of those basic ones with nothing in it. If they've hired a recent new sub-maker, I would suggest maybe consider replacing this person. They get one more chance and I'm out. The bread is still good, but that doesn't matter if they don't care what they put inside it. read more

We have had trouble with this location before. We thought we'd go in real fast since my son wanted jimmy johns. Horrible decision because my son ended up getting food poisoning. read more

My little brother and I were starving but I didn't want to drive anywhere to grab a quick bite, so I ordered 2 sandwich meals for us and had to wait 1 hour and our food still isn't even here?!? 25 dollars for nothing!! What in the world jimmy johns I thought y'all had freaky fast delivery more like freaky slow. I've never had a bad experience here ever until today. read more

I absolutely LOVE! This place! Im from La and there is NOTHING ABSOLUTELY NO place as fast at this one! Their T SHIRTS! Even said " service so fast youll freak" and I certainly FREAKED! Haha the employees greet you as soon as you walk in the door and by rhe tome you fonish paing your sandwich has already been made like two minutes ago! Its like majic! I so love his spot its cheap and the sandwiches are delicious! Not to mention they DELIVER?! What?! I saw an employeed going to deliver a sandwich and she was literally running out the door to her car to deliver it! aside from great service they have a good sence of urgency! Good job jimmy johns in aurora! read more

Jimmy John's - The turkey club - Sandwiches Near Me - Aurora, Colorado

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I came in for a little John and specifically asked for easy mayo. The girl who made my sandwich was so rude and used the spatula to put mayo on my sandwich instead of the scoop I know this is wrong because in college I worked at a Jimmy Johns and I ended up with too much mayo. It's not the first time she's done this. I love this Jimmy Johns but won't come In if she's here. read more

As is the case with most, if not all other Jimmy John's locations, this one has it down. Newly opened, sandwiches are served fast as usual. You can expect the same friendly atmosphere and good sandwiches here, as you already expect from your favorite JJ's location. read more

I have been to a few different Jimmy Johns and each one does things a little differently. This location is pretty awesome. Their bread is always soft while most others are a bit crispy. The employees here are super nice every time I have visited and have yet to mess up an order. I've noticed that this location is pretty skimpy with the tomatoes. I order a #13 - Gourmet Veggie Club. I consistently get 3 small tomatoes per sub which is pretty wild. Same with the cucumbers, the lettuce however is always abundant. I don't mind a lot of lettuce but would prefer a bit of everything in each bite. Anyways, I now request extra of certain things which seems to give me a normal amount in the end. Unfortunately they do not deliver to my area. I will never understand their delivery radiuses. But, whenever I order online for pickup I arrive 7 minutes later and my stuff is ready!! read more

I used to enjoy the Jimmy John sandwiches, mainly because they were at a decent price, but, at 8 bucks a sandwich, I'm not even full after eating one. Subway is way better! Sorry, Jimmy Johns, I will no longer eat sandwiches from your store again. read more

Love coming here. When you walk in the staff immediately greets you. If there's a line they will ask the next person in line what they can start for you in order to keep the line moving. AMD the food is delicious! read more

Was leaving my daughters house in the area today. Their delivery driver with the Jimmy Johns sign on his truck tailgated me for a lake mile on Mansfield St. clear up to Buckley. I was going to turn right on Buckley and he pulled alongside me clear across the crosswalk almost into oncoming traffic so I couldn't see. Thought it was hilarious. Poor follow up to my complaint. Never going back. read more

Soggy bread. Meat tasted old. I didn't like it at all. Will not order from there again. Fast delivery though.

I have been a long time customer of JJ's for years. I've always loved it. Tonight unfortunately I found plastic in my sandwich while I was eating it. I immediately lost my appetite. When I called the store they didn't even seem surprised. They didn't apologize. They also refused to give me a refund saying they have a "no refund policy". They said they would replace my sandwich after asking if I still had the sandwich like I have to trade it in. I'm sorry but I definitely do not want another sandwich after finding plastic in my food. No thanks! read more