Id give this zero stars if I could. South Haven is a resort town. There are hotels, BnBs and…read morecampgrounds all over the area. People travel with their pets, pets get sick too and yet, unless you are an extablished client, they wont see you. Pretty damn uncaring!

Dr Martens and team have provided wonderful care for all of our pack for years. Highly recommendedread more

When they replied to my review they didn't mention that i had a current prescription for the food…read morefrom our new vet. I wanted to buy locally, but I will have to use a national chain like chewy.

avoid at all cost! every so called dr here should be ashamed of themselves! clearly not in it to…read morehelp sick animals. we are from out of state and staying with friends. dog has emergency. we drive 3 hours roundtrip to er. told follow up with primary or find local to where we are. because we are not existing clients this shithole refuses service for one thing that needed to be done which we wiuld have paid for as well. never asked for anything free. explained entire situation - shared all er paperwork and still no. then had the nerve to ask if we would like to put our info on file in case we needed anything in the future. f you! i feel for your existing clients knowing you all truly do not care! disgusting!

I unfortunately had to put my 15 year old fur baby down and this place was amazing they made one of…read morethe worst days of my life somewhat easier!!!They were empathetic and comforting and very compassionate!!! I was blessed to be here during this time because I would not want to have gone anywhere else!!!

Wil-O-Paw is the Best! The Vets are top notch & very caring! The staff is equally amazing!…read more We live in Coloma 6 months out of the year & they treat our senior dog, Cooper, just like a full-timer. They are pretty busy so be sure to call ahead & make an appointment. You will thank me later!

Just came from there and the staff was amazing! First, there is no chance of you walking in with…read moreyour pet and being greeted by a lot more anxious animals. They have you wait until it is clear to go directly to the room. Second, we are full time travelers and when I made the appointment I explained that our dog has become increasingly skittish and scared. Dr. Mike and the assistant were super attentive to Millie Mack and our concerns. They not only offered to fill the scripts but to send us with a written one we could fill if needed on the future. Sorry we don't live here full time as this is the most professional, kind and thorough vet we've been to in a long time!

Took our pug in for his Lepto and other vaccinations. He had a previous history of a reaction so we…read morewatched him closely. About half an hour after returning home, he showed signs of an anaphylactic or anaphylactoid reaction and we returned to the veterinarian Office where they promptly and expertly treated him. Full confidence in these folks.

Wow! This is an amazing animal resource close by. The Staff, facility and care were top notch…read more We have a 5 1/2 month old female cocker spaniel that needed spayed. The quality of care that she received as well the details they provided to us were extraordinary. They made us feel like a part of their family. Highly recommend when you are looking for a new veterinary facility.

Very friendly staff, clean and well organized. Took good care of my girl and saw almost immediate…read moreresults. This is my new vet

They were absolutely wonderful in getting my cat Loki in for treatment when no other vet in the…read morecounty would even talk to me about an appointment let alone an emergency like I had with my cat.... I highly recommend them and will be bringing the rest of my animals to them...

I was recommended this practice by family who were using them for their dogs. They stopped going…read moreover growing concerns regarding their service and I'm afraid I am finding myself in a similar situation. There are better vets in town that will pay closer attention to your pet and won't nickel and dime you.

Everything about this place is excellent - customer service , communications, staff knowledge and…read moreprofessionalism (with great personality thrown in !!! My best Vet I have met in the area!!!

Manager is concerned more with how things look then making anything else better for the staff…read more Medical records do not make sense, Staff talks horrible about eachother and you get to listen to it while on the phone with someone OR from their lobby. Can never get a refill on a medication promptly. Vaccines run out all the time and they do not bother to tell you until you make your way to the office to find out. PRACTICE IS GHETTO. Only one of the front desk girls helps while the other gossips or gets sassy on the phone with you. NO GO. DO not go there!

Doctor spink was awesome when she was at the other place I followed her from Indiana to Michigan I…read morehad to find her cuz she didn't tell anybody where she was going then she left there and this is the first time seen her online since long story short don't get closer cuz she'll up and move again she's done it twice to us now with no contact no letting us know Where She Went she's an awesome doctor but poor at communication she just ups and vanishes which is kind of upsetting we did lose our dog champ

Dr. Schafer is the best. They are very caring and the best vets. We have been through 3 dogs with…read morethis practice. They are always concerned with the pet and the owner. We have bern patients since the beginning and now they are a truly modern practice with all the services. I love the boarding. You can be assured your pet will get their meds and be cared for.. and have their nails done or a full groom!

I brought my puppy in for a simple microchip appointment, but instead of focusing on the service I…read morerequested, I felt like I was being pressured into paying for a spay surgery and anesthesia that I didn't come in for. I understand it's okay to inform owners about available services, but this felt more like an upsell than a recommendation. I left feeling disappointed because I just wanted the microchip, not a sales pitch. I hope they focus more on respecting their clients' decisions and providing the services that are actually requested. ** Would not recommend this clinic to anyone

Can't get anyone to call back and the vet is always out sick with something, so it's only techs…read moretalking to you. This isn't a problem, but the vet is the one that kiboshes all the decisions that you were told about and overcharges you. So you're getting charged by a ghost basically, who won't call you back.

I was new to this vet. The Dr was wonderful with my dog who is a bit nervous with new people and…read moreplaces. The receptionist is warm and welcoming too.

You can mark Charlie's file as died. Thank you very much for returning my call about my very ill…read morecat.