Jiffy must not like my review. They keep it hidden from public on their google map reviews. I can back up all I am saying.
After their wrong doings on my van, and after they told me that they were sending my vehicle to a mechanic at their expenses to get my van back to starting up again (they never sent my van to a mechanic ).. Van ended up in their shop for 30 hours after it wouldnt start up again after the maintenance I hired them to do..
After facts, the owner refused to give me the video footages of what has been done to my van, my client file and a copy of my paid invoice, (since my copy magically dissapeared from my van while in their care..) They messed my van up, leaving my vehicle damaged by their neglect, never to be the same... I also found out that this same December 19th 2023 visit was even deleted from their system. (Found out because i requested my file from another Jiffy lube.)
I have started to post some evidences in a facebook group, called "Jiffy Lube Rip Off Reports", with a few recordings so far of the first phone calls with their Manager who admits to not being a mechanic, telling me that my van will be sent to a mechanic at their expenses.. but this never happened. THE Manager and "his friend" as he states in the phone call, tried some youtube videos and refered to internet forums etc... (his friend not even being a mechanic or employee of Jiffy to boot)
My van was never sent to a mechanic like they said they would the whole time it was in their shop. Instead, the pair of non-mechanics, tried a multitude of youtube videos on my van.
Leaving it with extensive and permanent damage
There is more to it, and/but I will tell more .. or less, depending what happens next.. It has been over 4 months of being laughed at, and I am done being laughed at..
If I cant get fair resolution, they can deal with the consequences of their actions as they should..
Feel free to go listen to those recordings, I will be adding to it as it goes.
Nothing professional with how they conduct their business, and I feel it is important that people know about it, because no one should have to go through this crap...
This business does not take accountability for their own words and actions.. and I will be demonstrating this as I should.. and looks like court is next.
Stay tuned.. ...
I will also show how the franchise itself has been misleading, delaying, and also refused to answer me every time I have been asking to get a copy of my client file, my paid invoice, and the video footages they have of my van being in their "care" meanwhile.
Their business' moto sure doesnt fit their doings. ..
Do yourself a favor, and go somewhere else, unless you want to risk your vehicle being so badly damaged, thst the repairs to it would surpass its value big time..
I havent mentioned everything here yet.
But looks like I might go the extra mile, since after I had accepted their already low offer, (from the franchise) , the franchise went on to change its offer to lower it by $5000, and said I had refused their offer. I also hold proofs that this is not the case, and that I had been put on hold while the franchise employee went on an unannounced pre-planned vacation in the meanwhile, leaving me to wait.
When he came back, he was then changing his offer all together.. changing the conditions, and lowering the amount by $5000.
Included here, is a snapshot of a reply email I got from the city of Whitehorse, dated May 6th 2024, confirming that Jiffy Lube's business license has been expired and not renewed since June 12th 2021 ; almost 3 years ago. .. I found this out when I did research to figure out where I need to serve Jiffy lube for court action, and under what specific business name.) read more