This practice has helped us out and went out of their way us numerous times. They are extremely…read morecaring and treat all our animals as their own. This is a great place for regular checkups and shots. They don't do many surgeries or emergency calls but they suggest places and follow up with how the pets doing.

if you have a husky for sure do not go here. The vet has a fear of Huskies and will scold you if…read moreyour dog moves or yelps. save yourself the embarrassment and stress and go to a different vet.

I've taken my little Buddy to Dr. Nancy twice. Each experience has been uneventful and I was…read moretotally satisfied each time. Dr. Nancy is very laid-back and did everything right in front of me--there was no taking him a back room where I didn't know what she was doing. The two assistants she has as her staff are also amazing. I was concerned about not having cash on me and they had everything ready when I arrived including the cost just in case I wanted to eliminate something. I will continue taking my Buddy there.

I had an appointment all set and ready to go for Saturday do to my fur baby was slowly fading and…read moresufferin. But then Saturday morning comes around and at 9:00 in the morning my phone rings do to some kinda emergency which was Dr Nance wasn't there. This makes me extremely unhappy do to my dog had to lay here and pass away this weekend with some major complications. This has taken and extreme hold onto my family seeing this as well as storing his body until Monday morning to take his body in for cremation. I do understand that things just randomly come but when you're running a business and you have a family emergency come up you should have some kind of vet tech there to be able to do the job that you set the appointment for. This was very unprofessional. A five minute job of euthanizing my boy turned into a couple more days of grief of watching my dog, passing the way he did. I used to do a lot of business with this place and I've never had an episode until Saturday and that really really breaks my heart because now my business will not be taken over there anymore not after that.

Id give them zero stars if I could. South Haven is a resort town and survives on what the…read morevacationers, & tourists spend. Many of those people travel with their pets. But too bad for you & your fur baby if they get sick! This vet and others in the area wont see your pet unless you are an extablished client! Says a lot about just how caring they really are...

Seriously? I called explaining we had a feral cat have cats on our property three weeks ago…read more They've started getting up and walking around this week, and one of the kittens appears unable to use his back legs. A Google search implied it could be a serious condition and to get the kitten into a vet asap. I called Phoenix Road Animal Hospital and explained the situation. I was told in a crisp tone, "We don't see non-clients for emergency situations." So... a veterinary clinic with a focus on who's in "the club" instead of "there's an animal that needs help"? This isn't a pet of mine. It's a baby I'm trying to get help for, when it's not even technically mine. People who chose to work in the animal care field who don't care enough to see a kitten?

I am so very impressed with our local Humane Society. In a pandemic, they have everything arranged…read morequite well, so that you can help your pet while being safe. This review is for a spay appointment we had in January, 2021. What a way to start the new year! First, the new building! It looks so beautiful from the outside. Clean, well-designed, and you can tell that it is them from the enormous dog statue inside! :) For pandemic spay appointments, you call in and reserve a spot on the calendar when they open the schedule for new bookings. I had to wait over an hour on the phone, but that is because they were closed for almost 2 months, I believe, because of the move. The phone staff were incredibly patient and kind. We drove up on the day of Rosencrantz's appointment, as directed. We waited in line while staff went car to car and ascertained who we were, and put an identifier on our car under the windshield wiper. We filled out the paperwork. Note: Everyone must be masked, and the cat had to be in a hard-sided carrier, per their emailed instructions. The staff members were masked and I felt safe in conversing with them. Then your car gets to the front of the line, and you hand over the carrier. Poor Rosencrantz was so unsure of what was going on! But I digress. At 4-4:30, you drive back and wait in line to pick up your pet. When we were able to get R, the staff member delivering her was very kind and patient with his time, while we asked questions and he gave specific directions. One thing that would have been good to put on the original directions is to quarantine them to a small room for a while, once you get home, and to have fresh litter. Upon reflection, that makes TOTAL sense, but sometimes we don't think ahead. The price was SO reasonable: $40 for a spay, and $20 for 2 vaccines. That price is much appreciated. It is able to be so low because of grants and other funding (thank you!). In all of our interactions with staff, everyone was SO kind and caring. I never felt rushed or had an unanswered question. Highly recommended!

Had an appointment to take my dog to get spayed since it's half the cost of a vets office. When you…read moreget there you have to go in sans dog to check in. I didn't think the people in the parking lot waiting for the place to open were very polite. I was the 2nd car in the lot but other people ran in front of me to check in so I became #4 (not the fault of the Humane Society!). After you check in you go get your dog, but you have to wait until the person in front of you has checked their dog in before you go. Which was kind of a problem in the freezing cold. Especially since I didn't want to lose my spot again to everyone else that was jumpy! My dog was fine after the surgery. She was drugged up so very lethargic but overall everything with the surgery went well. The staff was very nice and friendly. They were talking to the dogs and the people. I wish they would just have a better system to drop off that could be less of a run for it method!

the entire staff is absolutely amazing. from the girls at the front counter the vet techs the vets…read moreand of course the owner and lead vet Chrissy I always feel like my dog is the only patient on the schedule and they treat us with respect compassion and understanding I strongly encourage anyone seeking a veterinarian to give SHAVER ROAD ANIMAL HOSPITAL a try absolutely amazing people

This vet manages care for our one year old rescue. They also were the vet of choice for my older…read morecat Evel Knievel. They handled her passing with reverence and compassion.

i would give no stars, all these reviews abut a caring, compassionate vet sadly i didn't get that …read more I got a cold, rude vet. I came with my kitty, i get "do you have an appointment", no, i don't. told me, "I am too busy go to a vet." Why am I in the parking lot with my kitty wrapped up in front of your truck, your vet truck. Did you say, give me a minute to take care of this situation and then i can advise you , no, you are too busy .Where was this wonderful caring vet?

Dr Rotigel has always given my animals the very best care, often going above and beyond what I've…read moreexperienced from other clinics. Having the option of low stress mobile clinic visits is icing on the cake!

We cannot thank Dr Croom and her team for their help with a serious case that needed in home…read moretreatment. So caring and thoughtful. Highly recommend.

Dr. Croom is humble, caring, knowledgeable and trust-worthy. She is supportive in many ways,…read moreincluding end-of-life care & services. I can tell that she truly cares about animals & reptiles. I highly recommend her!

It's a great rescue and really wants to help the animals. I went there and came home with the…read moreperfect furry friend

A great organization committed to a great cause! They are the best when it comes to animal care and…read moretruly care for their animals.