Dimitri with Premier Plumbing, Heating & Air Conditioning is extremely thorough, knowledgeable and…read morehelpful. He was originally dispatched to my mother's house through HomeServe for a refrigerator warranty call, followed by an HVAC call shortly after, and he has incredibly helpful not only resolving the problems, but helping us understand what's wrong, how it happened, and what to expect/how to prevent them in the future. He offers unbiased opinions and doesn't try to upsell you or force unnecessary repairs. When HomeServe wouldn't cover the cost for replacing a failing thermostat and relay on my mother's HVAC system, Dimitri offered very fair pricing and quick service. I highly recommend Premier Plumbing, Heating and Air Conditioning and will be using their services whether covered by a warranty or not!

Dimitri serviced my heating system today. Very professional, knowledgeable, and caring person. He…read morewould explain all the work he's doing by keeping the customer informed. Very happy with Dimitri service. He was great. I would greatly recommend him.

Traron electric installed light fixtures in my master bathroom. They did a fantastic job. Minimal…read moredamage to the existing wall and quick response time

Finding a plumber was easy thanks to the NextDoor app recommendation for John at Elite plumbing. We…read morecalled, left a message with the answering service. He returned my call the next day, set an appointment- he came did the job! He offers plumbing, heating as well as drain cleaning. We did try another person but they never showed up. So thank you John for being a professional!!

I should have known better when the last time they serviced my furnace I smelled gas for months…read more Finally called O and R and they said the bolts on the furnace were not screwed in properly and that the gas smell was coming from the furnace. Regrettable I hired them to install a new furnace this year. They never bothered to tell me that the new huge furnace did not fit into the space. Installed it and blocked my access to my back basement. Said they would take care of it. That was months ago. Still waiting...... new furnace 10,000$ not working. Stay away from this shoddy company!!!!!

Was having an issue with AC starting and stopping randomly. I was told my A/C and heating unit…read moreneeded a new panel board and that my thermostats needed to be rewired. $1,000 for the job. The issue started back up 2 hours after Blend left. They came back the next day and suddenly realized that I didn't need a new panel board or rewiring. All that was needed was to unplug a cable. Literally unplugging one thing; no work necessary. I called management and they refunded me $300. Big whoop. Should have been refunded in full for the negligence. They knew what they were doing. I wouldn't recommend these idiots to anyone.

Pipes frozen. Arrived promptly to review. Told me we need a thawing machine which they didn't…read morehave. Gave me 3 other plumbers to try

My plumber retired and he had recommended BMC so I made the mistake of trusting them and didn't ask…read morefor an estimate. Their work looks fine but they charged me more than twice what they should have and I was in such shock that I paid it. I paid $2,000 for a little over 4 hours work. Maybe they used to be good but now they are excessively pricey. Stay away unless you have a lot of money you want to get rid of.

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA

What can I say? I began using the services of Leroy Gower when I first moved to Rockland 46 years…read moreago. Mike Gower, his son, is as concerned and focused on his clients as was his dad. MM&L combines the old word work ethic with the knowledge of today's technology. I would highly recommend MM&L.

I've only recently used a plumber, and Mike came recommended to me by my in-laws. I called other…read moreplumbers before asking family, and many wouldn't answer the phone and didn't call back on messages left. Mike is very friendly and understands that everyone's problem is an "emergency." His guys are friendly, knowledgeable, and explained what they were going to do/did and are very reassuring. If I have any projects, this is the company I'll be using!

Super professional, easy to work with, excellent work. They replaced our main sewer line, quoted a…read morereasonable price. They did it in one day, took care of all the city permits, and didn't tear up the lawn at all (used pipe bursting). Would absolutely work with them again.

These guys are top-notch! I spoke to the owner Chris after getting an outrageous estimate from Roto…read moreRooter on replacing my sewer line. Chris assured me that they'd come in at a better price and do a better job. He was super responsive and quick to schedule the service. Joe came by for the work and he was absolutely lovely -- super kind, professional and courteous. Everything was done quickly with basically no inconvenience to us. In the end Roto Rooter's estimate was FIVE TIMES the price that we got quoted from Dutra. Definitely save yourself the roto rooter headache and give Dutra a call! 10/10 recommend!